81 Sla Compliance Jobs - Page 3

Role Summary Akrivia HCM is seeking an experienced Site Reliability Engineer to safeguard the performance, scalability, and availability of our global HR tech platform. You will define service-level objectives, automate infrastructure, lead incident response, and partner with engineering squads to deliver reliable releases at high velocity. Key Responsibilities Define and track SLIs/SLOs for latency, availability, and error budgets. Build and maintain Terraform/Helm/ArgoCD stacks; convert manual toil into code. Instrument services with Prometheus, Grafana, Datadog, and OpenTelemetry; create actionable alerts & dashboards. Serve in the on-call rotation, lead rapid mitigation, run blameless po...

Job Specification Planning, scheduling and managing the daily workflows of all client deliverables within the team. Responsible to review/prepare the NAVs of the hedge fund clients on a daily/Monthly basis. Prepare Cash/Position/Market Value Reconciliations and resolving breaks. Notify Clients/CSMs of valid breaks. If break are due to an erroneous or missing transaction in Accounting system, then make necessary adjustments Reviewing pricing of the portfolio and analysing the pricing exceptions if any. Reviewing the corporate actions booked in the system and ensuring that the same is correctly reflected in the books. Dividends/Interest Reconciliation with Broker reports Responsible for accrui...

Job Title: Service Manager Company: ZINQ Electronics Pvt. Ltd. Location: 418-419, 4th Floor, Platinum Technopark, Near Vashi Station, Vashi, Navi Mumbai - 400703 Website: www.zinq.in Requirements: Postgraduate degree in Engineering, Business Administration, or a related field. Proven leadership and team management skills. Strong problem-solving and communication abilities. Experience with CCTV, FAS, ACS, BMS , or related systems is a strong advantage. Familiarity with service management tools and documentation best practices. Willingness to travel to client sites as needed. Job Summary: ZINQ Electronics is looking for an experienced Service Manager to lead our technical service team, ensurin...

10+ years Operational Support, End to End Delivery, Maintenance Supervise the onsite technical team, including System Administrators, Database Administrators, and Service Desk personnel Application setup, processes, and troubleshooting, SLA adherence Required Candidate profile ITIL practices, SLA-driven operations, ITSM-based ticketing tools. Certificate PMP/ PRINCE2, ITIL. Mandatory - BE/B.Tech in Computer Science, IT.

- Manage project billing, client invoicing, revenue recognition - Track billing rate and exchange rate within budget - Compliance and MIS reporting. - Monitor expenses and chargeback - Control R&D costs - Track utilization of team resources Required Candidate profile - MBA or Intermediate CA/CWA - Knowledge of SAP / Any other ERP - Working knowledge of reporting, accounting, data analysis - Ability to provide qualitative and reliable information on projects basis

Owns all Team SLAs Manages all client conversations on a day-to-day basis Leads & drives Reservation and General Booking Teams to ensure compliance to all defined SLA metrics Provides detailed insights to the business and manages customer expectations Anchors operations team for meeting defined milestones and monthly/quarterly/annual deadlines Facilitates and coordinates all team requirements including governance and reporting Attends meetings within the program or with other departments as necessary Listens to calls and provides coaching and feedback to associates from a language perspective Demonstrates business/process knowledge Communicates effectively with internal stakeholders and occa...

Provide level 1 technical assistance related to integrations and automation solutions Maintain a thorough understanding of products, automation, and integrations tailored for customers Handle escalations reported by other teams or customers with a proactive approach Ensure adherence to quality standards, SLA, process, and security policies Collaborate with operational and development teams during triage and resolution of operational issues Follow incident management procedures based on severity Capture detailed documentation on reported incidents and communicate with respective stakeholders Take ownership of reported incidents and drive them to resolution

Provide level 1 technical assistance related to integrations and automation solutions Maintain a thorough understanding of products, automation, and integrations tailored for customers Handle escalations reported by other teams or customers with a proactive approach Ensure adherence to quality standards, SLA, process, and security policies Collaborate with operational and development teams during triage and resolution of operational issues Follow incident management procedures based on severity Capture detailed documentation on reported incidents and communicate with respective stakeholders Take ownership of reported incidents and drive them to resolution

Provide level 1 technical assistance related to integrations and automation solutions Maintain a thorough understanding of products, automation, and integrations tailored for customers Handle escalations reported by other teams or customers with a proactive approach Ensure adherence to quality standards, SLA, process, and security policies Collaborate with operational and development teams during triage and resolution of operational issues Follow incident management procedures based on severity Capture detailed documentation on reported incidents and communicate with respective stakeholders Take ownership of reported incidents and drive them to resolution

Provide level 1 technical assistance related to integrations and automation solutions Maintain a thorough understanding of products, automation, and integrations tailored for customers Handle escalations reported by other teams or customers with a proactive approach Ensure adherence to quality standards, SLA, process, and security policies Collaborate with operational and development teams during triage and resolution of operational issues Follow incident management procedures based on severity Capture detailed documentation on reported incidents and communicate with respective stakeholders Take ownership of reported incidents and drive them to resolution

Provide level 1 technical assistance related to integrations and automation solutions Maintain a thorough understanding of products, automation, and integrations tailored for customers Handle escalations reported by other teams or customers with a proactive approach Ensure adherence to quality standards, SLA, process, and security policies Collaborate with operational and development teams during triage and resolution of operational issues Follow incident management procedures based on severity Capture detailed documentation on reported incidents and communicate with respective stakeholders Take ownership of reported incidents and drive them to resolution

Provide level 1 technical assistance related to integrations and automation solutions Maintain a thorough understanding of products, automation, and integrations tailored for customers Handle escalations reported by other teams or customers with a proactive approach Ensure adherence to quality standards, SLA, process, and security policies Collaborate with operational and development teams during triage and resolution of operational issues Follow incident management procedures based on severity Capture detailed documentation on reported incidents and communicate with respective stakeholders Take ownership of reported incidents and drive them to resolution

Provide level 1 technical assistance related to integrations and automation solutions Maintain a thorough understanding of products, automation, and integrations tailored for customers Handle escalations reported by other teams or customers with a proactive approach Ensure adherence to quality standards, SLA, process, and security policies Collaborate with operational and development teams during triage and resolution of operational issues Follow incident management procedures based on severity Capture detailed documentation on reported incidents and communicate with respective stakeholders Take ownership of reported incidents and drive them to resolution

Job Title: Senior Operations Specialist (L1/L2 Support Business Support) Experience: 710 Years Shift: Night Shift (8 AM to 5 PM EST) Job Summary: We are seeking a highly skilled Senior Operations Specialist with 710 years of experience to provide L1/L2 support and business support for our operations team. Key Responsibilities: Provide L1/L2 support for business users and technical teams. Work closely with internal stakeholders to resolve business and operational challenges. Analyze system performance, identify bottlenecks, and recommend improvements. Respond to incidents, service requests, and technical queries efficiently. Coordinate with product vendors and IT teams to escalate and resolve...

Job Title: Senior Operations Specialist (L1/L2 Support Business Support) Experience: 68 Years Shift: Night Shift (8 AM to 5 PM EST) Job Summary: We are seeking a highly skilled Senior Operations Specialist with 68 years of experience to provide L1/L2 support and business support for our operations team. Key Responsibilities: Provide L1/L2 support for business users and technical teams. Work closely with internal stakeholders to resolve business and operational challenges. Analyze system performance, identify bottlenecks, and recommend improvements. Respond to incidents, service requests, and technical queries efficiently. Coordinate with product vendors and IT teams to escalate and resolve c...

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all custom...

About The Role : Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro''s way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the...

Strong proficiency in Python (5+ years professional experience) Strong experience with GitHub /PR workflows Good networking knowledge Prior experience with GitHub /PR workflows Experience with supporting developer tools or open-source projects Excellent troubleshooting and debugging skills Good Kubernetes/docker skillsAbility to communicate technical concepts clearly to both technical and non-technical audiences Strong sense of ownership and commitment to SLA compliance Familiarity with using Jira Preferred Qualifications Experience with CI/CD systems (mainly Jenkins, etc) Familiarity with packaging and distributing Python libraries Contributions to open-source Python projects Experience wor...

Strong proficiency in Python (5+ years professional experience) Strong experience with GitHub /PR workflows Good networking knowledge Prior experience with GitHub /PR workflows Experience with supporting developer tools or open-source projects Excellent troubleshooting and debugging skills Good Kubernetes/docker skillsAbility to communicate technical concepts clearly to both technical and non-technical audiences Strong sense of ownership and commitment to SLA compliance Familiarity with using Jira Preferred Qualifications Experience with CI/CD systems (mainly Jenkins, etc) Familiarity with packaging and distributing Python libraries Contributions to open-source Python projects Experience wor...

Job Profile / DepartmentAnalyst, Payroll USJob Location:BangaloreJob Code:XXXJob Level: Level XXReporting to:Team Lead Payroll US Mission/ Core purpose of the Job : Tata Consumer Products is a fast-moving consumer goods company headquartered in Mumbai, Maharashtra, India, and a subsidiary of the Tata Group. It is the world's second-largest manufacturer and distributor of tea and a major producer of coffee. The TCPL Shared Service Centre (SSC) is envisioned to support the TATA Consumer Products practices by executing a major portion of the transactional activities in engagements that are currently being done in the different service lines and locations. The talent pool in the SSC will be a mi...

Technical Project Quality Auditor We are looking for a meticulous and results-driven Technical Project Quality Auditor to ensure that project execution aligns with defined scope, timelines, and delivery commitments. This role focuses on evaluating project lifecycle compliance, validating delivery against contractual and internal standards, and identifying areas of deviation or risk to ensure successful project outcomes. Key Responsibilities: Audit project documentation and execution against approved scope, schedules, and deliverables. Verify that projects follow defined governance models, stage-gate reviews, and compliance checkpoints. Assess alignment of delivered outcomes with project char...

Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, paramet...

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all cust...

Provide L1 technical support for software issues. Troubleshoot hardware , software and network issues. Log incidents, guide users, and ensure timely resolution as per SLAs. Required Candidate profile Only Male freshers with basic tech knowledge. Good communication skills in English. Customer-focused mindset, eager to learn

Manage FM ops across multiple sites, Client coordination, Team & resource management, SLA compliance & audits, Budgeting & performance reviews. Excellent communication, FM knowledge, Multi-site ops experience, Client handling skills.