About the Job & Shakudo At Shakudo, we’re building the world’s first operating system for data and AI. Like traditional operating systems such as iOS, Windows, and Linux, Shakudo offers an end-to-end, ever-evolving platform—but purpose-built for today’s data and AI workflows. Our OS integrates best-of-breed open-source components tailored to each business’s unique needs, all fully managed and dynamically optimized. We’re growing fast, and we’re looking for offshore Senior Software Engineers who are excited to help shape the next era of intelligent systems. This is a high-impact role for engineers who thrive on autonomy, collaboration, and shipping robust systems at scale. What You’ll Do: Develop, test, deploy, and maintain the Shakudo data and AI operating system Participate in code reviews to ensure code quality and distribute knowledge Unblock, support and effectively communicate cross-functionally in order to achieve results Be part of an inclusive, collaborative team that embraces pairing and healthy discussions Help define the team roadmap and architecture based on technology and business needs Participate in the on-call rotation for global production systems, ensuring high availability and performance Participate in peer code reviews and knowledge sharing across time zones What You’ll Bring: 5+ years in software development in a tech company Experience with: building end to end systems with databases, auth, workflow tools, modelling tools Bias for action and ownership mentality Comfort with ambiguity and operating in a fast-paced environment Experience working cross-functionally with product management Startup experience at a tech company Nice to Have: Previous experience working with or contributing to open-source tools Experience working at early-stage startups Full-stack experience including frontend is a strong plus Why This Role? Be part of a highly technical and mission-driven team build ing foundational AI infrastructure Work remotely with flexibility , while collaborating with a team that values proactive communication and shared success Learn and grow with exposur e to Kubernetes, MLOps, and real-world AI use cases using the leading industry tools Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences. Show more Show less
Note: This is a 1 year contract role with the potential to go further. About the Job & Shakudo At Shakudo, we’re building the world’s first operating system for data and AI. Like traditional operating systems such as iOS, Windows, and Linux, Shakudo offers an end-to-end, ever-evolving platform—but purpose-built for today’s data and AI workflows. Our OS integrates best-of-breed open-source components tailored to each business’s unique needs, all fully managed and dynamically optimized. We’re growing fast, and we’re looking for offshore Senior Software Engineers who are excited to help shape the next era of intelligent systems. This is a high-impact role for engineers who thrive on autonomy, collaboration, and shipping robust systems at scale. What You’ll Do: Develop, test, deploy, and maintain the Shakudo data and AI operating system Participate in code reviews to ensure code quality and distribute knowledge Unblock, support and effectively communicate cross-functionally in order to achieve results Be part of an inclusive, collaborative team that embraces pairing and healthy discussions Help define the team roadmap and architecture based on technology and business needs Participate in the on-call rotation for global production systems, ensuring high availability and performance Participate in peer code reviews and knowledge sharing across time zones What You’ll Bring: 5+ years in software development in a tech company Experience with: building end to end systems with databases, auth, workflow tools, modelling tools Bias for action and ownership mentality Comfort with ambiguity and operating in a fast-paced environment Experience working cross-functionally with product management Startup experience at a tech company Nice to Have: Previous experience working with or contributing to open-source tools Experience working at early-stage startups Full-stack experience including frontend is a strong plus Why This Role? Be part of a highly technical and mission-driven team build ing foundational AI infrastructure Work remotely with flexibility , while collaborating with a team that values proactive communication and shared success Learn and grow with exposure to Kubernetes, MLOps, and real-world AI use cases using the leading industry tools Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences. Show more Show less
About the Job & Shakudo At Shakudo, we are building the world’s first operating system for data and AI. We use the term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo’s end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs. As we continue to scale, we are seeking a team of Technical Support Specialists to join Shakudo on a fully remote basis. In this role, you will be responsible for providing technical support for the Shakudo AI & Data Platform across multiple time zones, focusing on delivering high-quality service to our global customer base. You will play a key role in troubleshooting technical issues, providing platform support, and collaborating with engineering teams to ensure seamless customer experiences. What You’ll Do Customer Interaction & Troubleshooting : Respond promptly to customer queries related to Shakudo's AI & Data Platform, including platform setup, deployment, AI/ML workflows, data pipelines, integrations, and system performance. Documentation & Escalation : Maintain accurate records of customer issues and troubleshooting steps. Escalate issues to internal teams as necessary, ensuring smooth transitions and timely resolution. Communication & Collaboration : Provide clear, concise, and professional technical support via written communication platforms (e.g., Microsoft Teams, Slack, and Email). Collaborate with engineering and product teams to resolve recurring issues. Platform Areas & Technologies : Specialize in several areas of the Shakudo platform, such as platform deployment, Kubernetes, Docker, AI/ML workflows (MLflow, OpenAI, LLM tools), data pipelines, storage (Postgres, NoSQL, MinIO), integrations, and system performance monitoring (Prometheus, Grafana). What You’ll Bring 1-3 years of experience in technical support, IT HelpDesk, or related customer support roles, with a strong understanding of AI, DevOps, or cloud-native technologies. Proficiency in troubleshooting containerized environments using Kubernetes and Docker. Experience with AI/ML workflows, including familiarity with frameworks like TensorFlow, PyTorch, MLflow, and tools for API integrations. Experience in providing technical support in cloud environments (e.g., AWS, Azure). Excellent written communication skills in English, with the ability to explain complex technical concepts clearly. Proactive approach to problem-solving and customer support, with strong attention to detail. Familiarity with tools like Zendesk or ServiceNow for ticketing and customer issue tracking. Experience in maintaining and improving technical documentation. Schedule Shift 9am-5pm EST hours Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences. Show more Show less
At Shakudo, we re building the world s first operating system for data and AI a unified platform that streamlines powerful open-source and proprietary tools into a seamless, production-ready environment. We re looking for a Principal Software Development Engineer to lead the development of full end-to-end applications on our platform. This role is ideal for engineers who love solving real customer problems, moving across the stack, and delivering high-impact solutions that showcase what s possible on Shakudo. What You ll Do Design and build complete applications from backend to frontend using Shakudo and open-source tools like Neo4J, ollama, Spark, and many more Solve real-world data and AI challenges with elegant, production-ready solutions Collaborate with Product and Customer Engineering to translate needs into scalable systems Drive architecture and design patterns for building on Shakudo with high autonomy and self-direction Set the standard for building efficient, reusable, and impactful solutions What You Bring 8+ years building production systems across the stack Strong backend and frontend experience (e.g. Python, React, TypeScript) Familiarity with cloud infrastructure, Kubernetes, and data/AI tooling A hands-on, solutions-first mindset and a passion for fast, high-quality delivery Why This Role You ll lead by example, building flagship applications that demonstrate the power of Shakudo. This role offers high ownership, high impact, and the chance to shape how modern data and AI solutions are built.
At Shakudo, we’re building the world’s first operating system for data and AI—a unified platform that streamlines powerful open-source and proprietary tools into a seamless, production-ready environment. We’re looking for a Principal Software Development Engineer to lead the development of full end-to-end applications on our platform. This role is ideal for engineers who love solving real customer problems, moving across the stack, and delivering high-impact solutions that showcase what’s possible on Shakudo. What You’ll Do Design and build complete applications—from backend to frontend—using Shakudo and open-source tools like Neo4J, ollama, Spark, and many more Solve real-world data and AI challenges with elegant, production-ready solutions Collaborate with Product and Customer Engineering to translate needs into scalable systems Drive architecture and design patterns for building on Shakudo—with high autonomy and self-direction Set the standard for building efficient, reusable, and impactful solutions What You Bring 8+ years building production systems across the stack Strong backend and frontend experience (e.g. Python, React, TypeScript) Familiarity with cloud infrastructure, Kubernetes, and data/AI tooling A hands-on, solutions-first mindset and a passion for fast, high-quality delivery Why This Role You’ll lead by example, building flagship applications that demonstrate the power of Shakudo. This role offers high ownership, high impact, and the chance to shape how modern data and AI solutions are built.