Role & responsibilities Manage daily operations related to remittance, forex, and customer service Coordinate to ensure timely processing of transactions Maintain reports, records, and compliance documents Liaise with internal teams and external vendors to resolve issues Support backend financial operations and reconciliations Monitor service timelines and escalate delays as needed Preferred candidate profile Bachelors in Commerce, Finance, or related field 2+ years of operations experience (preferably in financial services) Proficient in MS Office (Excel, Word) Strong coordination, communication, and problem-solving skills Good Communication Skills Ability to perform under pressure and meet deadlines