As a Telecaller at our company located in Siliguri, you will be responsible for handling outbound and inbound calls, addressing customer inquiries, providing detailed information about our products and services, as well as recording customer feedback. Your main focus will be on maintaining customer satisfaction and following up on calls to potentially convert leads into sales. Additionally, you will need to possess excellent communication and interpersonal skills, along with a strong customer service attitude and effective problem-solving abilities. Previous experience in telecalling or a related field would be advantageous, but we welcome both freshers and experienced candidates to apply for this full-time on-site role. Join our team and contribute to our goal of providing top-notch service to our customers.,
Job Description: As a Telecaller at our company, you will be responsible for managing outbound and inbound calls in Siliguri. Your main tasks will include addressing customer inquiries, providing information about our products and services, and noting customer details and feedback. Your role is crucial in maintaining customer satisfaction and ensuring follow-up on calls to convert leads into sales. Additionally, you will be recording call information and compiling reports when required. Key Responsibilities: - Manage outbound and inbound calls effectively - Address customer inquiries and provide information about products and services - Note customer details and feedback - Maintain customer satisfaction and follow up on calls to convert leads into sales - Record call information and compile reports as needed Qualifications: - Excellent Communication and Interpersonal skills - Customer Service and Problem-Solving skills - Previous experience in telecalling or a similar role is a plus - Both fresher and experienced candidates can apply,