The Senior IT Support Engineer (Oracle NetSuite) position based in Mumbai is a full-time role that requires an immediate start. As a Switzerland-based solution provider for luxury watch and jewelry brands, our organization is dedicated to leveraging innovative technologies to streamline business operations and deliver transformative solutions. We focus on optimizing enterprise resource planning (ERP) systems, fostering innovation, and driving business excellence. In this role, you will be responsible for providing advanced technical support for our IT systems, with a strong emphasis on Oracle NetSuite. Working closely with end-users and cross-functional teams, you will ensure smooth business operations, resolve complex IT issues, and enhance system performance. This position offers an exciting opportunity to contribute to global projects, support critical business applications, and ensure operational excellence. Your key responsibilities will include managing and maintaining business applications, providing expert-level technical support to end users, conducting training sessions, managing IT service requests, collaborating with development teams and external partners, assisting with operations handover, providing on-call support for critical incidents, prioritizing support tickets, troubleshooting complex technical issues, reporting service status and key insights, ensuring security and compliance measures are in place, participating in IT projects, monitoring system performance, and proactively addressing potential issues. The required technical skills for this role include fluency in English, at least 3 years of specialized experience with Oracle NetSuite, 6-8 years of IT end-user support experience, knowledge of IT infrastructure, problem-solving skills, cybersecurity best practices, strong communication and interpersonal skills, ability to manage multiple tasks, and work independently and collaboratively within diverse teams. Preferred qualifications include experience with NetSuite SuiteCloud Development, Oracle NetSuite certifications, industry-recognized certifications, a Bachelor's degree in a relevant field, and knowledge of SDLC methodologies. The ideal candidate for this role is experienced in IT support, a technical problem solver, detail-oriented, collaborative, adaptable, and proactive. Joining our organization offers impactful work supporting global business operations for luxury brands, global collaboration opportunities, continuous learning and professional development, exposure to diverse business practices and cultures, an innovative environment that values creativity and agility, and competitive compensation with additional benefits for on-call support duties.,
As a Global HR Manager specializing in People Growth & Digital Transformation at NIRU, you will play a pivotal role in managing HR functions across our global operations. Your main focus will be on developing and implementing people growth strategies while leveraging digital tools to enhance efficiency and scalability within the organization. Your responsibilities will include leading the design and implementation of a digital HR strategy that optimizes recruitment, performance management, employee development, and overall HR operations. You will be tasked with researching, selecting, and implementing digital HR tools and platforms to improve processes and support employee growth. Utilizing HR analytics, you will monitor and evaluate the impact of digital initiatives on employee performance, engagement, and development, using insights to refine HR strategies. Moreover, you will oversee the adoption of new digital tools across the HR team and the wider organization, providing training and support to ensure smooth transitions and successful usage. Your role will also involve leading global recruitment efforts, talent development initiatives, employee engagement strategies, and ensuring compliance with local labor laws and HR policies across various regions. Promoting diversity, equity, and inclusion initiatives will be crucial in creating an environment where all employees feel valued and supported. To excel in this role, you should hold a Masters degree in Human Resources, Business Administration, or a related field, with at least 8 years of proven experience in HR, focusing on digital transformation and process optimization. Strong knowledge of HR best practices, employee development, talent management strategies, and experience with HR software systems and digital tools are essential. An analytical mindset, excellent communication, project management, problem-solving skills, and the ability to manage multiple projects simultaneously will be key to success. Preferred qualifications include HR certifications such as SHRM-SCP, GPHR, experience with AI/ML in HR processes, familiarity with cloud-based HR platforms and data security practices, and expertise in user training and supporting the adoption of new technologies. At NIRU, you will have the opportunity to lead HR digitalization efforts in an innovative and forward-thinking environment, where continuous learning and collaboration are valued. We offer a competitive salary and benefits package, along with a collaborative and inclusive company culture. If you are enthusiastic about leveraging technology to drive people growth and transform HR processes, we welcome you to apply and join our team.,