WorqX is a modern recruitment partner helping growing businesses find the right talent faster and smarter. We work with companies across industries to fill roles with quality candidates through a people-first, transparent approach. Whether you're applying for tech, sales, support, or leadership positions, WorqX connects you with genuine opportunities that match your skills and career goals. Ensure customer satisfaction by adhering to defined SLAs across all support channels. Handle customer interactions through email, chat, calls, and live video sessions, delivering prompt and accurate resolutions. Maintain excellent communication skillsboth verbal and writtenensuring clarity, professionalism, and empathy in all conversations. Demonstrate strong presentability and professionalism during live sessions, as the role involves real-time user interaction via video. Provide real-time assistance during live processes, ensuring a seamless and supportive experience for users. Accurately log all user interactions, issues, and resolutions in the CRM system. Develop a deep understanding of the platform and its features to resolve queries effectively and proactively. Monitor sessions to detect and address any irregularities or user concerns immediately. Share recurring issues and user feedback with relevant teams to contribute to continuous service and product improvement. Make outbound calls to potential customers to promote and sell our products Achieve sales targets by meeting and exceeding monthly quotas Provide excellent customer service and build strong relationships with customers Respond to customer inquiries and provide accurate product information Document all customer interactions in our CRM system Contact the following number for more details: 8123358349