You will be responsible for leading and supporting the implementation of Ivalua S2P modules, such as Sourcing, Contracts, Procurement, Supplier Management, and Invoicing. Your key responsibilities will include: - Gathering and analyzing procurement business requirements and transforming them into functional and technical solutions within the Ivalua platform. - Configuring, testing, and deploying Ivalua functionalities and workflows based on project needs. - Acting as a subject matter expert (SME) for procurement processes and the capabilities of the Ivalua platform. - Collaborating closely with stakeholders to ensure smooth adoption, training, and change management. - Troubleshooting issues and providing L3 level support, escalating to product teams when necessary. - Contributing to system upgrades, enhancements, and the rollout of new modules. - Ensuring compliance with procurement policies, governance, and data integrity standards. The qualifications required for this role are: - Mandatory Ivalua L3 Certification. - Strong background in procurement, sourcing, supplier management, and contract management processes. - Hands-on experience with Ivalua configuration, workflow design, and integration. - Excellent communication and stakeholder management skills. - Experience in requirement gathering, solution design, testing, and user training. - Ability to collaborate effectively in global, cross-functional teams. Additionally, preferred skills for this position include: - Knowledge of ERP systems (SAP/Oracle) and their integration with Ivalua. - Exposure to agile methodologies and project management practices. - Strong problem-solving and analytical abilities.,
As an Application Support Specialist Level 2 at our company based in Riyadh, Saudi Arabia, your primary role will involve diagnosing and resolving complex technical issues related to enterprise applications built on Angular, .NET, and SQL Server technologies. You will collaborate with various teams to ensure optimal application performance in a mission-critical environment. Experience in healthcare or clinical systems support is highly preferred for this role. **Key Responsibilities:** - Investigate & Resolve Complex Application Issues - Problem-solving skills - Analytical thinking - Prioritization and time management - Effective communication - Perform in-depth Troubleshooting of Front-End and Back-End Components - Proficiency in Angular, .NET, and SQL Server - Debugging skills - Understanding of web technologies (HTML, CSS, JavaScript) - Analyze Application logs, SQL Queries, and Code-level Behavior - Log analysis techniques - SQL query optimization - Familiarity with code review practices - Collaborate with Development, Infrastructure, & QA teams - Teamwork and collaboration skills - Agile methodologies - Conflict resolution skills - Ability to provide constructive feedback - Assist in Application Deployments & Environment Setups - Knowledge of CI/CD pipelines - Familiarity with deployment tools (e.g., Jenkins, Azure DevOps) - Understanding of environment configurations - Post-deployment testing protocols - Create and maintain Technical Documentation - Technical writing skills - Attention to detail - Knowledge management practices - Familiarity with documentation tools (e.g., Confluence, SharePoint) - Monitor Application Performance - Performance monitoring tools (e.g., Application Insights) - Capacity planning - Proactive issue identification strategies - Understanding of performance metrics - Participate in System upgrades and maintenance - Knowledge of upgrade processes - Understanding of patch management - Familiarity with backup and recovery procedures - Risk assessment skills - Support Configuration Management & Release Processes - Configuration management tools (e.g., Ansible, Puppet) - Understanding of version control systems (e.g., Git) - Release planning and coordination - Change management processes - Provide Mentoring & Technical guidance to Level 1 Support Staff - Coaching and mentoring skills - Ability to deliver constructive feedback - Effective presentation skills - Patience and empathy - Deliver End-User Support & Training - User training techniques - Customer service skills - Ability to create training materials - Familiarity with user experience principles **Qualifications Required:** - Strong hands-on experience with Angular, .NET (C#), SQL Server, and Entity Framework. - Proficiency in troubleshooting client-server applications, web APIs, and database issues. - Familiarity with scripting, log analysis, and debugging tools. - Excellent analytical and problem-solving skills. - Strong verbal and written communication in English. - Experience working with ticketing systems (e.g., ServiceNow, JIRA). - Ability to work independently and as part of a cross-functional team. Please note that a Bachelor's degree in Computer Science, Information Technology, or a related field along with at least 3 years of experience in application support or a similar technical support role are required for this position. If you possess strong analytical skills, proactive problem-solving abilities, adaptability, and a customer-focused approach, we would like to hear from you for this challenging yet rewarding role.,
We are seeking a Result-driven Network Engineering Professional with over 10 years of proven expertise in Network Design, Engineering, and Operations Technology Solutions . The ideal candidate will have extensive experience in SD-WAN (Cisco Viptela), Network Security, Routing & Switching, and Firewall Solutions (Palo Alto, ASA, F5) . This role requires hands-on technical leadership in designing, implementing, and supporting enterprise network infrastructures across multiple environments. Key Responsibilities: Design, deploy, and manage complex enterprise network solutions including LAN, WAN, and SD-WAN (Cisco Viptela) . Lead the migration of legacy MPLS networks to SD-WAN environments. Implement, configure, and manage Cisco ACS to ISE migration and Cisco ISE policies. Configure and maintain Palo Alto Firewalls with Panorama , creating templates, device groups, and implementing routing policies (OSPF, BGP). Configure F5 BIG-IP LTM Load Balancer , including migration from legacy load balancers (e.g., NetScaler). Manage and troubleshoot routing and switching technologies (BGP, OSPF, VLANs, STP, EtherChannel, VPC, VDC). Build, configure, and maintain Cisco Nexus switches (2K, 5K, 7K) and Wireless LAN Controllers (WLC) including Cisco 9800. Manage VPN solutions including GRE, DMVPN, and IPsec site-to-site VPNs for vendors and clients. Perform root cause analysis (RCA) and develop plans of action (POA) for network issues and downtimes. Maintain up-to-date LAN/WAN network diagrams and documentation. Collaborate with cross-functional teams to deliver secure, scalable, and high-availability network solutions . Act as a primary escalation point for critical network issues and drive resolution. Core Competencies: Network Planning, Design, and Implementation Cisco SD-WAN (Viptela) Cisco ISE / ACS Migration Routing Protocols: BGP, OSPF, EIGRP, Static Routing Firewalls: Palo Alto, Panorama, Cisco ASA Load Balancing: F5 BIG-IP LTM Wireless: Cisco WLC (9800), Access Points, Multi-SSID Configuration Switching: VLAN, STP, VTP, VPC, EtherChannel, Stack Configuration VPN Technologies: GRE, DMVPN, IPsec Configuration Management & Documentation Troubleshooting & Root Cause Analysis Leadership & Team Management Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field . Cisco Certifications (CCNP/CCIE) preferred. Palo Alto and F5 Certifications are a plus. Strong analytical and problem-solving skills with a structured approach. Excellent communication and stakeholder management skills.