Are you an experienced professional in an International Voice or UK Process ? Join our UK International Voice Process Team and grow your career with a dynamic, global support environment! Role Overview As a Customer Support Specialist , you will be the first point of contact for UK-based customers delivering exceptional support through effective communication, empathy, and active listening. Key Responsibilities Handle inbound voice calls from UK customers. Understand and resolve customer concerns efficiently. Communicate clearly, confidently, and professionally at all times. Maintain accurate records of all customer interactions in the CRM. Meet and exceed quality and productivity standards. Follow data protection and UK compliance guidelines. Participate in ongoing training and performance coaching sessions. Candidate Requirements Experience: 0-3 years in International Voice Process (Mandatory) Communication: Excellent verbal English with neutral or UK-accent clarity Soft Skills: Strong communication, empathy, and active listening abilities Technical Skills: Basic computer knowledge & CRM handling experience Work Schedule: Comfortable with rotational / night shifts Availability: Immediate joiners preferred Role: Customer Support Specialist (UK Process Project) Location: Hyderabad Shifts: Rotational / Night Shifts Immediate Joiners Preferred Job Type: Full-time Pay: ₹17,500.00 - ₹30,000.00 per month Work Location: In person
Are you an experienced professional in an International Voice or UK Process ? Join our UK International Voice Process Team and grow your career with a dynamic, global support environment! Role Overview As a Customer Support Specialist , you will be the first point of contact for UK-based customers delivering exceptional support through effective communication, empathy, and active listening. Key Responsibilities Handle inbound voice calls from UK customers. Understand and resolve customer concerns efficiently. Communicate clearly, confidently, and professionally at all times. Maintain accurate records of all customer interactions in the CRM. Meet and exceed quality and productivity standards. Follow data protection and UK compliance guidelines. Participate in ongoing training and performance coaching sessions. Candidate Requirements Experience: 0-3 years in International Voice Process (Mandatory) Communication: Excellent verbal English with neutral or UK-accent clarity Soft Skills: Strong communication, empathy, and active listening abilities Technical Skills: Basic computer knowledge & CRM handling experience Work Schedule: Comfortable with rotational / night shifts Availability: Immediate joiners preferred Role: Customer Support Specialist (UK Process Project) Location: Hyderabad Shifts: Rotational / Night Shifts Immediate Joiners Preferred Job Type: Full-time Pay: ₹17,500.00 - ₹30,000.00 per month Work Location: In person