Greeting Visitors : Offering a warm welcome to guests and directing them appropriately, ensuring a good start to their visit. Handling Calls : Managing incoming and outgoing calls efficiently while maintaining politeness and professionalism. Appointment Scheduling : Organising the company’s calendar by scheduling meetings and appointments without overlaps. Mail Management : Sorting and distributing incoming mail and managing outgoing mail, including courier services. Record Keeping : Maintaining accurate records of office expenses, visitor logs, and employee inquiries. Issue Resolution : Addressing and resolving client issues and complaints tactfully and promptly. Reporting : Preparing regular reports on front office operations and contributing to team meetings to improve processes. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹23,000.00 per month Benefits: Food provided Provident Fund Education: Diploma (Required) Experience: ten: 4 years (Required) Work Location: In person
Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion. Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel. Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference. Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness. Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction. Job Types: Full-time, Permanent Pay: ₹9,507.01 - ₹15,000.00 per month Benefits: Food provided Provident Fund Education: Bachelor's (Required) Experience: Hotel management: 2 years (Required) Work Location: In person
Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion. Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel. Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference. Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness. Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction. Job Types: Full-time, Permanent Pay: ₹9,507.01 - ₹15,000.00 per month Benefits: Food provided Provident Fund Education: Bachelor's (Required) Experience: Hotel management: 2 years (Required) Work Location: In person