Schedules the front office staff. Supervises workload during shifts. Evaluate the job performance of each front office employee. Maintains working relationships and communicates with all departments. Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Works within the allocated budget for the front office. Need to meet the Corporate offices with regular basis. Enforces all cash handling, check-cashing, and credit policies. Conducts regularly scheduled meetings of front office personnel. Upholds the hotel’s commitment to hospitality. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc. Ensure implementation of all hotel policies and house rules. Operate all aspects of the Front Office IDS Software system, including software maintenance, report generation and analysis, and simple configuration changes. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees. Monitor all V.I.P.’s special guests and requests. Perform other duties as requested by management. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person
Manage all phases of Accounts Payable, Receivable and department budget. Prepare regular reports and summaries of accounting activities. Prepare financial statement sand debtors' listings. Reviewing all ledger details guest ledger, city ledger and deposit ledgers to validate proper payment and revenue posting. Review the postings, payments, revenue and guest balance reports on a daily basis. Ensure correct taxation are applied. Ensure that all statutory details (PAN, TAX NO, Company Registration. Etc.) are displayed on the guest invoices and bills. Preparing financial reports and submissions to relevant government entities. Maintaining and transferring money between bank accounts as required. Should have knowledge in GST filing, TDS, Tally, IDS software. Should have experience in Hotel industry for at least 3 years and a total experience of more than 5 years. Preferred local person. Job Type: Full-time Pay: Up to ₹40,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Guwahati, Assam: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Hotel Industry: 3 years (Required) total work: 5 years (Required)
Manage all phases of Accounts Payable, Receivable and department budget. Prepare regular reports and summaries of accounting activities. Prepare financial statement sand debtors' listings. Reviewing all ledger details guest ledger, city ledger and deposit ledgers to validate proper payment and revenue posting. Review the postings, payments, revenue and guest balance reports on a daily basis. Ensure correct taxation are applied. Ensure that all statutory details (PAN, TAX NO, Company Registration. Etc.) are displayed on the guest invoices and bills. Preparing financial reports and submissions to relevant government entities. Maintaining and transferring money between bank accounts as required. Should have knowledge in GST filing, TDS, Tally, IDS software. Should have experience in Hotel industry for at least 3 years and a total experience of more than 5 years. Preferred local person. Job Type: Full-time Pay: Up to ₹40,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Guwahati, Assam: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Hotel Industry: 3 years (Required) total work: 5 years (Required)
Job Title : Commis 2 – Tandoor Department : Kitchen / Food & Beverage Production Reports To : Chef de Partie / Executive Chef The Commis 2 – Tandoor is responsible for preparing and cooking high-quality tandoor dishes in accordance with the hotel’s standards and guest expectations. The role involves maintaining hygiene standards, assisting senior chefs, and ensuring smooth kitchen operations, specifically in the tandoor section. Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Rotational shift Work Location: In person Expected Start Date: 10/07/2025
Proficiency in digital marketing tools, CRM systems, social media platforms, data analytics IDS software, and email marketing platforms. Minimum of 3-5 years of experience in hotel marketing, hospitality industry, or related field. Previous roles in brand management or digital marketing are advantageous. Strong communication skills, strategic thinking, creativity, adaptability, leadership abilities, and the capacity to work effectively in a team environment. Understanding of hospitality industry trends, customer behavior, competitor analysis, and regulatory compliance within the marketing domain. Organizing & participating in site visits and completion of all follow up action & documentation. Selling, supporting and advising on all aspects of events. Coordination, promotion and growth of the property wedding business. Increasing brand awareness across all mediums Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Commission pay Experience: Hotel: 3 years (Required) Language: English (Required) Work Location: In person
Proficiency in digital marketing tools, CRM systems, social media platforms, data analytics IDS software, and email marketing platforms. Minimum of 3-5 years of experience in hotel marketing, hospitality industry, or related field. Previous roles in brand management or digital marketing are advantageous. Strong communication skills, strategic thinking, creativity, adaptability, leadership abilities, and the capacity to work effectively in a team environment. Understanding of hospitality industry trends, customer behavior, competitor analysis, and regulatory compliance within the marketing domain. Organizing & participating in site visits and completion of all follow up action & documentation. Selling, supporting and advising on all aspects of events. Coordination, promotion and growth of the property wedding business. Increasing brand awareness across all mediums Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Commission pay Experience: Hotel: 3 years (Required) Language: English (Required) Work Location: In person
Job Responsibilities Job Role As the Therapist, you will be responsible for performing the following tasks to the highest standards: Adhere to the customer-first purpose and promptly attend to customers’ needs. Communicate well with guests and colleagues. Be a positive influence, responsible and proactive in solving problems. Flexible and responsive to changes in work requirements. Be a good team player, helping team members achieve team goals. Advise on departmental operating procedures and improvement of environmental facilities, etc. Ensure that all activities performed in the spa and all areas of the hotel conform to brand standards at all times. Greet all guests with a warm, friendly and sincere smile. Communicate with guests to understand their feedback and provide professional service to them. Able to understand guests’ requests and communicate with superiors promptly. Adhere to service standards and service quality reviews. Ensure that the daily opening and closing of the spa is carried out smoothly and efficiently. Maintain a high level of cleanliness in the work area. Conducting monthly inventory checks and control inventory Provide consistent service to guests, so that guests enjoy pleasant, memorable professional services. Perform any other reasonable duties as assigned. Job Requirements Jon Requirements High School graduate / recognized beauty school or institution certified. Minimum 2 years of experience or equivalent combination of education and experience. Good interpersonal skills to provide overall guest satisfaction. Able to work under pressure and deal with stressful situations during busy periods. Must be physically fit and able to work long hours. Possess knowledge of all spa treatments, services fitness services and retail products available in the Spa department. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Experience: total work: 3 years (Required) Language: English (Required)
Strong skills in providing excellent customer service and a positive experience for guests. Taking accurate food and beverage orders and accurately relaying them to kitchen staff. Promptly serving food and drinks to guests, ensuring timely and efficient delivery of orders. Ability to effectively communicate with guests and kitchen staff. Good understanding of food and beverage offerings to assist customers with choices. Setting up and clearing tables, ensuring dining areas are clean, well-maintained, and organized. Collaborating effectively with colleagues and other staff members. Maintaining a professional demeanor while interacting with guests. Handling guest inquiries, resolving any complaints, and ensuring guests have a pleasant experience. Job Type: Full-time Pay: From ₹12,000.00 per month Benefits: Flexible schedule Food provided Provident Fund Work Location: In person
To be responsible for charging all Food and Beverage and miscellaneous items in the In Room Dining. To answer In Room Dining telephones and advise, assist and take orders correctly, recommending and selling as appropriate, according to In Room Dining core standards. To know and check daily all menus and wine lists especially daily and weekly specials etc. To upsell to guests and help guests make a full selection of our products. To issue guest orders to waiters in absence of the Assistant Manager or Supervisor. To monitor timing of all orders and advise the Assistant Manager or Supervisor of any delays or problems occurring. To contact guests if there are delays or challenges with an order, with the Assistant Manager or Supervisor s input. To check orders for quality and presentation where possible when leaving In Room Dining in absence of the Assistant Manager or Supervisor. To prepare all documentation for mini bar waiters in the absence of the Assistant Manager or Supervisor. To call up extra departures and arrivals every hour on the system and inform mini-bar waiters and Assistant Manager or Supervisor. To ask the guest if he has received his newly newspaper. To offer special menu s and promotions to guests. To always write the guest name, room number and estimated delivery time on orders and guest checks. To ensure that there is no background noise inside Co-ordinators Office. To always call the guest by name and repeat the room number to double check that the correct room number has been given, in addition to double checking the food and beverage order. To operate all computer systems in accordance with the correct operating standards. To order all stationery and organise the office on a daily basis. To record all complaints in the Log book and bring to the attention of the Assistant Manager or Supervisor, any detail or comment or knowledge that refers to a guest. Job Type: Full-time Pay: Up to ₹15,000.00 per month Benefits: Flexible schedule Food provided Experience: total work: 3 years (Preferred) Work Location: In person
As the Front Office Supervisor, your main responsibilities will include scheduling the front office staff, supervising workload during shifts, and evaluating the job performance of each front office employee. You will need to maintain working relationships and communicate effectively with all departments, ensuring that accurate room status information is maintained and properly communicated. Resolving guest problems quickly, efficiently, and courteously will be a key part of your role. You will be expected to work within the allocated budget for the front office, meet with Corporate offices on a regular basis, and enforce all cash handling, check-cashing, and credit policies. Conducting regularly scheduled meetings of front office personnel and upholding the hotel's commitment to hospitality are also essential duties. In order to maximize room revenue and occupancy, you will need to review status daily, analyze rate variance, monitor credit reports, and maintain a close observation of daily house count. Monitoring the selling status of the house daily, such as flash reports and allowances, will be part of your routine. It will be your responsibility to ensure the implementation of all hotel policies and house rules, operate all aspects of the Front Office IDS Software system, and ensure that employees are always attentive, friendly, helpful, and courteous to all guests, managers, and other employees. Monitoring all V.I.P.s, special guests, and requests will also be part of your duties. Additionally, you may be required to perform other duties as requested by management. This is a full-time position with benefits including food provided, Provident Fund, yearly bonus, and opportunities for day shift and rotational shift schedules. Proficiency in English is preferred, and the work location will be in person.,