Key Responsibilities: Deliver high-quality instructor-led training sessions on CCNA (Routing & Switching / Enterprise) , HPE Aruba and Fortinet Firewall (FortiGate) . Create, update, and maintain course materials, lab exercises, and training documentation. Guide students through hands-on labs, simulations, and troubleshooting exercises. Evaluate learner progress through quizzes, assignments, and practical tests. Support the development of customized training programs based on industry requirements. Stay up-to-date with latest trends and certification updates from Cisco and Fortinet. Provide mentorship and career guidance to students when required. Assist in the development of e-learning and blended learning modules (optional). Requirements: Strong understanding of networking fundamentals – OSI model, IP addressing, subnetting, routing, switching, VLANs, NAT, ACLs, etc. In-depth working knowledge of Cisco routers and switches , as well as Fortinet FortiGate Firewall configuration and management. Relevant certifications such as: CCNA (Cisco Certified Network Associate) – Required Fortinet NSE 4 or higher – Preferred 2+ years of industry experience in networking or network security. 1+ year experience as a trainer/instructor (classroom or virtual) – preferred Excellent communication and presentation skills. Ability to simplify technical concepts for beginners.
Key Responsibilities: Deliver high-quality instructor-led training sessions on CCNA (Routing & Switching / Enterprise) , HPE Aruba and Fortinet Firewall (FortiGate) . Create, update, and maintain course materials, lab exercises, and training documentation. Guide students through hands-on labs, simulations, and troubleshooting exercises. Evaluate learner progress through quizzes, assignments, and practical tests. Support the development of customized training programs based on industry requirements. Stay up-to-date with latest trends and certification updates from Cisco and Fortinet. Provide mentorship and career guidance to students when required. Assist in the development of e-learning and blended learning modules (optional). Requirements: Strong understanding of networking fundamentals OSI model, IP addressing, subnetting, routing, switching, VLANs, NAT, ACLs, etc. In-depth working knowledge of Cisco routers and switches , as well as Fortinet FortiGate Firewall configuration and management. Relevant certifications such as: CCNA (Cisco Certified Network Associate) Required Fortinet NSE 4 or higher Preferred 2+ years of industry experience in networking or network security. 1+ year experience as a trainer/instructor (classroom or virtual) preferred Excellent communication and presentation skills. Ability to simplify technical concepts for beginners. Show more Show less
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for an End User Support Lead, located in Jamshedpur. The End User Support Lead will be responsible for providing technical support to end-users, troubleshooting issues with desktop computers, computer hardware, and printers. The role includes managing and resolving support tickets, performing routine maintenance on IT equipment, and ensuring optimal performance of all end-user devices. Qualifications Technical Support and Troubleshooting skills Experience with Desktop Computers and Computer Hardware Knowledge of Printers and their maintenance Strong problem-solving and diagnostic skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Experience in an IT support role is beneficial Bachelor's degree in Information Technology, Computer Science, or a related field