Sharda Consultancy Services Hiring For Urgent Hiring – US Third-Party Collection

Urgent Hiring US Third-Party Collection Locations: Noida Shift: US Shift (Night) Salary: Agent: Up to 35,000 Team Leader: Up to 65,000 Benefits: Standard perks (cab/meal if applicable) 1 Position: Collection Agent (US Market) Experience Required: Minimum 2 years in US collection or call center processes Job Responsibilities: Handle inbound/outbound calls for US third-party collection. Follow up on pending payments and dues professionally. Maintain accurate records in CRM or collection system. Resolve client queries related to payment schedules, delays, and settlements. Achieve collection targets and KPIs. Skills Required: 2+ years experience in US collection. Clear communication in US accent. Good negotiation and persuasion skills. Ability to handle difficult clients politely and effectively. 2 Position: Team Leader Collection (US Market) Experience Required: Minimum 5 years in US collection or related BPO Job Responsibilities: Lead a team of Collection Agents handling US third-party collections. Monitor and achieve team KPIs and collection targets. Coach and train agents on call handling, negotiation, and client management. Handle escalated client issues. Prepare reports on team performance and collection metrics. Skills Required: 5+ years in US collection, with team management experience. Strong communication and leadership skills. Ability to motivate the team and improve performance. Salary: Up to 65,000 for Team Leaders depending on experience and performance How to Apply: Drop your CV at 8109732737