About Us: We are a growing e-commerce company with multiple online stores selling phone cases, jewellery, phone accessories, and more. Our business thrives on customer satisfaction, and we are looking for Call Center Executives to join our team and handle customer interactions effectively. Job Responsibilities: As a Call Center Executive, you will handle three types of call processes: Order Confirmation Calls – Contact customers who have placed orders to confirm details and ensure a smooth fulfillment process. Abandoned Cart Recovery Calls – Reach out to customers who left items in their cart and persuade them to complete their purchase. NDR (Non-Delivery Report) Calls – Assist customers whose orders were not delivered, understand their concerns, and take necessary actions to ensure successful delivery. Key Duties: ✅ Call customers to confirm and verify order details. ✅ Persuade potential customers to complete their pending orders. ✅ Understand customer issues related to undelivered orders and coordinate resolutions. *Speak with the employer* +91 8360494224 Job Type: Full-time Pay: ₹9,936.35 - ₹15,000.00 per month Work Location: In person Expected Start Date: 01/09/2025
About Us: We are a growing e-commerce company with multiple online stores selling phone cases, jewellery, phone accessories, and more. Our business thrives on customer satisfaction, and we are looking for Call Center Executives to join our team and handle customer interactions effectively. Job Responsibilities: As a Call Center Executive, you will handle three types of call processes: Order Confirmation Calls – Contact customers who have placed orders to confirm details and ensure a smooth fulfillment process. Abandoned Cart Recovery Calls – Reach out to customers who left items in their cart and persuade them to complete their purchase. NDR (Non-Delivery Report) Calls – Assist customers whose orders were not delivered, understand their concerns, and take necessary actions to ensure successful delivery. Key Duties: ✅ Call customers to confirm and verify order details. ✅ Persuade potential customers to complete their pending orders. ✅ Understand customer issues related to undelivered orders and coordinate resolutions. *Speak with the employer* +91 8360494224 Job Type: Full-time Pay: ₹9,936.35 - ₹15,000.00 per month Work Location: In person Expected Start Date: 01/09/2025
Position: Social Media Executive Company: Shaapa Commerce Pvt. Ltd. Location: Rithala, Delhi Employment Type: Full-Time Experience Required: 1–2 Years Salary: As per industry standards About Us: Shaapa Commerce Pvt. Ltd. is a fast-growing e-commerce company committed to delivering innovative products and seamless shopping experiences. We are expanding our digital footprint and looking for a creative and driven Social Media Executive to help elevate our bra Job description * nd presence across platforms. Job Responsibilities: Develop, implement, and manage our social media strategy across platforms (Instagram, Facebook, LinkedIn, Twitter, etc.) Create engaging content including graphics, videos, reels, and written posts to promote the brand and products. Monitor, analyze, and report on performance metrics (reach, engagement, conversions). Collaborate with design, marketing, and product teams to ensure brand consistency. Stay up-to-date with the latest social media trends, algorithm updates, and best practices. Respond to comments, DMs, and engage with the online community in a timely and professional manner. Plan and execute social media campaigns, influencer collaborations, giveaways, and promotions. Manage paid ad campaigns on social platforms (optional, depending on experience). Key Requirements: Proven experience as a Social Media Executive or similar role. Hands-on experience with content creation tools (Canva, Photoshop, InShot, etc.) Strong understanding of social media algorithms, analytics, and trends. Excellent communication skills in English and Hindi. Creative mindset with attention to detail. Ability to multitask and work under deadlines. Preferred Skills: Basic knowledge of performance marketing and paid ads. Experience with tools like Meta Business Suite, Buffer, or Hootsuite. Video editing/reel-making skills. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Position: Social Media Executive Company: Shaapa Commerce Pvt. Ltd. Location: Rithala, Delhi Employment Type: Full-Time Experience Required: 1–2 Years Salary: As per industry standards About Us: Shaapa Commerce Pvt. Ltd. is a fast-growing e-commerce company committed to delivering innovative products and seamless shopping experiences. We are expanding our digital footprint and looking for a creative and driven Social Media Executive to help elevate our bra Job description * nd presence across platforms. Job Responsibilities: Develop, implement, and manage our social media strategy across platforms (Instagram, Facebook, LinkedIn, Twitter, etc.) Create engaging content including graphics, videos, reels, and written posts to promote the brand and products. Monitor, analyze, and report on performance metrics (reach, engagement, conversions). Collaborate with design, marketing, and product teams to ensure brand consistency. Stay up-to-date with the latest social media trends, algorithm updates, and best practices. Respond to comments, DMs, and engage with the online community in a timely and professional manner. Plan and execute social media campaigns, influencer collaborations, giveaways, and promotions. Manage paid ad campaigns on social platforms (optional, depending on experience). Key Requirements: Proven experience as a Social Media Executive or similar role. Hands-on experience with content creation tools (Canva, Photoshop, InShot, etc.) Strong understanding of social media algorithms, analytics, and trends. Excellent communication skills in English and Hindi. Creative mindset with attention to detail. Ability to multitask and work under deadlines. Preferred Skills: Basic knowledge of performance marketing and paid ads. Experience with tools like Meta Business Suite, Buffer, or Hootsuite. Video editing/reel-making skills. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person