12904 Servicenow Jobs - Page 42

Summary Position Summary GRC/IRM ServiceNow — Senior Manager/ Specialist Leader Deloitte’s Cyber Risk Services help our clients to be secure, vigilant, and resilient in the face of an ever-increasing array of cyber threats and vulnerabilities. Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions using proven methodologies and tools in a consistent manner. Our services help organizations to address, in a timely manner, pervasive issues, such as identity theft, data security breaches, data leakage, cyber security, and system outages across organizations of various sizes and industries with the goal of enabling ongoing, secure, and reliable operations across the enterprise. Deloitte’s Cyber Risk Services have been recognized as a leader by a number of independent analyst firms. Kennedy Consulting Research & Advisory, a leading analyst firm, recently named Deloitte a global leader in cyber security consulting. Source: Kennedy Consulting Research & Advisory; Cyber Security Consulting 2013; Kennedy Consulting Research & Advisory estimates © 2013 Kennedy Information, LLC. Reproduced under license. Work you will do. As a Senior Manager/ Specialist Leader in our team, you will work at the intersection of business strategy, risk management, and platform enablement, driving end-to-end GRC transformations for global clients. This is a leadership role where you’ll work closely with senior stakeholders and clients to define GRC vision, build scalable platform solutions, and mentor a high-performing delivery team. The key job responsibilities will be to: Advise clients on enterprise risk and compliance strategies leveraging market leading GRC platforms and capabilities, especially ServiceNow IRM, TPRM, BCM, and SecOps. Lead complex GRC transformations, including current-state assessments, platform roadmap design, future-state operating model definition, and user adoption/ change management. Architect and oversee the delivery of ServiceNow-based GRC implementations aligned to risk frameworks (e.g., ISO 27001, NIST, SOX, GDPR) and/ or client-specific use cases. Drive pre-sales efforts, including RFP responses, solution development, and client presentations. Collaborate across functions (cyber, regulatory, internal audit, cloud risk) to deliver integrated, cross-domain risk solutions. Mentor and grow a team supporting their career development and project success. Contribute to/ Lead global practice development through thought leadership, solution accelerators, and capability building. Maintain client relationships by developing a reputation as an independent professional who delivers exceptional results. Create executable strategies to initiate, grow and sustain profitable relationships with clients. Serve as a subject matter specialist/ architect on ServiceNow GRC for senior business and technology stakeholders. Ensure that the ServiceNow GRC practice of the future has the right skills and training and push towards growing the overall team in the coming years. Required skills: Over ten years of overall experience in risk, compliance, or cybersecurity consulting Proven experience delivering multiple end-to-end ServiceNow GRC implementations Excellent client-facing skills with the ability to influence stakeholders at all levels Experience working in a matrixed, global delivery environment Practice development, and capability/ solution building, eminence building skills Strategic thinking and problem-solving skills Strong project and people management capabilities Ability to translate risk and compliance requirements into scalable solutions Effective communication and executive presence Preferred: ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) ServiceNow Certified Implementation Specialist in one or more GRC modules (Risk & Compliance, VRM, or BCM) Exposure to Archer, MetricStream, or other GRC tools Experience integrating AI/ ML or analytics into risk and compliance programs Prior consulting experience in Big 4 or global system integrator Qualification Bachelor’s degree + MBA (Preferred) CISSP / CISM (or equivalent) Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 308161

Req ID: 327432 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Lead Platform Administrator (SSIS,IIS,biztalk,Informatica,Azure TFS ) Managing all aspects of the platform, including user accounts, permissions, and configurations. Work on patching activities and remediate vulnerabilities. Mentoring and guiding a team of administrators, delegating tasks, and ensuring efficient workflow. Providing technical support to users, resolving issues, and documenting solutions. Handling data migrations, data loading, and data security. Identifying unused or underutilized features, suggesting improvements, and implementing new functionalities. Supporting the platform's integration with other applications and systems. Executing configuration changes, implementing new features, and managing updates. Ensuring the platform meets regulatory and security requirements. Creating and maintaining documentation for platform procedures and training materials. Participating in projects related to platform enhancements and new implementations. Collaboration: Working with cross-functional teams, including development, product, and business units. Keeping current with new platform releases, features, and best practices. Effectively communicating technical information to both technical and non-technical audiences. Deep understanding of the platform being administered (e.g., Azure, ServiceNow, Databricks,SSIS,SSRS,Informatica,Biztalk,Implementing CI\CD pipelines). Good knowledge in developing SSRS reports and SSIS packages Strong leadership, communication, and interpersonal skills. Ability to identify, analyze, and resolve complex technical issues. Experience with data migration, data loading, and data warehousing. Ability to manage and execute changes in a complex environment. Familiarity with project management methodologies and tools. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Summary: The IT Asset Coordinator is responsible for tracking, managing, and maintaining the organization’s IT assets throughout their lifecycle. This role ensures all hardware and software assets are accurately recorded, monitored, and maintained to support efficient IT operations and compliance. Key Responsibilities: Maintain accurate records of IT hardware and software assets using asset management tools. Track asset lifecycle from procurement to disposal (acquisition, deployment, usage, and retirement). Collaborate with IT and procurement teams to manage inventory levels and support asset procurement planning. Monitor software licenses, ensuring compliance with licensing agreements and regulatory requirements. Conduct regular audits of IT assets and update inventory records accordingly. Coordinate with vendors for asset delivery, repairs, and returns. Tag and label new IT equipment and ensure proper deployment to end users. Generate regular reports on asset utilization, depreciation, and inventory status. Assist with IT budget planning and cost analysis by providing asset data and reports. Manage asset-related documentation including warranties, purchase orders, and service agreements. Requirements: Bachelor's degree in Information Technology, Business Administration, or a related field. 2–4 years of experience in IT asset management or a similar role. Strong organizational and data management skills. Proficient in Microsoft Excel and asset management tools (e.g., ServiceNow, Freshservice, Lansweeper). Good understanding of IT hardware, software, and licensing. Attention to detail and ability to work with minimal supervision. Excellent communication and coordination skills. Job Types: Full-time, Permanent Pay: ₹9,902.20 - ₹15,000.00 per month Job Type: Full-time Pay: ₹15,892.15 - ₹25,877.76 per month Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday Work Location: In person Expected Start Date: 07/08/2025

L1 – Support Engineer Experience Level: 2 to 3 years Preferred location: Chennai Job Description: As a L1 Support Engineer, you will be responsible for providing first-level technical support, troubleshooting application issues, and coordinating with L2/L3 teams for resolution when needed. You will also be required to interact with users, gather information about their issues, and provide initial responses based on established procedures. Activities will include adhering to predefined workflows and processes for handling various types of support requests, handle basic system administration tasks, monitor specific transactions or processes to ensure proper functioning, when faced with complex or unresolved issues, escalate them to L2/L3 support teams, ensuring the issue is properly documented and routed, willingness to work in a 24x7 shift environment. Key Responsibilities: Initial Issue Logging and Categorization Answering calls, emails, or chat messages from users. Logging and categorizing incidents or service requests using a ticketing system Analysis and Troubleshooting Performing basic diagnostics and resolving common issues using workarounds Analyse logs and errors, and perform root cause analysis for recurring issues Debug applications, and use tools to diagnose and fix problems Review the logs and provide the solution if it is configuration perspective. Should escalate to L2/L3 team, in case of issue fixes to be done in code level Knowledge Base Utilization Referring to FAQs or knowledge base articles to resolve configuration issues. FAQ/Knowledge base articles to be provided by Application team Providing users with relevant documentation that is already available from Application team Ticket Escalation Escalating complex or unresolved issues to L2/L3 team with detailed notes in the ticket Ensuring proper ticket tagging and documentation for smooth handoff Follow-Up and Closure Participate in or lead incident response for critical issues or outages. Following up with users to confirm resolution. Replicate the production issue in pre-prod and verify the fix before deploying the change to production Closing tickets once resolution is confirmed and user is satisfied System Monitoring Monitoring basic dashboards in application or alerts and reporting issues to L2/L3 team as necessary. Participate in shift rotations (as applicable) and be available for weekend support Technical Skills: Hands-on experience in Java-based applications testing Basic Debugging and Log Analysis Good knowledge of SQL for querying and data validation Familiarity with Linux/Unix commands and basic scripting Exposure to ITIL practices (incident/problem/change management) Experience with ticketing tools (ServiceNow, JIRA, etc.) Familiarity with application monitoring tools (e.g., Grafana, Splunk, AppDynamics) Soft skills: Strong problem-solving and analytical skills. Effective communication and teamwork abilities. Proactive approach to learning and applying new technologies. Working closely with development teams, system administrators, and other stakeholders to ensure smooth application deployments and operations

Job Title: Salesforce QA Analyst (L3) Experience: 4 – 6 Years Location: Ahmedabad Job Description: We are seeking a skilled Salesforce QA Analyst to join our team. The ideal candidate will be focused on Salesforce QA, with expertise in Data Cloud, Commerce Cloud, Service Cloud, Marketing Cloud, and CPQ, each individually. Additionally, experience in ServiceNow testing or functional domain expertise is preferred. Key Responsibilities: Conduct comprehensive testing of Salesforce applications, including Data Cloud, Commerce Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud, and CPQ modules. Collaborate with cross-functional teams to understand business requirements and translate them into effective test strategies. Develop and execute test cases and scenarios to ensure the quality and functionality of Salesforce implementations. Perform system integration testing, regression testing and user acceptance testing (UAT) for Salesforce solutions. Identify and report software quality defects and work closely with developers to resolve them. Stay updated on industry best practices and emerging trends in Salesforce testing methodologies. Maintain test documentation and present test results to the stakeholders. Provide support and guidance to junior QA team members as needed. Requirements: Bachelor's or Master's degree in Computer Engineering or a related field. Understanding of Salesforce Data Cloud workflows and integrations. At least 3 years of project experience in Salesforce testing, with expertise in Data Cloud, Commerce Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud, and/or CPQ modules. Strong familiarity with Agile processes, test management and defect management platforms. Strong analytical and problem-solving skills, with meticulous attention to detail. Excellent communication and interpersonal skills, to collaborate effectively with cross-functional teams. Ability to work independently and manage multiple priorities in a fast-paced environment. Certification in Salesforce or relevant QA certifications is desirable. ServiceNow testing or SAP testing familiarity will be an added advantage. Exposure to API testing or Web automation tools (e.g., Selenium, Provar) is a plus. If you are passionate about Salesforce QA and possess the required skills and experience, we encourage you to apply for this exciting opportunity.

Job Title: ServiceNow SPM Process Consultant Experience: 6–9 years Location: Noida / Bangalore (Hybrid) , Budget : 12 LPA ( Around 1 to 1.2 LPM ) ServiceNow SPM, Strategic Portfolio Management, ITBM, IT Business Management, Demand Management, Project Portfolio Management, PPM, Resource Management, Financial Planning, Contract Management, Vendor Management, ServiceNow Consultant, ServiceNow Business Analyst, ServiceNow Functional Consultant, User Stories, Agile Methodology, Requirement Gathering, Workshop Facilitation, Client Communication, Business Analysis, UAT Support, Stakeholder Management, ServiceNow Platform Job Type: Full-time Pay: ₹100,000.00 - ₹1,200,000.00 per year Schedule: Day shift Work Location: In person

We are seeking an experienced Site Reliability Engineer (SRE) to join our nearshore delivery team for a global leader in the Cruise Line industry . This role is ideal for professionals passionate about automation, performance monitoring, and building resilient systems. You will be responsible for optimizing CI/CD pipelines, integrating observability tools, and ensuring production stability through proactive monitoring and automation. Technical Skill Set Required Must-Have: Azure DevOps (ADO): Pipelines, Repositories, Automation Microsoft Azure Cloud: Environment deployment, Monitoring tools AppDynamics: Observability, Dashboarding, Alerting ServiceNow: Incident, Change, and Problem Management Strong scripting capability in PowerShell, Bash, or Python Understanding of CI/CD pipeline design and integration with monitoring/logging Automated testing integration within deployment flows Experience with analyzing telemetry and log data Ability to build self-healing automation or recovery scripts Good-to-Have: Familiarity with Splunk Hands-on experience with Postman and Swagger for API testing Exposure to automation tools like Selenium, JMeter Microsoft Azure certification (e.g., AZ-104) Background in travel or cruise industry Key Responsibilities Integrate and maintain observability tools such as AppDynamics Design and optimize CI/CD pipelines for .NET applications Create dashboards to monitor build stability and application performance Enable automated testing and validations across deployment stages Analyze logs to identify issues proactively and tune alert rules Implement automated recovery actions (self-healing systems) Support incident and change management processes via ServiceNow Assist in post-release optimization and deployment monitoring Why Join Us? Exciting Domain: Work with a global Cruise Line leader and gain niche industry knowledge Innovation-Focused Environment: Automation, cloud-native tools, and continuous learning Collaborative Team: Join a team of 10 talented engineers and deliver value at scale Career Growth: Expand your expertise in Azure, observability, and reliability engineering Job Types: Full-time, Permanent Pay: ₹100,000.00 - ₹120,000.00 per month Work Location: In person

POSITION INFORMATION Position Title: Software Lead Developer – India Under general direction, the Senior Software Developer develops strategic solutions for new services and functionality. This role designs software and participates in programming, testing and documentation through the entire Software Development Life Cycle (SDLC). Timely and effective communications to the team, organization and outside vendors are regularly disseminated as part of this job function. Primary Responsibilities Technical Leadership & Mentorship: Lead a team of ServiceNow developers, providing technical direction, code reviews, and mentorship to ensure high-quality, performant, and scalable solutions. Foster a collaborative and innovative team environment, promoting knowledge sharing and continuous improvement. ServiceNow Platform Development Design, develop, and implement complex ServiceNow solutions including custom applications, modules, workflows, and UI components using Flow designer, JavaScript, GlideRecord, GlideForm, Jelly, Angular JS, and other relevant ServiceNow APIs and scripting languages. Develop and maintain robust, secure, and high-performing integrations with external systems using various methods (REST, SOAP, MID Server, IntegrationHub). Ensure adherence to ServiceNow best practices, coding standards, and security guidelines. Manage and execute technical tasks for platform upgrades. Platform knowledge on ITSM modules, CMDB, On-call, Virtual agent etc. GRC Module Expertise Lead the implementation, configuration, and customization of ServiceNow GRC (Governance, Risk, and Compliance) solutions. Develop and optimize GRC workflows, policies, controls, and risk assessments. Ensure GRC solutions meet regulatory requirements and internal compliance standards. Provide technical guidance on GRC best practices and module capabilities. Integrations Lead the design and implementation of complex integrations between ServiceNow and various enterprise systems (e.g., HRIS, CRM, monitoring tools, ITSM tools). Define integration strategies, data mapping, and error handling mechanisms. Leverage IntegrationHub Now Assist & AI/ML Integration Explore, evaluate, and implement solutions leveraging ServiceNow Now Assist capabilities to enhance user experience, automate tasks, and improve efficiency. Required Technical Skills & Experience 7+ years of hands-on development experience with ServiceNow, with at least 2 years in a lead or senior technical role. Deep expertise in ServiceNow platform development: Flow designer, JavaScript, GlideRecord, GlideForm, Script Includes, Business Rules, UI Policies, UI Actions, Client Scripts. Service Portal development (Widgets, Pages, Themes, SCSS, AngularJS). ServiceNow APIs (REST, SOAP). Implementation experience with ServiceNow GRC Module: Implementation, configuration, and customization of Risk Management, Policy & Compliance, Audit Management, and Vendor Risk Management. Understanding of GRC frameworks (e.g., NIST, ISO 27001, COBIT). Proven experience with complex integrations: Designing and implementing integrations using REST, SOAP, MID Server, and IntegrationHub. Experience with various authentication methods (OAuth, Basic Auth, certificates). Familiarity with ServiceNow Now Assist and AI/ML capabilities: Understanding of Natural Language Understanding (NLU), Virtual Agent, and AI search functionalities. Experience in leveraging or implementing AI/ML-driven features within ServiceNow. Preferred Certifications ServiceNow Certified Application Developer – Highly desirable . Multiple ServiceNow Certified Implementation Specialist (CIS) certifications (e.g., CIS-ITSM, CIS-GRC, CIS-Discovery, CIS-Service Mapping). Experience with other ServiceNow modules (ITSM, GRC, NowAssist). Education And Experience Bachelor’s degree in Computer Science with additional coursework in management, information processing or a related field. May also possess a combination of education and relevant work experience from which comparable knowledge and abilities can be drawn.

Exp- 10 + Years Immediate joiners only Splunk ITSI Architect Position Overview: The Splunk ITSI Architect will lead the architecture and strategic implementation of Splunk IT Service Intelligence (ITSI) across complex IT environments. This role involves designing scalable, highly available solutions, integrating with various IT systems (Network, Cloud, On-premises Data Centers, and IoT), and optimizing Splunk ITSI's functionality to enhance organizational service management and operational intelligence. Responsibilities: Architect, design, and implement comprehensive Splunk ITSI solutions tailored to complex, multi-layered environments including Network, Cloud, On-premises Data Centers, and IoT. Provide technical leadership and oversee all architectural decisions related to large-scale Splunk ITSI deployments. Collaborate closely with stakeholders, business analysts, and infrastructure teams to define detailed business service monitoring requirements. Develop and maintain Splunk ITSI glass tables, service analyzers, deep dives, and highly customized dashboards. Set standards and best practices for integrating ITSI with multiple complex platforms (e.g., ServiceNow, AWS, Azure, GCP, Kubernetes, IoT devices, and networking equipment). Ensure scalability, performance optimization, reliability, and high availability of Splunk ITSI across diverse infrastructure environments. Mentor junior team members and provide extensive knowledge transfer within teams. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 10+ years of relevant experience, with at least 5 years architecting and deploying Splunk solutions, specifically Splunk ITSI. Splunk ITSI Certified Architect strongly preferred. Proven hands-on experience in deployment, configuration, and architectural design in complex IT environments involving Networks, Cloud platforms (AWS, Azure, GCP), On-premises Data Centers, and IoT ecosystems. Deep technical expertise in Splunk architecture, SPL scripting, data ingestion strategies, KPI and correlation search design, and data management in large-scale deployments. Strong experience with integration frameworks and APIs. Excellent problem-solving, analytical, leadership, and communication skills.

Role Summary We are seeking a seasoned RMG leader to head our Resource Management Group, responsible for driving strategic workforce planning, capacity management, and fulfillment across multiple delivery units. This role demands a strong blend of operational execution and strategic insight, ideally from a similar environment in IT services or project-based consulting firms. The ideal candidate will have 18+ years of experience and a strong command of resource planning, bench management, internal mobility, and exposure to AI-enabled workforce tools. Key Responsibilities Lead the end-to-end Resource Management strategy, including allocation, demand forecasting, workforce planning, and skill-based deployment. Drive optimal utilization, reduce bench, and ensure timely internal fulfillment across business units and geographies. Work closely with Delivery, Talent Acquisition, HR, and Business Unit leaders to align workforce plans with project requirements. Implement robust capacity planning models, forecasting tools, and dashboards to ensure visibility and proactive resourcing decisions. Enable internal mobility through skill mapping, bench rotation strategies, and coordination with Learning & Development for upskilling and reskilling programs. Monitor and improve resource KPIs: utilization rate, bench %, fulfillment cycle time, and billability. Define, refine, and standardize RMG policies and processes to improve efficiency, compliance, and scalability. Partner with Finance and Delivery teams to forecast headcount budgets and workforce costs. Provide leadership to a cross-functional RMG team and build future-ready capabilities within the function. Key Requirements 18+ years of relevant experience in Resource Management, Workforce Planning, or Delivery Enablement, with at least 5–7 years in a leadership role. Proven experience working in mid to large-scale IT services or consulting organizations. Strong understanding of project-based staffing models, delivery frameworks (Agile, T&M, Fixed Bid), and resourcing complexity across global locations. Demonstrated ability to manage large-scale internal resourcing operations, including redeployment, bench control, and strategic fulfillment. Excellent stakeholder management and communication skills, with the ability to influence and collaborate across business and delivery functions. Strong analytical and data interpretation skills; ability to present insights to senior leadership. Preferred Qualifications Experience with AI-enabled RMG/workforce planning tools such as: SAP SuccessFactors, ServiceNow Workforce Optimization, UKG/Kronos, Planview, Saviom, or Mosaic. Exposure to forecasting models, resource heatmaps, and skill demand-supply analytics using AI/ML-based platforms. Familiarity with HRMS/ATS integrations, skill taxonomies, and reporting automation. Hands-on knowledge of dashboards and workforce analytics tools (Power BI, Tableau, etc.). Location Flexibility While the role is based in Bangalore, the candidate must be open to occasional travel based on business needs. Skills: analytical skills,management,dashboards,stakeholder management,capacity planning,workforce analytics tools,data interpretation,forecasting,bench management,demand forecasting,forecasting models,operational execution,workforce planning,leadership,strategic insight,capacity management,skill mapping,resource management,ai-enabled workforce tools

Position Overview In Scope of Position based Promotions (INTERNAL only) Job Title: HCM Business Advisory Senior Analyst Location: Bangalore, India Corporate Title: NCT Role Description This role is for HR Letters Team managing correspondence/letters for India, APAC (Singapore, Hong Kong, Japan, Australia), United Kingdom and United States. This is a high-volume area and letters produced need to be submitted to employees, Government bodies, Immigration departments and regulatory bodies, Background screening agencies without delay. Our team of SME’s will coach and support your development to ensure you excel in this role. Enhance your career prospects through exposure to these advanced tools like Workday, ServiceNow, Adobe Experience Manager (AEM) Oracle PeopleSoft and DocuSign. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Creating HR letters and ensuring that practices are compliant with statutory requirements and guidelines Should have the right attitude towards customer handling Ability to maintain confidentiality and use discretion at all times. Good understanding of HR policies & procedures Functions collaboratively as part of a fast-paced, client oriented team and is an active participant in developing team goal, objectives and systems Work to established standards on SLA & accuracy standards to ensure completion of transactions, escalation to appropriate teams as necessary and follow-ups to close pending issues Queries handled should meet 100% quality Working closely with key Global Stakeholders Ability to prioritize and multi-task Your Skills And Experience Excellent verbal, written communication skills and rapport building skills Attention to detail is a key skill Professionalism and strong work ethic Organized, meticulous & detail oriented Customer Service &Teamwork Skills Previous experience working as HR Generalist Experience in AEM, Oracle People, ServiceNow, Workday is an added advantage How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Description At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 —evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”. In a world where you can be anything, Be Infoblox . Software Engineer II We have an opportunity for a Software Engineer II to join our Universal Asset Insights team in Bengaluru, India. In this role, you will work on Infoblox Universal Asset Insights, which automates the discovery and analysis of both IP-based and non-IP-based assets across public clouds, on-premises networks, IoT/OT devices, and third-party applications. Integrated with Infoblox's critical network services, including DNS, DHCP, and IPAM, it enhances network visibility and IPAM accuracy. You will work closely with Product management & engineering leadership to execute product roadmap & also engineering goals of building scalable, reliable & maintainable software. Be a Contributor — What You’ll Do Design and develop asset discovery and identification mechanisms for IoT, networking, compute, and storage across private and public clouds Create integration mechanisms with controllers and CSPs, such as Palo Alto Prism, Cisco Meraki, Viptela, Juniper Mist, HP Aruba, VMware, Fortinet, AWS, Azure, IBM Cloud, Oracle Cloud, OpenStack, OpenShift, Kubernetes, etc. Develop integration mechanisms for cloud, on-premises and third-party asset providers like ServiceNow, CrowdStrike, etc. Design and build extensible framework that enables low-code/no-code integrations, allowing customers and partners to build new asset sources Develop a model-driven framework to facilitate data collection, ingestion, transformations, persistence, API, and user interface Create reporting and alerting infrastructure using raw and materialized views to generate model-driven and rich user interfaces, as well as rule and ML-based insight generation Provide technical leadership to steer product architecture and software design, ensuring the delivery of a scalable, extensible, and reliable system Collaborate cross-functionally with Product Management and Marketing on roadmap, documentation, and other collateral Work closely with global Engineering teams to achieve product delivery goals Stay up to date on key trends in asset insights, no-code/low-code approaches for remediation, data transformation, ETL, agentic AI, etc. and business requirements to drive new technological approaches and tools Be Prepared — What You Bring 5+ years of experience in software development using Golang/Go, Java, C++, or C, leveraging microservices-based Docker and Kubernetes environments, with 10+ years in building large scale SaaS-based Network Management, ETL, asset management, or similar systems Excellent working knowledge of system architecture and design patterns, as well as message brokers like Kafka and others Solid understanding of relational, time-series, and NoSQL databases Proficient with cloud APIs from AWS, Azure, GCP, OCI, IBM Cloud, and similar platforms Skilled in modeling frameworks like JSON Schema, UML, and YANG Expertise in developing productivity infrastructure using low-code/no-code mechanisms, including model-driven development Extensive experience in building network monitoring, diagnostics, troubleshooting, and automation infrastructure using various interfaces such as SSE, gNMI, gRPC, SNMP, SNMP Trap, REST, RESTCONF, NETCONF, sFlow, and NetFlow In-depth knowledge of networking, including TCP/IP, common protocols, routing, switching, STP, BGP, OSPF, DNS, IPAM, DHCP, LLDP, and DPI, combined with hands-on experience with tools for packet capture and sniffing such as Wireshark and tcpdump Excellent communication and collaboration skills to work effectively with cross-functional teams across different time zones Bachelor’s degree in computer science, computer engineering, or electrical engineering required; master’s degree preferred Be Successful — Your Path First 90 Days: Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work. Six Months: Get a very good understanding of Infoblox Asset Insights Product offering Design and develop some features Contribute to code and design Reviews Identify productivity and extensibility enhancements for integrations/adapters One Year: Develop major features toward extensibility to rapidly onboard integrations Make significant contributions toward architecture and design improvements Make significant improvements toward productivity, quality, and reliability Collaborate closely with Product Management and identify areas for R&D Belong— Your Community Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here. Be Rewarded — Benefits That Help You Grow, Thrive, Belong Comprehensive health coverage, generous PTO, and flexible work options Learning opportunities, career-mobility programs, and leadership workshops Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations Charitable Giving Program supported by Company Match We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications Ready to Be the Difference? Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career in Information Technology will provide you with the opportunity to support our core business functions by deploying processes to enable our IT Service management activities, including Change and Release Management Responsibilities: Understanding and in depth knowledge of IT Service Management industry leading practices (ITIL), and SDLC Methodology; Coordinating and/or playing a key role in ServiceNow product support, implementation, or process ownership; Maintaining continuity of technical knowledge that is significant to the successful operation of a particular business area; Aligning with product support including knowledge sharing and maturation of product support model Possessing experience with business change and community champion programs involving the ServiceNow platform; Maintaining knowledge of product enhancements, vendor road maps, and product user community discussions; Supporting stakeholders and customers through product releases and platform upgrades; Performing data analysis to build actions plans toward IT Service Management adoption aligned to PwC Technology strategy; Maintaining and improving stakeholder communication channels (Sharepoint, distribution groups, etc); Coordinating and collaborating with a diverse global team to achieve outcomes; Coordinating or supporting product updates and changes to the platform; Supporting the creation and maintenance of product roadmaps; Communicating and presenting business and technical information cogently to a wide variety of audiences; Operating with independent authority and good judgment to resolve technical issues that pertain to the business applications under their area of responsibility; Leading teams in a rapidly changing environment including performance management, coaching for development, and resource assignment; and, Mentoring operations or technical team members to increase business acumen including the ability to effectively communicate. Mandatory Skill Sets: Understanding and in depth knowledge of IT Service Management industry leading practices (ITIL), and SDLC Methodology; Preferred Skill Sets: ITIL Foundations v4 or higher certification Agile & Scrum Six Sigma yellow/green belt Data Analytics Azure DevOps Years Of Experience Required: 12+ years and above. Education Qualification: Any UG/PG Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree, Master Degree Degrees/Field Of Study Preferred: Certifications (if blank, certifications not specified) Required Skills ITSM Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Creativity, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Inclusion, Influence, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC) {+ 32 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 20% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Implemented ATFS and setting up test scripts within ServiceNow. Candidates with domain knowledge of procurement are preferred. A Service Now Technology Analyst with experience on testing end-to-end Service Catalog, Incident Management, Knowledge Management, Change Management, Problem Management. Gaining Knowledge on client requirements and preparing estimation of stories to develop ATF scripts. Proficient in designing and executing comprehensive test cases for the ITSM module within the ServiceNow, ensuring thorough coverage of functionalities, adherence to industry best practices, and successful implementation of QA processes. Comprehensive understanding of manual software testing including the creation of test matrix and writing test cases followed by executing the same. Work closely with cross-functional teams to ensure seamless application integration and support. Assist in the planning and execution of application releases. Coordinate with development teams to ensure smooth deployment and rollback procedures. Well, acquainted with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Proficient in Test activities like Test Design, Test Implementation/Execution, Test Closure and reporting at different Test Levels such as Regression Testing, System Integration Testing, UAT Testing. Expertise in effective Defect Logging, Severity, Priority, Tracking, Reporting and Retesting using ServiceNow Defect Management tool to improve communications and reduce delay. Stay up to date with ServiceNow best practices, new features and industry trends. Expertise on ServiceNow environment upgrades. Requirements To be successful in this role, you should meet the following requirements: Should have3+ years of exp in Automation Testing - ServiceNow ATF Testing with Expertise in Functional & Non-Functional Testing. Implemented ATFS and setting up test scripts within ServiceNow. Candidates with domain knowledge of procurement are preferred. A Service Now Technology Analyst with experience on testing end-to-end Service Catalog, Incident Management, Knowledge Management, Change Management, Problem Management. Proficient in Test activities like Test Design, Test Implementation/Execution, Test Closure and reporting at different Test Levels such as Regression Testing, System Integration Testing, UAT Testing. Expertise in effective Defect Logging, Severity, Priority, Tracking, Reporting and Retesting using ServiceNow Defect Management tool to improve communications and reduce delay. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Having knowledge of domains like procurement, TPRM, GRC are preferred. Good in stakeholder management and worked with Various clients across the globe. He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM. Create and implement Business rules, UI Actions, UI Policies, and Client Scripts for various applications in ServiceNow. Develop strategies for identifying issues and gaps for various modules in ITSM and ITOM areas. Experience in creating custom Applications and modules in ServiceNow as per the requirements. Expertise’s on UI builder, Export set’s, Java Scripting, Integration Hub and Service portals. Specialized experience in activities related to Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes. Develop KPIs and provide ITSM performance metrics reports using the ServiceNow Performance Analytics Module. Expertise in the design and development of custom applications in ServiceNow and utilizing its potential in PaaS (Platform-as-a-Service). Stay up to date with ServiceNow best practices, new features and industry trends. Worked on ServiceNow environment upgrades. Requirements To be successful in this role, you should meet the following requirements: He/She has 6+ years of experience on Service Now & BPM tools development. Having knowledge of domains like procurement, TPRM, GRC are preferred. Good in stakeholder management and worked with Various clients across the globe. He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM. Should have minimum completed these certifications: ServiceNow Certified System Administrator and ServiceNow Certification Application Developer. Should have expertise on Environment upgrades. Should have extensive experience on ServiceNow development, integrations and architecture as well as strong understanding of IT service management best practices. Experienced in System activities which include System Upgrades, Configuring Mid Servers Troubleshooting Mid servers, and verifying skipped logs during upgrades. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: ServiceNow Integration experience - REST & SOAP API integrations: Real-time and scheduled data exchange. Integration Hub & Spokes for third-party system connections Scheduled Jobs, Scripted REST APIs, and Outbound REST Message Configuration Service Portal: Custom widgets, catalog forms, and dynamic UI components. Expertise’s on UI builder, Export set’s, Java Scripting, Integration Hub and Service portals. Specialized experience in activities related to Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes, Workflow and flow designer. Having knowledge of domains like procurement, TPRM, GRC are preferred. Good in stakeholder management and worked with Various clients across the globe. He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM. Create and implement Business rules, UI Actions, UI Policies, and Client Scripts for various applications in ServiceNow. Develop strategies for identifying issues and gaps for various modules in ITSM and ITOM areas. Experience in creating custom Applications and modules in ServiceNow as per the requirements. Develop KPIs and provide ITSM performance metrics reports using the ServiceNow Performance Analytics Module. Expertise in the design and development of custom applications in ServiceNow and utilizing its potential in PaaS (Platform-as-a-Service). Stay up to date with ServiceNow best practices, new features and industry trends. Worked on ServiceNow environment upgrades. Requirements To be successful in this role, you should meet the following requirements: He/She has 6+ years of relevant experience on Service Now integrations along with data migrations. ServiceNow Integration experience - REST & SOAP API integrations: Real-time and scheduled data exchange. Integration Hub & Spokes for third-party system connections Scheduled Jobs, Scripted REST APIs, and Outbound REST Message Configuration. Service Portal: Custom widgets, catalog forms, and dynamic UI components. Expertise’s on UI builder, Export set’s, Java Scripting, Integration Hub and Service portals. Specialized experience in activities related to Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes, Workflow and flow designer. Having knowledge of domains like procurement, TPRM, GRC are preferred. Good in stakeholder management and worked with Various clients across the globe. He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM. Should have minimum completed these certifications: ServiceNow Certified System Administrator and ServiceNow Certification Application Developer. Should have expertise on Environment upgrades. Should have extensive experience on ServiceNow development, integrations and architecture as well as strong understanding of IT service management best practices. Experienced in System activities which include System Upgrades, Configuring Mid Servers Troubleshooting Mid servers, and verifying skipped logs during upgrades. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

Job Description (JD) for a VIP Support Engineer Job Title: VIP Support Engineer Experience: 2+ Years Education: Graduation in any stream Job Type: Regular / Full-Time (6 Days) Location: Gurgoan (Haryana) Notice Period: Immediate Joiner or Max 15 Days Job Summary: We are looking for a skilled VIP Support Engineer with 2+ years of experience in End-User Services (EUS), MAC and Desktop Support to deliver exceptional technical support to executive and high-profile users. This position demands excellent customer service, discretion, and the ability to work under pressure in a fast-paced environment. Key Responsibilities: Provide dedicated VIP/End User support (remote and onsite) for high-priority users, ensuring minimal downtime. Manage Level 2 Desktop Support tasks including troubleshooting hardware, software, OS, and network issues. Support MAC and Windows systems including configuration, setup, and troubleshooting. Handle Remote support using tools like TeamViewer, AnyDesk, Remote Desktop, etc. Escalate complex technical issues to relevant teams while maintaining ownership through resolution. Collaborate with IT teams to deliver smooth onboarding/offboarding and ensure compliance with security standards. Maintain detailed documentation of user issues and solutions using ticketing tools like ServiceNow or similar. Ensure timely communication and updates to VIP users throughout the support process. Required Skills: Proven experience in VIP User Support or Executive Support roles. Strong understanding of End-User Services (EUS) and ITIL-based support practices. Experience with MAC OS and Windows OS support at L2 level. Proficiency in troubleshooting desktops, laptops, mobile devices, printers, and conferencing tools. Excellent communication, interpersonal, and problem-solving skills. Experience with remote support tools and ticketing systems. Preferred Qualifications: ITIL Foundation Certification (preferred, not mandatory) Experience working in corporate environments or supporting C-Level executives Familiarity with MDM tools and endpoint security

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: Having knowledge of domains like procurement, TPRM, GRC are preferred. Good in stakeholder management and worked with Various clients across the globe. Lead the team in agile methodology and working experience on all agile ceremonies. Experience managing a POD of developers and testers. Knowledge of various estimation techniques and help with release management along with deployments. He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM. Create and implement Business rules, UI Actions, UI Policies, and Client Scripts for various applications in ServiceNow. Develop strategies for identifying issues and gaps for various modules in ITSM and ITOM areas. Experienced in various phases of Event Management which includes configuring Event Mapping Rules, Event Transform Rules, and Alert Rules. Experienced in customizing Email Notifications, Inbound Email Actions, Reports, and Dashboards. Implemented integrations between ServiceNow and third-party applications using REST and SOAP APIs Experienced in creating homepages and dashboards for stakeholders. Configured multiple Access control lists (ACLs) for tables and views based on access and security requirements. Provided backup to other team members, as needed, for activities such as the CMDB administration system. Experience in creating custom Applications and modules in ServiceNow as per the requirements. Experience on UI builder, Export set’s, Service Portal, Java scripting and integration Hub. Specialized experience in activities related to Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes. Develop KPIs and provide ITSM performance metrics reports using the ServiceNow Performance Analytics Module. Expertise in the design and development of custom applications in ServiceNow and utilizing its potential in PaaS (Platform-as-a-Service). Stay up to date with ServiceNow best practices, new features and industry trends. Worked on ServiceNow environment upgrades. Requirements To be successful in this role, you should meet the following requirements: He/She has 10+ years of experience on Service Now & BPM tools development. Should have minimum completed these certifications: ServiceNow Certified System Administrator and ServiceNow Certification Application Developer. Should have expertise on Environment upgrades. Experience managing a POD of developers and testers. Knowledge of various estimation techniques and help with release management along with deployments. Should have extensive experience on ServiceNow development, integrations and architecture as well as strong understanding of IT service management best practices. Experienced in System activities which include System Upgrades, Configuring Mid Servers Troubleshooting Mid servers, and verifying skipped logs during upgrades. Develop Java-based components and modules to integrate with ServiceNow, leveraging Java libraries and frameworks to enhance functionality and performance. Experienced in various phases of Event Management which includes configuring Event Mapping Rules, Event Transform Rules, and Alert Rules. Experienced in customizing Email Notifications, Inbound Email Actions, Reports, and Dashboards. Implemented integrations between ServiceNow and third-party applications using REST and SOAP APIs Experienced in creating homepages and dashboards for stakeholders. Configured multiple Access control lists (ACLs) for tables and views based on access and security requirements. Provided backup to other team members, as needed, for activities such as the CMDB administration system. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Having knowledge of domains like procurement, TPRM, GRC are preferred. Good in stakeholder management and worked with Various clients across the globe. He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM. Create and implement Business rules, UI Actions, UI Policies, and Client Scripts for various applications in ServiceNow. Develop strategies for identifying issues and gaps for various modules in ITSM and ITOM areas. Experience in creating custom Applications and modules in ServiceNow as per the requirements. Expertise’s on UI builder, Export set’s, Java Scripting, Integration Hub and Service portals. Specialized experience in activities related to Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes. Develop KPIs and provide ITSM performance metrics reports using the ServiceNow Performance Analytics Module. Expertise in the design and development of custom applications in ServiceNow and utilizing its potential in PaaS (Platform-as-a-Service). Stay up to date with ServiceNow best practices, new features and industry trends. Worked on ServiceNow environment upgrades. Requirements To be successful in this role, you should meet the following requirements: He/She has 6+ years of experience on Service Now & BPM tools development. Having knowledge of domains like procurement, TPRM, GRC are preferred. Good in stakeholder management and worked with Various clients across the globe. He/She has experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM. Should have minimum completed these certifications: ServiceNow Certified System Administrator and ServiceNow Certification Application Developer. Should have expertise on Environment upgrades. Should have extensive experience on ServiceNow development, integrations and architecture as well as strong understanding of IT service management best practices. Experienced in System activities which include System Upgrades, Configuring Mid Servers Troubleshooting Mid servers, and verifying skipped logs during upgrades. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Implemented ATFS and setting up test scripts within ServiceNow. Candidates with domain knowledge of procurement are preferred. A Service Now Technology Analyst with experience on testing end-to-end Service Catalog, Incident Management, Knowledge Management, Change Management, Problem Management. Gaining Knowledge on client requirements and preparing estimation of stories to develop ATF scripts. Proficient in designing and executing comprehensive test cases for the ITSM module within the ServiceNow, ensuring thorough coverage of functionalities, adherence to industry best practices, and successful implementation of QA processes. Comprehensive understanding of manual software testing including the creation of test matrix and writing test cases followed by executing the same. Work closely with cross-functional teams to ensure seamless application integration and support. Assist in the planning and execution of application releases. Coordinate with development teams to ensure smooth deployment and rollback procedures. Well, acquainted with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Proficient in Test activities like Test Design, Test Implementation/Execution, Test Closure and reporting at different Test Levels such as Regression Testing, System Integration Testing, UAT Testing. Expertise in effective Defect Logging, Severity, Priority, Tracking, Reporting and Retesting using ServiceNow Defect Management tool to improve communications and reduce delay. Stay up to date with ServiceNow best practices, new features and industry trends. Expertise on ServiceNow environment upgrades. Requirements To be successful in this role, you should meet the following requirements: Should have3+ years of exp in Automation Testing - ServiceNow ATF Testing with Expertise in Functional & Non-Functional Testing. Implemented ATFS and setting up test scripts within ServiceNow. Candidates with domain knowledge of procurement are preferred. A Service Now Technology Analyst with experience on testing end-to-end Service Catalog, Incident Management, Knowledge Management, Change Management, Problem Management. Proficient in Test activities like Test Design, Test Implementation/Execution, Test Closure and reporting at different Test Levels such as Regression Testing, System Integration Testing, UAT Testing. Expertise in effective Defect Logging, Severity, Priority, Tracking, Reporting and Retesting using ServiceNow Defect Management tool to improve communications and reduce delay. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

Vice President - Technology Risk Management II - Chief of Operations (COPS) Officer At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Vice President - Technology Risk Management II to join our Technology Risk Management (2LOD) team. This role is located in Pune, MH Hybrid. In this role, you’ll make an impact in the following ways: Drive consistent, robust, and repeatable independent technology & cybersecurity risk and control management processes with developed centralized process documentation, templates, tooling, dashboarding, reporting and related work products Enable high-quality and consistent delivery of key independent 2LOD risk and control management activities across the broader Technology Risk Management organization to support key stakeholder deliverable work products including risk committee reporting, audit trail submissions, regulatory engagement responses, and 1LOD and Internal Audit reporting transparency Implement appropriate checks and change management capabilities to ensure broader TRM teams are challenged to produce high-quality, risk-based analysis, challenges, issues, and work products to stand-up to audit and regulatory requirements Interface collaboratively with other TRM teams including Reporting, Frameworks, Process, Automation/AI, and Functional SME teams, to ensure process efficiencies are implemented and enhanced over time To be successful in this role, we’re seeking the following: Bachelor’s degree or the equivalent combination of education and experience is required 7+ years of experience required experience with technology or financial services industry is required Sound understanding of Industry wide Technology Controls, Issue Management and Risk Management Framework Expert attention to detail, organizational and executive communication skills and experience are required Relevant professional certifications are a plus (CRISC, CISA, ITIL, ISO27001, COBIT) Technical experience with SharePoint, Tableau, PowerBI, ServiceNow is a plus Consulting and engagement with senior leadership experience is a plus At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

What You’ll Do Senior Analyst - Marketing Automation position supports multiple MarTech platforms across EATON. This role understands how Marketing Automation platforms works, entire web development along with strategic and enterprise level oriented thinking. This role is responsible for designing, building and implementing technical solutions that meet business- needs and align with a company's strategic objectives. Key role in: Analyzing requirements & translate into technical solutions Implement and manage web tracking solutions using tools like Google Tag Manager, Adobe Analytics, or similar. Stong knowledge of HTML, CSS and Javascript/JQuery. Deep understanding of web technologies Ensure seamless integrtion of systems and software Strong knowledge of APIs, databases and security frameworks Leverage Salesforce Customer Data Platforms (CDPs) to unify customer profiles and enable personalized marketing Deep understanding of integrating marketing automation platforms to 3rd party systems Ensure all marketing activities comply with global data privacy regulations (e.g., GDPR, CCPA) Use ServiceNow for managing IT service requests, incident tracking, and change management related to marketing systems. Work in Agile teams, participating in sprint planning, retrospectives, and daily stand-ups. Excellent communication and problem solving skills Ability to work with technical and non-technical stakeholders. Develop web page solutions. Design, build and test templates using HTML/CSS to ensure compatibility across devices and various clients (outlook, gmail). Provide actionable insights ti improve future campaigns. Assess business requirements and translate them into technical solutions. Design and document system architectures, including data flow, integrations, and application frameworks. Evaluate and select appropriate technology stacks and platforms. Collaborate with development teams to ensure solutions are properly implemented. Understand and utilize API (REST/BULK) to integrate with third part tools and platforms. Provide guidance on best practices, architecture standards, and technology strategies. Oversee the integration of new systems and applications with existing infrastructure. Ensure solutions are scalable, secure, and aligned with enterprise architecture principles. Qualifications Bachelors Degree 5-8 years’ experience Skills Possess an excellent understanding of marketing automation platforms and current technologies Good communication skills- both written and verbal.

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills & Competencies: Must have: Bachelor’s degree in Computer Science, Information Technology, or a related field. Must have: 3–6 years of relevant experience, including working in 24x7 operations and incident management. Must have: Familiarity with cloud platforms such as AWS, Azure, or GCP. Must have: Strong understanding of DevOps principles and practices. Must have: ITIL V3 certification/training with a solid understanding of the Incident Management process. Good to have: Certifications in relevant areas, such as Azure, AWS, or ITIL. Good to have: Hands-on experience with tools such as BigFix (OS patching), Qualys (vulnerability scanning), and ticketing systems (e.g., ServiceNow, BMC Remedy). Good to have: Experience in ITSM, ESM, Service Desk, Data Center Operations, or Disaster Recovery. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Responsibilities: Global Support Operations (24x7): Serve as the first point of contact for incoming support requests and incidents via phone, email, or web submission. Provide exceptional customer service and document all work requests in ServiceNow. Perform routine health checks, preventive maintenance tasks, and User Access Management (via AD Security Groups). Monitor, troubleshoot, and restore application access issues. Incident Management: Acknowledge, categorize, assign, and resolve tickets per SLA guidelines. Monitor cloud-based applications and provide first-level support for PaaS/SaaS environments. Manage major incidents by coordinating cross-functional teams and raising alarms for Sev 1 and Sev 2 incidents. Implement lessons learned to improve processes and participate in Change and Problem Management workflows. OS Patch Management: Identify, build, test, and deploy OS patching baselines for production environments. Collaborate with application and business owners to schedule patch deployments and remediate vulnerabilities. Conduct vulnerability scans using IP-based tools and create reports for service delivery reviews. About The Team SRE is looking for a skilled and dedicated Associate DevOps Engineer to join our team. The successful candidate will play an integral role in maintaining and enhancing the operational efficiency of our cloud infrastructure. Key responsibilities include Operations Management, Incident Management, Cloud Server Patching, and active participation in DevOps practices. This role requires 24x7 support, including rotational shifts. Weekend and public holiday coverage may also be necessary to meet business requirements. We are seeking a motivated individual with a proactive approach to problem-solving and a commitment to delivering excellence in a dynamic environment. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.

The Senior Director of Cloud Operations is responsible for the operational integrity, performance, and reliability of enterprise cloud environments. This role leads a global, data-driven operations team with a strong emphasis on incident management, service continuity, and continuous improvement. This role reports directly to the Vice President of Cloud. What your impact will look like here: Cloud Infrastructure Operations Oversee the daily operations of cloud platforms (AWS, Azure, GCP), ensuring high availability and performance across global regions. Lead the development and execution of operational runbooks, SOPs, and escalation paths. Incident Management & Response Own the end-to-end incident management lifecycle: detection, triage, escalation, resolution, and post-incident review. Lead a global incident response team with 24/7 coverage, ensuring seamless handoffs across time zones. Implement real-time monitoring, alerting, and automated remediation to reduce MTTD and MTTR. Use data analytics to identify incident trends, recurring issues, and systemic risks. Conduct blameless postmortems and ensure corrective actions are prioritized and tracked to closure. Data-Driven Operational Leadership Build and lead a global team of cloud engineers, SREs, and operations analysts using a metrics-first approach. Define and track operational KPIs (e.g., uptime, incident frequency, resolution time, change success rate) to drive accountability and performance. Leverage dashboards and analytics platforms (e.g., Datadog, Grafana, Splunk, ServiceNow) to provide real-time visibility into system health and team performance. Use data to inform staffing models, on-call rotations, and workload balancing across regions. Foster a culture of continuous improvement through data-backed retrospectives and operational reviews. Operational Governance Define and enforce SLAs, SLOs, and operational KPIs. Ensure compliance with security, regulatory, and audit requirements. Manage change control, configuration management, and release processes to minimize operational risk. Cost & Vendor Management Monitor and optimize cloud spend through cost governance and usage analysis. Manage vendor relationships, contracts, and service-level agreements. Collaboration & Communication Partner with engineering, security, and business teams to align operations with product and service goals. Provide regular reporting and updates to executive leadership on operational health, risks, and incident trends. Education Bachelor’s or master’s degree in computer science, Information Systems, or related field. Experience 10+ years in IT operations, with 5+ years in cloud infrastructure and operations leadership. Proven experience leading global teams and managing high-severity incidents in large-scale environments. Skills Deep expertise in cloud operations, incident response, and service reliability. Strong knowledge of ITIL, SRE, and DevOps practices. Proficiency in operational analytics and observability tools. Excellent leadership, communication, and cross-functional collaboration skills. Strong presentation skills, including experience presenting to large global audiences. Certifications (Preferred) AWS Certified DevOps Engineer – Professional Azure Administrator Associate ITIL Foundation or Practitioner The Team We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include – - Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs. - Embracing diversity & fostering a culture of ideation, collaboration & meritocracy - We bring in special guests from time to time to discuss issues that impact our employee population The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Process - Assessment – Take a quick assessment. - Phone screen – Speak to one of our talented recruiters to ensure this could be a fit. - Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more. - Reference checks – Provide 2 references so we can hear about your awesomeness. - Verbal offer – Let’s talk numbers, benefits, culture and answer any questions. - Written offer – Sign a formal letter and get excited because we sure are! Benefits at Granicus India Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes – - Hospitalization Insurance Policy covering employees and their family members including parents - All employees are covered under Personal Accident Insurance & Term Life Insurance policy - All employees can avail annual health check facility - Eligible for reimbursement of telephone and internet expenses - Wellness Allowance to avail health club memberships and/or access to physical fitness centres - Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter - Memberships for ‘meditation and mindfulness apps including on-demand mental health support 24/7 - Access to learning management system Say., LinkedIn Learning Premium account membership & many more - Access to Rewards & recognition portal and quarterly recognition program Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

The developer will be responsible for day-to-day tasks related to back-end web development, software development, programming, and object-oriented programming. Qualifications a. Develop and implement solutions for ServiceNow and should have strong experience into Javascript. b. Move configuration and development changes from Dev to Test to Prod using SN update sets. c. Develop small standalone SN tools and dashboards to support ITSM and Project Management workflows. d. Create and configure workflows based on the business requirements and best practices. e. Perform integration between ServiceNow and other customer business systems. create/ Manage all SN objects like Tables, Business rules, Client Scripts, UI Actions, UI Policies, Script Includes, UI pages, UI macros, etc. g. Has experience in the development and delivery of training for end-users. h. Has experience in deploying and validating ServiceNow patches/updates and new versions of the platform.