Shine.com Hiring For cyitechsearch

Industry: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full-time, Permanent Role Category: Customer Success About the Role We are looking for motivated individuals to support our customer success and data management operations. The role involves handling customer service tasks along with accurate data entry and reporting. Fresh graduates with basic computer knowledge are welcome to apply. Responsibilities Provide prompt and effective support to customers. Perform accurate data entry and maintain records. Work with MS Excel, Word, and PowerPoint for reporting and documentation. Assist in operational tasks within the customer success team. Ensure high levels of service quality and customer satisfaction. Qualifications Education: Graduate (preferred, not mandatory). Freshers are eligible; prior experience is an added advantage. Good communication and interpersonal skills. Proficiency in MS Office tools (Excel, Word, PowerPoint). Attention to detail and ability to multitask. Key Skills Customer Service Data Entry & Record Management MS Office (Excel, Word, PowerPoint) Customer Success & Support