Parwanoo, Himachal Pradesh
INR Not disclosed
On-site
Full Time
Position Overview: The Accountant will be responsible for managing and maintaining accurate financial records, performing reconciliations, and ensuring compliance with GST regulations. This role involves detailed bookkeeping, reconciling bank and customer accounts, and handling marketplace financial transactions. The ideal candidate will have strong attention to detail, a solid understanding of accounting principles, and the ability to work efficiently in a dynamic environment. Job Responsibilities: Bookkeeping and Entry: Accurately record financial transactions and maintain general ledger entries. Ensure timely and accurate data entry for all financial activities including invoices, receipts, and payments. Bank Reconciliation: Perform regular bank reconciliations to ensure that all transactions are accurately recorded and discrepancies are promptly addressed. Customer Reconciliation: Reconcile customer accounts, ensuring all payments, credits, and adjustments are correctly applied and resolving any discrepancies. Marketplace Reconciliation: Manage and reconcile transactions from various online marketplaces. Ensure that all marketplace sales and fees are accurately recorded and reconciled with internal records. GST Compliance : Ensure compliance with Goods and Services Tax (GST) regulations. Prepare and submit GST returns, maintain proper documentation, and stay updated on changes in tax laws. Requirements: Bachelor’s degree in Accounting, Finance, or a related field. Proven experience (3+ years) in accounting or bookkeeping roles, with a strong understanding of accounting principles and practices. Experience with bank, customer, and marketplace reconciliations. Knowledge of GST compliance and experience preparing GST returns. Proficiency in accounting software (Tally prime) and Microsoft Office Suite (particularly Excel). Good communication skills Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Leave encashment Schedule: Day shift Ability to commute/relocate: Parwanoo, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Accounting: 3 years (Required) GST: 3 years (Required) Compliance management: 3 years (Required) Account reconciliation: 3 years (Required) Bank reconciliation: 3 years (Required) Accounting software: 1 year (Required) Work Location: In person
Parwanoo, Himachal Pradesh
INR Not disclosed
On-site
Full Time
Position Overview We are seeking a detail-oriented and proactive Customer Care Executive to join our team. This role goes beyond basic customer service — it includes ownership of end-to-end processes related to marketplace operations (especially Amazon), customer satisfaction, and account health management. The ideal candidate is someone who is tech-savvy, solution-oriented, and has prior experience in handling both direct customer interaction and backend platform operations. Key Responsibilities: 1. Customer Support & Engagement Handle customer queries and complaints received via the website, email, and other digital channels. Provide timely, empathetic, and effective resolutions to customer issues. Maintain a high standard of communication and customer satisfaction. 2. Amazon Dashboard Management Independently manage the Amazon seller dashboard. Monitor orders, returns, payments, performance metrics, and ensure account compliance. Raise and follow up on tickets with Amazon Seller Support to resolve operational and listing-related issues. 3 . Reviews & Feedback Monitoring Monitor and analyse customer reviews and comments across marketplaces (Amazon, Website, etc.). Respond to reviews where applicable and escalate critical feedback for internal action. Maintain a tracker for recurring issues to support product and service improvements. 4. Issue Resolution & Ticket Management Proactively identify and raise tickets for platform-related or customer-reported issues. Coordinate with internal teams and marketplace support to resolve issues on a priority basis. Maintain detailed logs and ensure resolution within defined timelines. 5 . Marketplace & Listing Oversight Review and maintain listings across marketplaces for accuracy and compliance. Monitor issues related to inventory levels, listing visibility, pricing, and other critical aspects. Ensure that listings are optimized and meet platform requirements. 6 . Account Health & Inventory Monitoring Monitor account health metrics on Amazon and other marketplaces. Track inventory ageing, stock-outs, and replenishment needs. Work proactively to avoid penalties, ensure compliance, and maintain a healthy seller profile. Requirements: Bachelor's degree in Business, Communications, or a related field. Prior experience in customer care, preferably in a D2C or e-commerce. Familiarity with Amazon Seller Central and marketplace operations. Strong written and verbal communication skills. Ability to multitask, prioritize, and handle pressure with a customer-first mind-set. Experience with team coordination or leadership is a plus. Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹25,000.00 per month Benefits: Leave encashment Schedule: Day shift Ability to commute/relocate: Parwanoo, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What's your current CTC and Expected CTC Education: Bachelor's (Required) Experience: Customer support: 2 years (Required) E-Commerce: 2 years (Required) D2C marketing: 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 9354190089 Expected Start Date: 01/06/2025
Parwanoo, Himachal Pradesh
INR Not disclosed
On-site
Full Time
Position Overview: As the Warehouse and Dispatch Executive, you will oversee and manage all warehouse operations, dispatch processes, and supply chain activities. You will be responsible for forecasting demand for e-commerce channels, planning and coordinating dispatch schedules, managing inventory, and ensuring smooth vendor interactions. Your role is pivotal in maintaining efficient warehouse operations and timely delivery of products, while also ensuring accurate reconciliation of shipping bills. Key Responsibilities: Demand Forecasting: Analyze and forecast demand trends for e-commerce channels to ensure adequate stock levels and minimize stock outs or overstock situations. Purchase Orders (POs): Create and manage purchase orders, ensuring timely and accurate procurement of stock based on demand forecasts and inventory levels. Dispatch Planning: Develop and implement efficient dispatch plans to ensure timely and accurate delivery of goods. Coordinate with transportation providers and oversee the scheduling of shipments. Stock Management: Maintain ownership of stock levels, conduct regular inventory audits, and manage stock replenishment to ensure optimal inventory levels and accurate stock records. Vendor Follow-Up: Establish and maintain strong relationships with vendors. Monitor vendor performance, resolve issues, and ensure timely delivery of goods in accordance with company standards and agreements. Shipping Bill Reconciliation: Reconcile shipping bills with shipping records and purchase orders to ensure accuracy and resolve discrepancies in a timely manner. Qualifications: Bachelor’s degree in Business Administration, or a related field. Proven experience (3+ years) in warehouse management, dispatch, or supply chain roles, preferably in an e-commerce environment. Strong understanding of inventory management, demand forecasting, and dispatch planning. Excellent organizational and time-management skills, with the ability to handle multiple tasks and prioritize effectively. Strong communication and interpersonal skills to effectively interact with vendors, team members, and other stakeholders and. Detail-oriented with strong analytical skills for accurate reconciliation and problem-solving Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹27,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Parwanoo, Himachal Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Warehouse management: 2 years (Required) Dispatching: 2 years (Required) Vendor management: 1 year (Required) Location: Parwanoo, Himachal Pradesh (Required) Work Location: In person
Gurugram, Haryana
INR Not disclosed
On-site
Full Time
Position Overview: We are looking for creative individual with strong copy writing skills who can handle our social media platforms. Selected candidate’s responsibilities include: Instagram brand awareness: Develop and execute strategies to drive brand awareness on Instagram through compelling content and engagement tactics. Social Media Strategy: Plan and strategize the growth of our social media channels based on followers and engagement metrics, aiming to drive organic leads for our business. Content Creation & Management: Create and manage a comprehensive social media calendar, coordinating with creative teams, agencies, and freelancers to deliver high-quality content across all channels. Influencer Marketing: Identify, build, and maintain relationships with influencers to amplify our brand message and increase our reach. Brand Guidelines & Tonality: Ensure all social media content aligns with our brand guidelines, maintaining a consistent tone and message across all platforms. Performance Analysis: Monitor and analyse social media performance, providing regular reports and insights to optimize content and strategies. Cross-Platform Engagement : Manage and grow our presence on Instagram, YouTube, LinkedIn, Twitter, and Quora, tailoring content to each platform’s unique audience and engagement style. Hands-On Content Creation: Personally create or facilitate the creation of content, especially Instagram Reels and YouTube Shorts, aiming for viral engagement. Job Requirements: Available for a full time (in-office) Preferred from Delhi-NCR or willing to locate. Bachelor’s degree in Marketing, Communications, or a related field. Proven experience in social media marketing, particularly on Instagram. Expertise in creating engaging Instagram Reels and YouTube Shorts content that aspires to go viral. Demonstrated ability to create content personally or get it done from others; being an influencer or content creator yourself is a significant advantage. Strong understanding of social media platforms and best practices for content creation and engagement. Excellent communication and collaboration skills, with the ability to work effectively with creative teams, agencies, and freelancers. Analytical mindset with the ability to interpret social media metrics and provide actionable insights. Passion for health and fitness, with a keen interest in staying updated on industry trends and best practices. Ability to handle multiple projects and meet deadlines in a fast-paced environment. Be able to work under pressure and manage deadlines Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Leave encashment Schedule: Day shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What's your current CTC? What's your salary expectations? Education: Bachelor's (Required) Experience: Social media management: 2 years (Required) Content creation: 2 years (Required) Branding: 1 year (Required) Work Location: In person Expected Start Date: 07/10/2025
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