Service Sales Manager

The VTS Service Sales Manager's mission is to supervise spare parts sales activities for the Customer Center of South Asia (India & Middle East).

He/she develops and implements an effective and successful spare parts sales strategy, leads and coaches the after-sales sales team to achieve sales targets and increase customer satisfaction.

He enhances the reputation and brand image of divisions and companies by constantly striving to implement the company's core values of commitment, interaction and innovation.

• Implement a strategic sales and pricing plan as well as measures for the launch and development of service products in the region.

• Define and continuously optimize service sales coverage and geographic distribution of the sales force (territory management), and develop the sales process to increase effectiveness and efficiency.
• Responsible for the management and coaching of the service sales teams, ensuring that the teams respect the Atlas Copco talent framework. (ensure customer success, improve company results, lead self, focus on team success, commit to sustainable growth).

• Proactively encourages the achievement of sales targets while ensuring that the customer experience is of the highest quality. Recruit and build highly motivated teams, develop them and implement succession plans.

• Responsible for the organization and implementation of all after-sales sales team activities (visits, opportunities and quotations).

• Promote service products with a focus on increasing market share (1:1 ratio), but also on increasing customer market share (climbing the service ladder) in collaboration with the marketing team.

• Maintain good relationships with key customers, distributors and other indirect sales channels.

• Provide monthly reports on service sales performance and maintain up-to-date contact with customers and installed base.

• Work in partnership with the equipment sales team and the service operations team to improve productivity by offering a global solution to the customer.

• Support the team with consistent coaching, identify development and training needs, and work with the training team to develop individual action plans.

• Set individual and team objectives; proactively assess and manage performance against expectations.

• Manage and motivate the team to drive business.

Degree and experience Level:

• Degree in Engineering/Science/Business
• At least 10 years' experience in the industrial and/or scientific vacuum industry
• Very good knowledge of the South Asia industrial and/or scientific vacuum fabric

People skills :

• • Create a positive and harmonious working environment, foster cooperation within the team and between managers.
• • Ability to listen, especially to customers, to analyze and summarize.
• • Confidence when interacting with end customers.
    

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Nandini Shetty, nandini.shetty@atlascopco.com