As a Customer Service Engineer, you will be responsible for handling the end-to-end service process — from receiving customer complaints and tracking them in the CRM, to personally resolving technical issues including product installation, service, and troubleshooting. You will play a key role in ensuring high customer satisfaction by responding quickly, fixing issues effectively, and maintaining service records. 1–3 years of experience in technical support, field service, or installation roles. Strong troubleshooting skills in electronic, hardware, or software-based products. Comfortable handling both remote support and on-site issue resolution. Basic experience using CRM or ticket tracking systems. Good communication skills.
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