Role & responsibilities Maintain and update student admission records and documents. Process applications, prepare reports, and support compliance. Coordinate communication with students, staff, and departments. Provide administrative support during counseling and admission activities. Preferred candidate profile Graduate in any discipline (Engineering/Commerce/Arts/Science/ others). 13 years of experience in office/administrative work (education sector preferred). Good computer knowledge (MS Office, Excel, data entry). Strong communication and coordination skills. Attention to detail, confidentiality, and ability to work under deadlines.
Key Responsibilities: Make outbound calls to prospective students and follow up on inquiries. Explain admission procedures, eligibility, courses offered, and fee structure. Maintain accurate records of calls, follow-ups, and conversions. Respond to incoming calls and resolve queries courteously and efficiently. Coordinate with internal teams to facilitate campus visits and document collection. Preferred candidate profile: Graduate in any discipline. Excellent verbal communication skills in English and Tamil (Hindi is a plus). Prior experience in telecalling or customer support preferred, especially in education. Goal-oriented with a customer-centric attitude.