Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your Role And Responsibilities
Our Team
The Vault Radar Infrastructure team builds and maintains the core systems that power our cloud and on-prem platforms. We focus on reliability, scalability, and security so the product team can ship features confidently. Our core stack includes Nomad, Consul, Vault, Terraform, Postgres, RabbitMQ and AWS services.
About The Role
As a Site Reliability Engineer focusing on network, infrastructure and test operations, you'll help design, build, and support the networking foundations that connect our cloud and on-prem products. You'll work with senior engineers to ensure reliable, secure connectivity between services and environments, and to automate routine tasks for faster, safer delivery.
In This Role, You Will
- Infrastructure as Code (IaC): Design and deploy AWS cloud infrastructure using Terraform.
- Container Management: Orchestrate workloads with Nomad and Kubernetes.
- Automation: Develop tools in Python, Go, and TypeScript to automate deployments and maintenance.
- Observability: Utilize DataDog for comprehensive monitoring, logging, and alerting.
- Testing: Maintain automated testing frameworks for infrastructure and pipelines.
- Reliability & Response: Manage capacity planning, participate in on-call rotations, conduct post-mortems, and collaborate with development teams to ensure system resilience and scalability.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
- Experience: Proven experience in an SRE/DevOps role managing production environments.
- AWS Expertise: Deep knowledge of core AWS services (EC2, S3, VPC, RDS, IAM, EKS, etc.).
- IaC & Automation: Hands-on experience with Terraform, Nomad or Kubernetes orchestration, and scripting in Python/Go/TypeScript.
- Monitoring: Experience implementing monitoring/logging systems (Datadog, Prometheus, etc.).
- Fundamentals: Strong understanding of Linux and networking fundamentals.
- Methodologies: Familiarity with CI/CD pipelines and methodologies.
- Soft Skills: Strong problem-solving, analytical, and communication skills.
Preferred Technical And Professional Experience
- Education in Computer Science or a related technical field.
- Relevant certifications (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator - CKA, Terraform Associate, or similar).
- Experience with softwares like Terraform, Vault, Nomad, Consul, Postgres, RabbitMQ.
- Experience in defining and tracking Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
