1694 Service Quality Jobs - Page 25

We are looking for a seasoned consumer-internet business professional to join our category team. The role is essential for the strategic growth and success of specific categories on our platform, ensuring a robust supply of high-quality professionals and a seamless experience for our customers.The ideal candidate will have a strong background in new seller onboarding, account management, negotiation skills and proven track record in the Indian ecommerce landscape Key Responsibilities: New Category Launch & Growth: Develop and execute comprehensive strategies for launch of new categories, including market analysis, competitive benchmarking, and identifying growth opportunities. Seller Onboard...

We are looking for a highly skilled and experienced Operations Analyst to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-5 years of experience in the BFSI industry, with a strong background in branch compliance and service quality. Roles and Responsibility Monitor and analyze operational data to identify trends and areas for improvement. Develop and implement process improvements to enhance service quality and efficiency. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Conduct risk assessments and develop mitigation strategies. Analyze customer feedback and implement changes to improve overall customer satisfaction. Ide...

ROLEPURPOSE & OBJECTIVE Thisrole is responsible for driving the entire business targets forliabilities assigned to the branch; Manage exceptional customerservice, proactive sales environment and efficient branchoperations, while adhering to regulations / compliancerequirements; Focus on retaining existing customers, increasingthe customer base and cross-selling Ujjivans products andservices; Oversee branch operations, cash management and servicequality; work closely with product and marketing teams to drivecampaigns at their branches. Theincumbent monitors daily performance of branch staff and managesa team of 5 to 7 employees. Thisrole is applicable only to Gold & Silver Branches. FINANCIAL...

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

":" Inspiria Knowledge Campus is seeking a dynamic and highly motivated Faculty Aviation Hospitality Services & Management Professional to join our team. This role requires a blend of hospitality expertise, aviation industry knowledge, and strong management skills. Responsibilities: Service Delivery & Class Management: Ensure the delivery of exceptional subject matter, adhering to industry standards and company policies. Implement and monitor service quality standards and procedures. Coordinate with various departments (e.g., flight operations, catering, security) to ensure seamless quality. Manage staff schedules, training, and performance evaluations. Maintain a thorough understanding of a...

Skills Required: Communication skills, soft skills Additional Skills Required: - Experience Required : 03 - 04 YRS Position Reports To: Head Of Department Job Purpose: Data Entry Operator is to capture the required data from the forms and enter it on to the system to enable analysis and provide for meetings and track any non-compliances as issues by audit. Major Accountabilities: Collection of feedback forms from all the in-patients & out-patients units spread across all the towers at HCG Specialty Centre Re-filling the suggestion boxes with appropriate type and required quantity of blank feedback forms Entering the data in the excel sheet daily. Data would include ratings given by the patie...

Position description: This role is responsible for driving theentire business targets for liabilities assigned to the branch; Manage exceptionalcustomer service, proactive sales environment and efficient branch operations, while adhering to regulations/compliance requirements; Focus on retainingexisting customers, increasing the customer base and cross-selling Ujjivansproducts and services; Oversee branch operations, cash management and servicequality; work closely with product and marketing teams to drive campaigns attheir branches. This role monitors daily performance of branchstaff and manages a team of 10 to 15 employees. This role manages leadership reporting ofBOO/BOSM & BSM. In certai...

Position description: This role isresponsible for driving the entire business targets for liabilities assigned tothe branch; Manage exceptional customer service, proactive sales environmentand efficient branch operations, while adhering to regulations/compliancerequirements; Focus on retainingexisting customers, increasing the customer base and cross-selling Ujjivansproducts and services; Oversee branchoperations, cash management and service quality; work closely with product andmarketing teams to drive campaigns at their branches. Theincumbent monitors daily performance of branch staff and manages a team of 5 to7 employees. This roleis applicable only to Gold & Silver Branches. Primary Resp...

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on track, and utilizing global delivery capabilities to enhance service quality. You will engage with...

Greetings from Pressana Kia Premium Car Dealership Showroom We are currently recruiting CRM - Customer Relationship Manager (Service) for our company Attractive Salary in Industry with added monetary benefits like Monthly Incentives, Abroad performance trips, Employee welfare activities and oher benefits like ESI, PF, insurance etc. Must be able to handle good volumes with zero customer complaints. Experienced candidates (above 5yrs) from automobile industry (2 wheeler & 4 wheeler) FMCG Showrooms, Retail Outlets showrooms can apply (Premium Car service centre is prefarable) Must be able to handle the customer process on complaints as per company norms. Good Knowledge in end to end service pr...

To underwrite mortgage business and manage the portfolio in assigned branch/location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of r...

We are seeking a proactive and empathetic Manager, Wellbeing Programs to lead the development, implementation, and evaluation of initiatives that promote the health, wellbeing, and resilience of our employees. This role plays a key part in fostering a culture of wellness, prevention, and support across the organization. This role will work cross-functionally to design and manage programs that support physical, mental, emotional, and financial wellbeing aligned with our values and business goals. The ideal candidate is passionate about employee wellbeing and supporting programs that enhance the overall employee experience. Roles & Responsibilities: Program Design & Implementation: Develop and...

Job Description: Job Title: Business Clients Area Advisor, AS Location: Mumbai, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for yo...

Job Description: Job Title: Business Clients Area Advisor, AS Location: Bangalore, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members ...

Job Description: Job Title: Business Banking Advisor - Branch Banking Location: Noida, India Role Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the existing trade account portfolio. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Spon...

Job_Description":" Location: Mumbai Head Office Department: Business Operations Reports To: CEO Team: Cluster Managers, Center Managers, Field SalesTeam Experience Required: 10+ Years(Education/Service/Retail Sector Preferred) Job Summary: The Head of Sales & Operations Mumbai will beresponsible for driving revenue growth, increasing student admissions, managingP&L, and ensuring seamless operations across all Kidzonia centers in theMumbai region . This role entails strategic leadership, operationalexecution, and sales management through a team of Cluster Managers, CenterManagers, and Field Sales Executives . The ideal candidate will combinebusiness acumen, people leadership, and a deep under...

Careers at AssessPrep | Join Our Mission to Transform Education Head, Customer Support About AssessPrep At AssessPrep, were not just building software were building the future of learning. Our mission is to empower K-12 schools worldwide with cutting-edge technology to make assessments more meaningful and improve learning outcomes. AssessPrep is an all-in-one assessment platform that enables schools to create, deliver, and grade assessments digitally, saving teachers valuable time and allowing them to focus on what matters most: their students. AssessPrep in Numbers: Trusted by 600+ international schools in 75+ countries Empowering 20,000+ teachers and 200,000+ students Facilitating over 1M ...

Possess a strong understanding of the US Talent Acquisition domain, with a focus on quality assurance and process compliance. Conduct audits on Transactions/Calls managed across various HR ERPs to ensure accuracy, consistency, and adherence to standards. Implement self-auditing practices to maintain high-quality outputs and identify improvement areas proactively. Monitor and ensure compliance with defined SLAs, and accuracy benchmarks. Familiarity with Vonage, UltiPro, Kronos or similar HR systems is preferred for auditing processes. Review and address call queries, providing resolutions with a focus on accuracy and timeliness. Exhibit strong written and verbal communication skills, with the...

Job_Description":" The overall development, performance and maintenance of the centreactivities to obtain the maximum efficiency, quality, service and profitability for the organisation. Main Tasks/duties and responsibilities Responsibility to staff and direct the team to manage the centre ensuring high quality business activities with maximum quality, service and profitability for the organisation. ensuring that the team understands that the centreprofits and achievements are reflected in all its operations and activitiesincluding relationships and risk management meet your targets and those of the team as a whole the smooth running of the team contribute to training and development of the ...

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES OE shall be owner of his / her service area in terms of all ope...

Job Description The role Apprenticeship Summary Support the Business development teams and Management teams in driving the Firms strategic objectives, commercial standards and pricing governance, through data analysis and business intelligence on business performance and operational data sets. Analyse current and historical data to bring out insights & provide actionable recommendations by applying qualitative reasoning on the quantitative output. Design innovative and analytical management reporting tools/template for insights and detailed analysis with quick turnarounds. Key Responsibilities: Commercial Analysis Support for the core analytical process from assisting on implementation, and ...

Led by Rodolphe Saad , the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mo...

We are looking for dynamic IT Analysts to join our internal technical support team- In this role, you will provide Level 1 technical support to internal users via phone and ticketing systems, resolving issues efficiently while delivering a high standard of customer service- Key Responsibilities: Serve as the first point of contact for internal IT support via calls and tickets- Troubleshoot and resolve procedural, process, and technical issues- Document and track all support interactions using service desk tools- Take complete ownership of issues until successful resolution or escalation- Ensure adherence to SLAs and provide timely updates to users- Collaborate effectively with peers and othe...

At ServiceNow, we make work better for everyone including our own employees- We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees- Win as a Team is part of our culture, and we aspire to wow our customers- We stay hungry and humble and focus on creating belonging- Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change- With our vision and dedication for a better future already underway- Join us on this journey! In addition to a competitive salary, sup...