Duties and Responsibilities: • Client Relationship Management: Cultivate and maintain long-term, strategic relationships with key clients while driving business growth. Building a rapport with existing and new clients to ensure that client has high trust factors. • Client Expectation Management: Align and manage client expectations at the right level, ensuring the delivery of results that exceed expectations. • Innovative Concept Development: Steer brainstorming sessions, conceptualize cutting-edge event strategies and fine tune concepts that can be pitched to clients. • Design Development: Lead the process of bringing creative visions to life by directing the design team with a clear brief & understanding of the concept. • Pitch Development & Delivery: Develop a compelling narrative by seamlessly integrating the event concept and designs into a cohesive story. Present the event concept to the client, clearly showcasing how it aligns with their goals and delivers a memorable experience that adds value to their brand. • Building of Estimates & Production Timelines: Working closely with the Partner Relations and Production team in building client estimates and defining production timelines. • Strategic Event Planning & Execution: Oversee & participate in planning and execution of events, ensuring flawless delivery within timelines and quality standards. •
As a Client Relationship Manager, your primary responsibility will be to cultivate and maintain long-term, strategic relationships with key clients to drive business growth. You will focus on building a strong rapport with both existing and new clients, ensuring high levels of trust and satisfaction. Your role will also involve managing client expectations effectively, ensuring that they are aligned at the right level and that the results delivered exceed their expectations. You will be expected to conceptualize innovative event strategies through brainstorming sessions and fine-tune concepts that can be presented to clients. Leading the design development process, you will direct the design team by providing clear briefs and understanding of the concepts to bring creative visions to life. Additionally, you will be responsible for developing compelling narratives that integrate event concepts and designs into cohesive stories, showcasing the alignment with client goals and delivering a memorable experience that adds value to their brand. Working closely with Partner Relations and Production teams, you will be involved in building client estimates and defining production timelines. You will oversee and participate in strategic event planning and execution, ensuring flawless delivery within established timelines and quality standards. Your role will require excellent communication skills, strategic thinking, and the ability to collaborate effectively with internal teams and clients to deliver successful events that meet and exceed client expectations.,
The duties and responsibilities for this role include actively participating in brainstorming sessions, developing presentations, and creating new designs in line with industry trends. You will be responsible for coordinating and facilitating communication between various departments, managing art files, and overseeing miscellaneous event requirements. Understanding client needs and providing conceptual insights to the design, creative, and production teams will be a key aspect of this role. Furthermore, you will be expected to pitch ideas and concepts to clients based on inputs from the design and creative team, ensuring alignment between client expectations and team deliverables. It will be important to maintain regular communication with clients, obtain timely approvals before production, and prepare detailed project plans that outline all project activities and timelines. In addition, you will play a crucial role in event execution, including briefings, planning, artist coordination, venue suggestions, and on-site location visits. As the custodian of client relationships on an individual level, you will oversee the drafting of brief summaries, provide guidance on checklists and manuals, manage costs and profit/loss statements, and anchor small to mid-sized projects. Meeting and achieving billing targets will also be a part of your responsibilities in this role.,