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Service Support

Service Support

SAEV PRIVATE LIMITED

0 years

1 - 2 Lacs

Delhi, Delhi

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

English Microsoft Office 12th Pass In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Make outbound calls to customers to collect feedback regarding services or interactions.
Record and summarize customer feedback in a clear, organized manner.
Escalate unresolved issues or negative feedback to the relevant teams for prompt resolution.
Maintain and update customer call records and feedback reports in Excel or other data tracking systems.
Coordinate with internal teams (e.g., service, sales, support) to follow up on customer concerns or improvement suggestions.
Prepare daily/weekly reports on feedback trends and share insights with the team.
Meet call and reporting targets as assigned by the supervisor.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

Expected Start Date: 26/08/2025

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