Responsibilities :
As an SES specialist, you are in charge of :
- Contributing to the continuous improvement of ALSTOM's SES (Service Execution System) Core Model.
- Leading external partners during run activities, ensuring high-quality service and continuous improvement of operations.
- Supporting BPOs in the requirements gathering phase.
- Analyzing business requirements and converting them into functional service execution processes.
- Supporting architects and project managers in project scoping and planning.
- Preparing test scenarios and performing end-to-end testing to validate compliance with business requirements.
- Ensuring that the SES Core Model (solution, processes & rules) is fully documented, evolves consistently, and remains aligned with corporate standards.
- Bringing innovation into the Core Model evolution in line with mtier strategy (e.g., NLP, predictive maintenance, scheduling optimization).
The SES application functional flows includes: Corrective, preventive, overhaul, and repair-to-stock service execution.
Education :
Engineering degree, preferably in Information Technology.
Experience :
- Minimum 5 years of development and configuration experience on Dassault Apriso solution (v2022 or higher).
- Proven track record in maintenance-related processes (configuration management, corrective/preventive maintenance).
- Experience in leading external partners in their run activities across multiple sites is a strong asset.
Skills :
- Action-oriented, with strong analytical and problem-solving skills.
- Self-starter, result-oriented, and able to work autonomously.
- Excellent written, verbal, and interpersonal communication skills for worldwide, multicultural environments.
- Agile and able to manage multiple tasks efficiently while keeping the big picture.
- Strong leadership in vendor management, partner coordination, and scaling solutions globally.
- English expertise is mandatory, both spoken and written.
Responsibilities :
As an SES specialist, you are in charge of :
- Contributing to the continuous improvement of ALSTOM's SES (Service Execution System) Core Model.
- Leading external partners during run activities, ensuring high-quality service and continuous improvement of operations.
- Supporting BPOs in the requirements gathering phase.
- Analyzing business requirements and converting them into functional service execution processes.
- Supporting architects and project managers in project scoping and planning.
- Preparing test scenarios and performing end-to-end testing to validate compliance with business requirements.
- Ensuring that the SES Core Model (solution, processes & rules) is fully documented, evolves consistently, and remains aligned with corporate standards.
- Bringing innovation into the Core Model evolution in line with mtier strategy (e.g., NLP, predictive maintenance, scheduling optimization).
The SES application functional flows includes: Corrective, preventive, overhaul, and repair-to-stock service execution.
Education :
Engineering degree, preferably in Information Technology.
Experience :
- Minimum 5 years of development and configuration experience on Dassault Apriso solution (v2022 or higher).
- Proven track record in maintenance-related processes (configuration management, corrective/preventive maintenance).
- Experience in leading external partners in their run activities across multiple sites is a strong asset.
Skills :
- Action-oriented, with strong analytical and problem-solving skills.
- Self-starter, result-oriented, and able to work autonomously.
- Excellent written, verbal, and interpersonal communication skills for worldwide, multicultural environments.
- Agile and able to manage multiple tasks efficiently while keeping the big picture.
- Strong leadership in vendor management, partner coordination, and scaling solutions globally.
- English expertise is mandatory, both spoken and written.
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
