SFW The GYM - UPF The Fitness club

A Front Desk Executive for a gym typically serves as the first point of contact for members and guests, handling a mix of customer service and administrative duties to ensure smooth gym operations.exercise+2 Key Responsibilities Greet and check in all members and guests, providing a positive and welcoming environment at all times.indeed+1 Answer phone calls, handle inquiries, and respond to emails regarding membership, classes, and general questions.resumetrick+1 Manage member accounts, updates, and resolve any concerns or issues promptly.jobed+1 Process memberships, renewals, cancellations, and payments, maintaining accurate records throughout.resumebuild+2 Schedule appointments for tours, classes, assessments, or personal training sessions, coordinating with trainers as needed.exercise+1 Promote and provide information about gym services, classes, and special offers to members and prospects.worldgymptfitness.careerplug+1 Maintain the cleanliness, organization, and safety of the front desk and reception area, monitoring facility access.jooble+1 Handle cash transactions, inventory sales (like smoothies or gym merchandise), and basic accounting tasks.worldgymptfitness.careerplug+1 Support daily gym operations, such as opening/closing procedures, restocking supplies, and reporting issues.exercise+1 Essential Skills and Qualifications Strong communication and interpersonal skills with a customer-focused attitude.worldgymptfitness.careerplug+1 Basic computer proficiency, including membership and scheduling software.exercise+1 Ability to multitask, stay organized, and work in a fast-paced environment.worldgymptfitness.careerplug Prior experience in customer service or gym/reception settings is preferred but not always required.indeed+1 Additional Duties Assist in promoting gym events and classes, helping to drive participation and member engagement.resumetrick+1 Provide facility tours and explain membership options to prospective clients.worldgymptfitness.careerplug Ensure all gym rules and safety protocols are communicated and followed at the front desk.exercise+1 Collect member feedback to contribute to continuous improvement of service quality.exercise