3018 Service Quality Jobs - Page 25

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control We require your basic details to proceed with the application. This information helps us evaluate your application.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

Dealer Manpower availability, training plan for dealership, %age trained, %age certified Adherance to M&M CI norms Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/1000, escalations, customer engagement programs etc - Speed & quality of concern closure ( Escalated concerns/ PSFs) Workshop Processes & Mgmt Systems - Ensure process parameters in place at workshops, adhering to Business Development Process, DMS, QLIKVIEW, Shop Floor Process, defining Dealer Role Holder Responsibility, Review & Recognition Dealership Profitability - Ensure target achievement by adhering to to yearly Business Plan, Customer Retention, Qwik & Mech c Channel reach & Manpower ...

Shreenathji Rasayan Pvt. Ltd. is looking for QC Manager to join our dynamic team and embark on a rewarding career journey A QC Manager is responsible for managing the quality control process within a company or organization They oversee the quality assurance procedures for products, services, and processes to ensure they meet the required standards and specifications The QC Manager must be skilled in analyzing data, identifying trends, and implementing corrective actions to improve quality control Develop, implement, and maintain quality control policies and procedures Establish quality control metrics and benchmarks to monitor product and service quality Develop and oversee quality control ...

As a CEC Relationship Manager - VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel. This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions.You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer. The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently. Graduation Handle outbound calls for Wealth and Priv...

Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com . About the Team The HR Operations team is responsible for deliver...

Key Responsibilities Lead and manage the payroll team, providing guidance, coaching, and performance oversight. Oversee end-to-end payroll processing for multiple countries, ensuring accuracy, timeliness, and compliance with statutory requirements. Develop and implement payroll policies, controls, and best practices to mitigate risk and ensure data integrity. Partner with HR, Finance, and Legal teams to ensure accurate employee data, benefits integration, and financial reporting. Manage relationships with payroll vendors, ensuring service quality and cost-effectiveness. Drive process improvements and automation initiatives to enhance efficiency and reduce errors. Monitor and report on payrol...

We are MG Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the MG group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to ba...

As a CEC Relationship Manager - VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel. This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions. You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer. The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently. Graduation Handle outbound calls for Wealth and Pri...

To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes - NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Secu...

GAQ127R62 Join Databricks dynamic and expanding Global Payroll Team , part of the Financial Organization. As a Payroll Analyst , you ll play a vital role in delivering a best-in-class payroll experience to employees across the globe. We are in an exciting phase of transformation, implementing key projects to scale our operations and enhance service quality. As a Payroll Analyst, you will ensure accurate and timely payroll processing for multiple countries within the EMEA and APAC regions . You ll work closely with external payroll vendors and internal teams to maintain compliance, improve processes, and support payroll operations across our growing organization. Key Responsibilities Provide ...

Overview: The Index Service Delivery Team Member is a specialized role within the organization, focused on the delivery of business-critical data, content, and associated technology services that align closely with our financial index products and client needs. Leveraging their ITIL and Technical knowledge, the team member is responsible for ensuring the seamless function of business service workflows with technology platforms, enhancing the overall customer experience, and ensuring regulatory compliance. This includes active monitoring, incident management, and ensuring that user requests are addressed promptly and effectively. The successful candidate will be the first point of contact for...

To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers Manage floor operations in an efficient and professional manner to ensure quality service to the customers Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team Motivate & train his team to drive sales & customer delight Job Context & Major Challenges: A Department Manager ...

Elite Matrimony is a premium matchmaking service to help industrialists, entrepreneurs, celebrities and highly successful professionals find the right match for themselves or their loved ones. This service caters to the who s who of the society who chooses to seek a Relationship Manager s help in finding a suitable match. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mate. Role Overview The Relationship Manager/ Senior Relationship Manager - Sales is responsible for pitching Elite packages and services to prospective HNI customers and helping them find an appropriate alliance. Key Responsibilities Fixing appointments, directly meeting p...

Leading a team of 10 20 Relationship Managers Handling the escalations of the team Training the new joiners Maintaining the tracker Coordinating with State Head for client servicing standards Work closely with RM s and maintain good rapport and help them with suitable profiles. Monitor and regularize the performance of Relationship Managers Help the Relationship Managers build a strong rapport with the clients Get in touch with clients every now and then and ensure that their requirements are being addressed and also to learn the changing mindset of the clients Deliver quality service to paid members counted amongst the cream of the society, help Relationship Managers to make Success Stories...

RO:RL - Operation Customer Service Team - Retail-Activity Champion INTERNAL USAGE No of Vacancies 1 Reports to Is a Team leader? No Team Size 4-5 Grade M/SM/AVP Business Retail Operations Department Operations Sub - Department Customer Service Location Virtual-Mumbai About Central Customer Service Team Axis Bank s Central Customer Service Team: Central customer service team plays a pivotal role driving Customer centricity for all service touchpoints for Retail Asset loans The team analyses key performance indicators & then strategizing to deliver excellent customer experience throughout the loan servicing journey The team is also responsible for tracking and reporting on customer service met...

Job Description The Sky Phygital Relationship Manager will be responsible for managing and enhancing customer relationships within the assigned Pincode book along with Pincode Meeting assigned by SKY RM(Virtual RM) . This role involves a comprehensive approach to customer engagement, including meeting, video calling, and telecalling customers. The primary objective is to cross-sell a range of asset and liability products, as well as third-party investment offerings, to deepen existing relationships and acquire new customers with value based relationshi As a Relationship Officer - Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within ...

Job Description The Sky Phygital Relationship Manager will be responsible for managing and enhancing customer relationships within the assigned Pincode book along with Pincode Meeting assigned by SKY RM(Virtual RM) . This role involves a comprehensive approach to customer engagement, including meeting, video calling, and telecalling customers. The primary objective is to cross-sell a range of asset and liability products, as well as third-party investment offerings, to deepen existing relationships and acquire new customers with value based relationship. Qualifications Bachelors or Masters degree in any field with a minimum of 1 year of experience in banking or finance. Strong communication ...

Responsibilities & Key Deliverables Customer Centric Role Quality Product installation Tractor Service within Timeline & Quality . Resolving Customer grievances ( Workshop , Toll free, Social Media & Legal cases) Product complaints resolution with feedback to Plant HO. thru Field Technical reports. Ensure Retention of Customers - Under warranty as well as Post warranty. Conducting field service activities for customers. Ensure CSI amongst top in the industry. Warranty control, audit & dispute handling. Reduce vehicle down time & improve work quality. Managerial Role Ensure Dealership is Profitable & Sustainable Meet Organisational service Business targets like Spares , Lubes, accessories etc...

JOB DESCRIPTION Job Code Band: 2 Level(s): Designation Title Team Leader Role Reporting to Manager / Sr. Manager / AGM About Us matrimony.com Ltd is one of India s largest consumer internet companies and the most trusted matrimony brand in the world with a strength of over 3500 associates in India and abroad. We are Indias first consumer Internet Company to get listed with market capitalization of more than Rs.2000 Crores. matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 130+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony i...