Shiprocket Limited

Role & responsibilities: Responsible for converting marketing leads Responsible for onboarding SMB potential clients Responsible for growth for onboarded clients Meet out daily quota of reaching new prospects and manage follow up calls Consultative solution sales approach Conduct online meetings/demo, face-to-face meetings with prospects Shall be responsible to establish company brand image & solution understanding to the client Manage leads by using CRM tools Establish & maintain healthy business relationship with client through via phone/email periodically Reports/Lead management Preferred candidate profile: Good written & verbal communication skills Should have used CRM Lead conversion via calling Achieved daily quota of calls - new & follow ups consistently Stakeholder Internal: Business teams , External: Customers & Clients

Key Responsibilities Identify and qualify potential D2C brand leads across multiple channels (LinkedIn, cold outreach, inbound leads, events, etc.) Pitch digital marketing services such as performance marketing (Meta, Google, etc.), influencer marketing, SEO and content strategy to D2C founders and decision-makers Understand client pain points and recommend tailored digital strategies Collaborate with internal marketing and strategy teams to create custom proposals and presentations Maintain a healthy pipeline and report on weekly sales metrics Negotiate contracts, close deals, and ensure a smooth handover to the team Stay up-to-date with trends in D2C, e-commerce, and digital marketing landscapes Requirements 3+ years of experience in B2B sales, preferably in digital marketing or agency space Proven track record of closing deals with D2C or e-commerce brands Strong understanding of digital marketing channels and how D2C brands leverage them Excellent communication, presentation, and negotiation skills Self-motivated with a results-driven mindset

Roles & Responsibility: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of the portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance Requirements: More than 3+ years of experience in sales Bachelor's degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers. Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable

Role Overview Were looking for a dynamic and well-rounded Key Account Manager (KAM) to join our Enterprise team. The ideal candidate will have a strong background in logistics and technology , combined with a data-driven approach to client management and growth. This role demands both strategic thinking and execution skills , as youll be deeply involved in driving new product initiatives as well as account growth through upsell and cross-sell. Key Responsibilities Account Ownership: Manage and grow a portfolio of high-value enterprise clients; serve as the single point of contact for all operational, strategic, and product-related conversations. Client Strategy & Growth: Drive revenue expansion through proactive upsell and cross-sell opportunities by understanding client goals and aligning Shiprocket’s offerings. Product Co-Development: Collaborate with Product, Tech, and Ops teams to contribute to new feature development, solution design, and client-specific customizations. Data-Driven Decision Making: Use Excel/Google Sheets and internal dashboards to analyze shipping performance, identify improvement areas, and generate actionable insights. Performance Monitoring: Track key account metrics including delivery performance, RTO rates, NDR resolutions, and SLA adherence. Issue Resolution: Ensure quick, coordinated resolution of issues by working cross-functionally with internal teams. Client Success: Own client onboarding, training, and long-term success journey to ensure high retention and satisfaction. Key Requirements Experience: 3–6 years in Key Account Management, preferably in logistics, eCommerce, SaaS, or supply chain technology. Domain Expertise: Strong understanding of logistics, last-mile delivery, fulfillment workflows, and shipping technology. Interested folks can share resume at shweta.yadav@shiprocket.com