Shaapa Commerce Private Limited

22 Job openings at Shaapa Commerce Private Limited
Call Center Representative rohini, delhi, delhi 0 years INR 1.19232 - 0.0042 Lacs P.A. On-site Full Time

About Us: We are a growing e-commerce company with multiple online stores selling phone cases, jewellery, phone accessories, and more. Our business thrives on customer satisfaction, and we are looking for Call Center Executives to join our team and handle customer interactions effectively. Job Responsibilities: As a Call Center Executive, you will handle three types of call processes: Order Confirmation Calls – Contact customers who have placed orders to confirm details and ensure a smooth fulfillment process. Abandoned Cart Recovery Calls – Reach out to customers who left items in their cart and persuade them to complete their purchase. NDR (Non-Delivery Report) Calls – Assist customers whose orders were not delivered, understand their concerns, and take necessary actions to ensure successful delivery. Key Duties: ✅ Call customers to confirm and verify order details. ✅ Persuade potential customers to complete their pending orders. ✅ Understand customer issues related to undelivered orders and coordinate resolutions. *Speak with the employer* +91 8360494224 Job Type: Full-time Pay: ₹9,936.35 - ₹15,000.00 per month Work Location: In person Expected Start Date: 01/09/2025

Call Center Representative india 0 years INR 1.19232 - 1.8 Lacs P.A. On-site Full Time

About Us: We are a growing e-commerce company with multiple online stores selling phone cases, jewellery, phone accessories, and more. Our business thrives on customer satisfaction, and we are looking for Call Center Executives to join our team and handle customer interactions effectively. Job Responsibilities: As a Call Center Executive, you will handle three types of call processes: Order Confirmation Calls – Contact customers who have placed orders to confirm details and ensure a smooth fulfillment process. Abandoned Cart Recovery Calls – Reach out to customers who left items in their cart and persuade them to complete their purchase. NDR (Non-Delivery Report) Calls – Assist customers whose orders were not delivered, understand their concerns, and take necessary actions to ensure successful delivery. Key Duties: ✅ Call customers to confirm and verify order details. ✅ Persuade potential customers to complete their pending orders. ✅ Understand customer issues related to undelivered orders and coordinate resolutions. *Speak with the employer* +91 8360494224 Job Type: Full-time Pay: ₹9,936.35 - ₹15,000.00 per month Work Location: In person Expected Start Date: 01/09/2025

Social Media Executive rithala, delhi, delhi 2 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Position: Social Media Executive Company: Shaapa Commerce Pvt. Ltd. Location: Rithala, Delhi Employment Type: Full-Time Experience Required: 1–2 Years Salary: As per industry standards About Us: Shaapa Commerce Pvt. Ltd. is a fast-growing e-commerce company committed to delivering innovative products and seamless shopping experiences. We are expanding our digital footprint and looking for a creative and driven Social Media Executive to help elevate our bra Job description * nd presence across platforms. Job Responsibilities: Develop, implement, and manage our social media strategy across platforms (Instagram, Facebook, LinkedIn, Twitter, etc.) Create engaging content including graphics, videos, reels, and written posts to promote the brand and products. Monitor, analyze, and report on performance metrics (reach, engagement, conversions). Collaborate with design, marketing, and product teams to ensure brand consistency. Stay up-to-date with the latest social media trends, algorithm updates, and best practices. Respond to comments, DMs, and engage with the online community in a timely and professional manner. Plan and execute social media campaigns, influencer collaborations, giveaways, and promotions. Manage paid ad campaigns on social platforms (optional, depending on experience). Key Requirements: Proven experience as a Social Media Executive or similar role. Hands-on experience with content creation tools (Canva, Photoshop, InShot, etc.) Strong understanding of social media algorithms, analytics, and trends. Excellent communication skills in English and Hindi. Creative mindset with attention to detail. Ability to multitask and work under deadlines. Preferred Skills: Basic knowledge of performance marketing and paid ads. Experience with tools like Meta Business Suite, Buffer, or Hootsuite. Video editing/reel-making skills. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person

Social Media Executive india 1 - 2 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Position: Social Media Executive Company: Shaapa Commerce Pvt. Ltd. Location: Rithala, Delhi Employment Type: Full-Time Experience Required: 1–2 Years Salary: As per industry standards About Us: Shaapa Commerce Pvt. Ltd. is a fast-growing e-commerce company committed to delivering innovative products and seamless shopping experiences. We are expanding our digital footprint and looking for a creative and driven Social Media Executive to help elevate our bra Job description * nd presence across platforms. Job Responsibilities: Develop, implement, and manage our social media strategy across platforms (Instagram, Facebook, LinkedIn, Twitter, etc.) Create engaging content including graphics, videos, reels, and written posts to promote the brand and products. Monitor, analyze, and report on performance metrics (reach, engagement, conversions). Collaborate with design, marketing, and product teams to ensure brand consistency. Stay up-to-date with the latest social media trends, algorithm updates, and best practices. Respond to comments, DMs, and engage with the online community in a timely and professional manner. Plan and execute social media campaigns, influencer collaborations, giveaways, and promotions. Manage paid ad campaigns on social platforms (optional, depending on experience). Key Requirements: Proven experience as a Social Media Executive or similar role. Hands-on experience with content creation tools (Canva, Photoshop, InShot, etc.) Strong understanding of social media algorithms, analytics, and trends. Excellent communication skills in English and Hindi. Creative mindset with attention to detail. Ability to multitask and work under deadlines. Preferred Skills: Basic knowledge of performance marketing and paid ads. Experience with tools like Meta Business Suite, Buffer, or Hootsuite. Video editing/reel-making skills. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person

Photographer and Videographer rithala, delhi, delhi 1 years INR 3.6 - 4.2 Lacs P.A. On-site Full Time

We are looking for a talented Photographer & Videographer who has good experience in both photography and video shooting/editing. The candidate must have their own camera and a creative eye for capturing high-quality visuals. Key Responsibilities: Shoot professional photos and videos for social media, marketing, and events. Edit photos and videos for brand promotions. Work closely with the creative and marketing teams. Maintain quality and consistency in all visual content. Requirements: Good photography & videography skills. Must have own camera. Knowledge of basic editing tools (Photoshop, Premiere Pro, etc.). Minimum 1 year of experience preferred. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Work Location: In person

Social Media Video Creator rithala, delhi, delhi 0 years INR 3.36 - 3.6 Lacs P.A. On-site Full Time

ONLY FOR GIRLS We are looking for a creative and confident individual who loves being in front of the camera and can create engaging video content for our brand. You’ll be responsible for shooting videos, coming up with ideas, and helping us grow our online presence across social media platforms like Instagram and YouTube. Key Responsibilities: Create short-form video content (Reels, YouTube Shorts, etc.) for our brand Appear confidently on camera for various video formats Write and present simple video scripts and ideas Communicate effectively in basic English Work with the team to plan and execute content ideas Stay updated with social media trends and incorporate them into content Requirements: Comfortable showing face and speaking on camera Basic English speaking and understanding skills Creative mindset and passion for content creation Familiarity with smartphones and basic video editing apps (preferred) Positive attitude and willingness to learn Call: 9211554030 HR Shruti Job Type: Full-time Pay: ₹28,000.00 - ₹30,000.00 per month Work Location: In person

Social Media Video Creator india 0 years INR 3.36 - 3.6 Lacs P.A. On-site Full Time

ONLY FOR GIRLS We are looking for a creative and confident individual who loves being in front of the camera and can create engaging video content for our brand. You’ll be responsible for shooting videos, coming up with ideas, and helping us grow our online presence across social media platforms like Instagram and YouTube. Key Responsibilities: Create short-form video content (Reels, YouTube Shorts, etc.) for our brand Appear confidently on camera for various video formats Write and present simple video scripts and ideas Communicate effectively in basic English Work with the team to plan and execute content ideas Stay updated with social media trends and incorporate them into content Requirements: Comfortable showing face and speaking on camera Basic English speaking and understanding skills Creative mindset and passion for content creation Familiarity with smartphones and basic video editing apps (preferred) Positive attitude and willingness to learn Call: 9211554030 HR Shruti Job Type: Full-time Pay: ₹28,000.00 - ₹30,000.00 per month Work Location: In person

Digital Marketer (Meta ads Specialist) india 1 - 1 years INR 2.64 - 4.2 Lacs P.A. On-site Full Time

We are looking for a skilled Digital Marketer who can effectively run and manage Meta (Facebook) Ads campaigns. The ideal candidate should have hands-on experience in e-commerce marketing and be confident in creating high-performing ad campaigns. Key Responsibilities: Run and optimize Meta (Facebook & Instagram) ads. Analyze ad performance and make data-driven improvements. Work on e-commerce campaigns to increase sales and ROI. Coordinate with the design and content teams for creative ad ideas. Requirements: 1 to 1.5 years of experience in Meta Ads. Prior experience in e-commerce projects. Strong understanding of ad analytics, targeting, and audience segmentation. Creative and result-oriented mindset Call on - 9211554030 Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Work Location: In person

Photographer and Videographer india 1 years INR 3.6 - 4.2 Lacs P.A. On-site Full Time

We are looking for a talented Photographer & Videographer who has good experience in both photography and video shooting/editing. The candidate must have their own camera and a creative eye for capturing high-quality visuals. Key Responsibilities: Shoot professional photos and videos for social media, marketing, and events. Edit photos and videos for brand promotions. Work closely with the creative and marketing teams. Maintain quality and consistency in all visual content. Requirements: Good photography & videography skills. Must have own camera. Knowledge of basic editing tools (Photoshop, Premiere Pro, etc.). Minimum 1 year of experience preferred. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Work Location: In person

office boy rithala, delhi, delhi 0 years INR 1.2 - 1.44 Lacs P.A. On-site Full Time

Maintain cleanliness and hygiene of the office premises, including meeting rooms, workstations, and pantry. Serve tea, coffee, and water to staff and visitors as required. Assist in handling office files, documents, and photocopying/scanning when needed. Manage inward and outward couriers, parcels, and documents. Support in basic administrative and clerical duties as directed by HR/Admin team. Ensure proper upkeep of pantry items and manage stock of tea/coffee, milk, and related supplies. Assist in setting up meeting rooms for internal and external meetings. Run office errands such as purchasing small items, delivering documents, or making payments as instructed. Maintain punctuality, discipline, and a professional attitude at all times. Required Qualifications & Skills: Minimum 10th or 12th pass. Prior experience as an Office Boy, Peon, or Helper (preferred). Basic understanding of office operations and etiquettes. Polite, reliable, and well-groomed personality. Ability to follow instructions and maintain confidentiality. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person

office boy india 0 years INR 1.2 - 1.44 Lacs P.A. On-site Full Time

Maintain cleanliness and hygiene of the office premises, including meeting rooms, workstations, and pantry. Serve tea, coffee, and water to staff and visitors as required. Assist in handling office files, documents, and photocopying/scanning when needed. Manage inward and outward couriers, parcels, and documents. Support in basic administrative and clerical duties as directed by HR/Admin team. Ensure proper upkeep of pantry items and manage stock of tea/coffee, milk, and related supplies. Assist in setting up meeting rooms for internal and external meetings. Run office errands such as purchasing small items, delivering documents, or making payments as instructed. Maintain punctuality, discipline, and a professional attitude at all times. Required Qualifications & Skills: Minimum 10th or 12th pass. Prior experience as an Office Boy, Peon, or Helper (preferred). Basic understanding of office operations and etiquettes. Polite, reliable, and well-groomed personality. Ability to follow instructions and maintain confidentiality. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person

Calling Executive india 0 years INR 1.2 - 1.44 Lacs P.A. On-site Full Time

We are looking for a confident and polite Calling Executive who can talk to customers, share information about our products/services, and maintain good communication with them. Key Responsibilities: Make outbound calls to customers or leads provided by the company. Explain products/services in a clear and friendly manner. Answer customer questions and provide correct information. Maintain daily call records and follow up with interested customers. Work with the sales/marketing team to achieve targets. Required Skills: Good communication skills in Hindi and basic English . Friendly and positive attitude while talking to customers. Basic computer knowledge (MS Excel / CRM entry). Punctual, confident, and goal-oriented. Qualification: Minimum 12th pass (Graduation preferred). Fresher or experienced both can apply. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person

Product Listing india 0 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

We are looking for a detail-oriented and creative E-commerce Executive to manage product listings, optimize content, and run advertising campaigns across Amazon, Flipkart, Meesho , and other marketplaces. The ideal candidate should have hands-on experience with A+ content creation , keyword optimization , and sponsored ads management to boost visibility and sales. Key Responsibilities: Create, upload, and manage product listings on Amazon, Flipkart, Meesho, and similar platforms. Develop A+ content , product descriptions, titles, bullet points, and images for better conversions. Manage Amazon & Flipkart Advertising campaigns (PPC, Sponsored Products, Sponsored Brands) . Monitor ad performance and optimize for ROI. Conduct keyword research , competitor analysis, and pricing strategy updates. Coordinate with design & content teams for listing images and infographics. Handle order, inventory, and catalog management when required. Track and report sales performance & campaign analytics. Required Skills: Strong knowledge of Amazon Seller Central , Flipkart Seller Hub , and Meesho Supplier Panel . Experience in A+ content creation and advertising dashboards . Good understanding of SEO for product listings. Analytical mindset with Excel / Google Sheets proficiency. Strong attention to detail and creative copywriting ability. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

Chat Support Executive rithala, delhi, delhi 0 years INR 1.35468 - 0.01032 Lacs P.A. On-site Full Time

We are looking for a dedicated and customer-focused Chat Support Executive to handle customer queries via chat and email. The ideal candidate should have excellent communication skills, problem-solving ability, and a positive attitude toward customer service. Key Responsibilities: Handle customer queries and complaints via live chat and email channels. Provide accurate, valid, and complete information to customers in a timely manner. Maintain customer records and update the CRM with relevant details. Resolve issues efficiently to ensure high customer satisfaction . Follow standard processes and company policies during all interactions. Collaborate with the technical and operations teams to resolve complex cases. Meet daily productivity and quality targets. Required Skills: Excellent written English communication skills. Good typing speed (minimum 30–35 WPM preferred). Strong problem-solving and multitasking ability. Basic computer knowledge (MS Office, Gmail, etc.). Prior experience with tools like Zendesk, Freshdesk, Intercom, or Salesforce will be an advantage. Qualification: Minimum 12th pass / Graduate in any discipline. Prior BPO or Chat Process experience (3–4 months) preferred. Freshers with good communication skills can also apply. Job Type: Full-time Pay: ₹11,289.86 - ₹15,000.00 per month Work Location: In person

Social Media UGC Artist rithala, delhi, delhi 0 years INR 2.4 - 4.2 Lacs P.A. On-site Full Time

Job Opportunity for Girls Only – Content Creator (On-Camera) We are looking for a confident, creative, and camera-friendly female content creator to join our team and help grow our brand’s online presence across platforms like Instagram, YouTube, and more! Key Responsibilities: Create engaging short-form video content (Reels, YouTube Shorts, etc.) Appear comfortably and confidently in front of the camera Develop simple content ideas and video scripts Present and communicate in basic English Collaborate with the team to brainstorm and execute new ideas Stay updated with the latest social media trends and implement them Requirements: Comfortable speaking on camera and showing face Basic English communication skills Creative mindset with a passion for content creation Familiarity with smartphones and basic video editing apps (preferred) Positive attitude and eagerness to learn To Apply, Contact: 9211554030 (HR Shruti) Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person

Chat Support Executive india 0 years INR 1.35468 - 1.8 Lacs P.A. On-site Full Time

We are looking for a dedicated and customer-focused Chat Support Executive to handle customer queries via chat and email. The ideal candidate should have excellent communication skills, problem-solving ability, and a positive attitude toward customer service. Key Responsibilities: Handle customer queries and complaints via live chat and email channels. Provide accurate, valid, and complete information to customers in a timely manner. Maintain customer records and update the CRM with relevant details. Resolve issues efficiently to ensure high customer satisfaction . Follow standard processes and company policies during all interactions. Collaborate with the technical and operations teams to resolve complex cases. Meet daily productivity and quality targets. Required Skills: Excellent written English communication skills. Good typing speed (minimum 30–35 WPM preferred). Strong problem-solving and multitasking ability. Basic computer knowledge (MS Office, Gmail, etc.). Prior experience with tools like Zendesk, Freshdesk, Intercom, or Salesforce will be an advantage. Qualification: Minimum 12th pass / Graduate in any discipline. Prior BPO or Chat Process experience (3–4 months) preferred. Freshers with good communication skills can also apply. Job Type: Full-time Pay: ₹11,289.86 - ₹15,000.00 per month Work Location: In person

Social Media UGC Artist india 0 years INR 2.4 - 4.2 Lacs P.A. On-site Full Time

Job Opportunity for Girls Only – Content Creator (On-Camera) We are looking for a confident, creative, and camera-friendly female content creator to join our team and help grow our brand’s online presence across platforms like Instagram, YouTube, and more! Key Responsibilities: Create engaging short-form video content (Reels, YouTube Shorts, etc.) Appear comfortably and confidently in front of the camera Develop simple content ideas and video scripts Present and communicate in basic English Collaborate with the team to brainstorm and execute new ideas Stay updated with the latest social media trends and implement them Requirements: Comfortable speaking on camera and showing face Basic English communication skills Creative mindset with a passion for content creation Familiarity with smartphones and basic video editing apps (preferred) Positive attitude and eagerness to learn To Apply, Contact: 9211554030 (HR Shruti) Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person

Senior Accountant Executive india 4 - 5 years INR 3.6 - 4.8 Lacs P.A. On-site Full Time

The Senior Accountant will be responsible for managing the company’s financial records, overseeing day-to-day accounting operations, preparing financial statements, and ensuring statutory compliance. The ideal candidate should have a strong understanding of accounting principles, taxation, audits, and financial reporting. Key Responsibilities: Maintain and record daily accounting transactions, journal entries, and ledgers. Prepare monthly, quarterly, and annual financial statements (Balance Sheet, Profit & Loss, Cash Flow). Handle GST, TDS, and Income Tax filings and ensure statutory compliance. Prepare bank reconciliation statements (BRS) and vendor/supplier reconciliations. Manage payroll accounting and verify employee reimbursements. Coordinate with internal and statutory auditors during audits and provide necessary documents. Monitor expenses, control costs, and support budgeting activities. Prepare MIS and financial reports for management review. Work efficiently on accounting software (Tally, SAP, QuickBooks, Zoho Books, etc.). Ensure compliance with accounting standards, internal controls, and company policies. Required Skills & Competencies: In-depth knowledge of accounting principles and standards (GAAP/Ind AS). Proficiency in accounting software and advanced MS Excel skills. Strong knowledge of GST, TDS, and other tax compliances. Excellent analytical, problem-solving, and communication skills. Strong attention to detail, accuracy, and time management. Ability to work independently and meet deadlines in a fast-paced environment. Qualifications: Education: B.Com / M.Com / MBA (Finance) / CA Inter preferred. Experience: Minimum 4–5 years of relevant accounting experience. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person

Customer Support Manager india 2 - 4 years INR 3.0 - 3.6 Lacs P.A. On-site Full Time

We are looking for an experienced and proactive Calling Department Manager who can lead, guide, and manage the calling team effectively. The ideal candidate will ensure smooth operations, high performance, and achievement of daily/weekly targets while maintaining team motivation and quality standards. Key Responsibilities: Supervise and monitor the daily activities of the calling team. Assign targets, track performance, and ensure timely follow-ups with clients/customers. Conduct regular training and performance reviews to improve team efficiency. Maintain call quality standards and ensure accurate data entry in CRM systems. Resolve escalated issues from callers or customers efficiently. Prepare daily, weekly, and monthly performance reports. Coordinate with HR and Operations for staffing, attendance, and scheduling needs. Motivate and guide team members to achieve sales and service goals. Required Skills & Qualifications: Graduate (any stream); MBA or equivalent preferred. Minimum 2–4 years of experience in a calling/telecalling or customer service team leadership role. Strong communication and interpersonal skills. Excellent team management and problem-solving abilities. Proficiency in MS Excel and CRM tools. Ability to work under pressure and meet deadlines. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person

AI Image/ Videos Generator rithala, delhi, delhi 0 years INR 1.44 - 1.8 Lacs P.A. On-site Full Time

We are looking for a creative and skilled AI Image & Video Creator who can generate high-quality AI-based product images and videos for our women’s jewelry brand. Your main role will be to use AI tools to create visually appealing jewelry visuals for marketing, ads, social media, and e-commerce listings. Responsibilities Create AI-generated product images (earrings, necklaces, rings, bangles, etc.) with models or clean backgrounds. Generate AI-based product videos suitable for ads, reels, and promotional campaigns. Maintain brand aesthetics and consistency in all visual outputs. Edit and enhance AI outputs using tools like Photoshop, Canva, Premier Pro (optional but preferred). Collaborate with marketing team for creative concept development. Deliver high-quality outputs within deadlines. Required Skills Strong understanding of AI image/video generation tools Ability to create realistic model images wearing jewelry. Ability to generate product videos, reels, and short promos via AI. Basic knowledge of photo/video editing tools is a plus. Creativity, attention to detail, and trend awareness. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person