Job
Description
We are seeking a skilled and experienced Telecom Siebel Order Management Analyst to join our dynamic team. The ideal candidate will be responsible for developing the Siebel Order Management system (Quote / Order / Products / Assets / Pricing to ensure efficient and accurate order processing. The role involves collaborating with cross-functional teams (OSM/UIM/BRM/ASAP), analyzing business processes, and implementing solutions to enhance the order management process. An experienced consulting professional who understands solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, implements Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. 10+ years of experience relevant to this position including 5 years Siebel Order Management Development experience is a must. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed. Responsibility Design and Development Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop - Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required. Requirements Minimum 10+ years of core Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Should be well versed with Any of the Latest Siebel Versions like IP17/18/20 Languages: English Experience: 10 Year
