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ServiceNow Solution Architect / ServiceNow Presales Lead / ServiceNow Steady Rabbit

7.0 - 10.0 years

0 Lacs

ghaziabad

Remote

ServiceNow Solution Architect / Presales Lead Core Responsibilities Presales / Client Discovery Lead discovery with US stakeholders (CIO/VP IT/IT Ops/Service Delivery). Identify triggers: over-customisation, upgrade blockers, performance issues, messy CMDB, broken workflows, fragile integrations. Convert problems into a phased roadmap: Health Check (24 weeks) Modernisation/Upgrade plan AMS Create proposal/SOW : scope, milestones, assumptions, out-of-scope, risk register, timeline, staffing plan. Architecture & Delivery Governance Define target design patterns: clean scripting, minimal custom, upgrade-safe changes. Create modernization approach: rationalize business rules, flows, portal/works...

Posted 3 days ago

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