Jobs
Interviews

Sharda Consultancy Services Hiring For Education/training

1 Job openings at Sharda Consultancy Services Hiring For Education/training
Team Lead, Customer Support & Engagement Executive noida,delhi 1 - 5 years INR 4e-05 - 0.00012 Lacs P.A. On-site Full Time

We are an established education company founded by Mr. Arviend Sud, specializing in Numerology and Vastu, with a dedicated student base of over 35,000 learners. As we continue to grow and expand our reach, we are seeking a motivated and skilled Customer Support & Engagement Executive to join our team. Customer Support & Engagement Executive *Key Responsibilities* Actively engage with enrolled students to ensure they complete their courses on time Make a high number of outbound calls daily to follow up, assist, and check student progress Provide timely and professional support for any course-related or technical issues Maintain a quick response and resolution turnaround for all incoming support queries Track student status, document all interactions, and update progress reports regularly Coordinate with internal teams to resolve escalations promptly and efficiently Maintain clear communication and consistent follow-ups with students until issue closure Requirements Strong verbal communication skills in both Hindi and English High level of discipline in managing daily call targets and follow-up schedules Quick thinker with a calm and solution-oriented approach Comfortable handling large volumes of calls and queries efficiently Salary: 18,000 -- 40,000/month Shift - Monday to Friday 10:00 AM to 6:30 PM Saturday 10:00 AM to Openings for now telecaller- 18-20k, Graduate, 200 Dials, Average comms sales-- 30-32k Graduate, good comms, High tickets price closure, sales experience - 2-3.5 years Assistant Team Lead, - 35- 40k team handling, excellent comms, data management, Good closure 3-5 years ** Immediate joiner or able to join within 10 days ; no need to apply on portal direct call or wp-- 8670277458**