3018 Service Quality Jobs - Page 24

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes Handle personalized service requests from customers across segmentsGenerate and deliver timely business MIS reportsEnsure strict compliance with audit, regulatory, and internal banking policiesCoordinate with CPC/RPC/Investment des...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiencyGenerate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch op...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiencyGenerate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch op...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

As a CEC Relationship Manager - VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently Handle outbound calls for Wealth and Privy customers, e...

Senior - This role is responsible for the end to end payroll processing for multiple clients including year-end The opportunity Opportunity to work in a multi country Corporate and global payroll processing process Your key responsibilities Support payroll system set-up including data migration and transition Deliver payroll processing service including ensuring the operational aspects of payroll processing and associated activities (including payroll reconciliation, salary disbursement, overpayment recovery leave management and reporting) are accurate and delivered within appropriate timeframes and comply with relevant legislation Prepare complex payroll (and human resource information, if ...

Scope: Boosts the team s technical competence and output, grows the organization and its individuals, and builds the Blue Yonder technology brand, in particular. Current technical environment: Software: Java, Springboot, Gradle, GIT, Hibernate, Rest API, OAuth Application Architecture : Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture : MS Azure (AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD etc) Frameworks/Others : Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot, Gradle GIT, Ignite What you ll do: Inspires fellow engineers to become better at their craft and gives practical advice on writing c...

R360 powers a data driven customer engagement ecosystem that enables the world s leading organisations to earn customer loyalty every day. For over 10 years, R360 s loyalty and reward platforms have driven ambitious loyalty programs for some of the world s biggest brands including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, datacentric campaigns, and big data analytics. Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clien...

Lead a team to provide value added services to activities and functions performed at Retail Credit Operations Unit as listed below: Manage the Operation s process i.e. documentation verification, Disbursal and life cycle servicing for secured products Auto, SME & Mortgage Loans To direct and control loan disbursal process end to end including prescreening, documentation, customer performance checks on existing liabilities and disbursal activities by ensuring that the agreed service standards are met. Ensure ADM are adhered to for transaction processing. Ensure loan applications processing are checked as per standard agreed guidelines and to meet the SLA as per agreed TAT and accuracy. To per...

Job Description Summary Join GEV as a Technical Delivery Lead where youll provide your expertise in sustained customer success and growth in the post-sales customer lifecycle. Youll lead a team of GE Project Software Engineers Partners and Contracted Technical SME assigned to the Project Team developing project delivery strategy and delivering high quality solutions as per the Contract definition and Schedule. As a knowledge leader on our EMS/DMS/MMS systems youll have the unique opportunity to contribute and shape the future of our global team. Job Description Responsibilities will include Own End-to-End responsibility on the Delivery of Asset management solution of projects to meet the con...

Sales & Customer Acquisition: Engage with parents and new leads to promote BabyMD s services and vaccination packages. Convert inquiries (calls, WhatsApp, and walk-ins) into confirmed appointments and package sales. Maintain lead trackers, follow-ups and CRM updates for all new prospects. Customer Retention & Service: Ensure an excellent parent experience from first inquiry to ongoing care. Build and maintain long-term relationships with existing parents to drive repeat visits. Collect and act on parent feedback to continuously improve service quality. Coordinate with the operations and clinical teams for smooth scheduling and follow-ups. Customer Support: Manage daily appointment bookings a...

Manage daily hospitality operations, ensuring service quality and guest satisfaction. Handle guest queries, complaints, and requests promptly and professionally. Coordinate with vendors, suppliers, and internal teams for smooth operations. Monitor and maintain hospitality standards, cleanliness, and safety protocols. Assist in planning events, bookings, and hospitality services as required. Contribute to process improvements and maintain accurate operational records. Selection Criteria Prior experience in hospitality, hotel management, or related customer service roles. Graduate in Hotel Management, Hospitality, or related field preferred. Strong communication, interpersonal, and customer se...

Location: Adda 247 2nd Floor, 218-Lekhraj complex Indira Nagar, Near Bhootnath metro station Landmark - Above spencer Lucknow Key Responsibility: - Handle student queries through calls, emails, and chat. Assist in resolving issues related to courses, payments, and live classes. Collect feedback and prepare regular reports. Support initiatives to improve service quality and operational processes. Coordinate with internal teams to ensure quick and effective issue resolution. Requirements: - Good communication skills in English and Hindi . Basic knowledge of Excel / Google Sheets . Strong problem-solving attitude and eagerness to learn. Ability to work in a dynamic and fast-paced environment. P...

Assistant Facility Manager - Soft Services Location -Noida Position Overview We are seeking an experienced Assistant Facility Manager - Soft Services to manage and enhance the delivery of soft services at the site. This role focuses on ensuring high standards in housekeeping, client coordination, and overall service quality, while maintaining smooth day-to-day facility operations. Soft Services Management Oversee housekeeping operations, pantry services, and office upkeep. Coordinate events, client visits, and ensure seamless stakeholder engagement. Monitor service quality and implement improvement plans for customer satisfaction. Ensure compliance with health, hygiene, and safety standards....

Assistant Facility Manager - Soft Services Location - Dundahera, Sector 21, Pocket A, Gurugram Position Overview We are seeking an experienced Assistant Facility Manager - Soft Services to manage and enhance the delivery of soft services at the site. This role focuses on ensuring high standards in housekeeping, client coordination, and overall service quality, while maintaining smooth day-to-day facility operations. Soft Services Management Oversee housekeeping operations, pantry services, and office upkeep. Coordinate events, client visits, and ensure seamless stakeholder engagement. Monitor service quality and implement improvement plans for customer satisfaction. Ensure compliance with he...

Key Responsibilities Develop and implement property management strategies aligned with client objectives Oversee property operations including maintenance, security, and vendor management Prepare and manage annual operating budgets and capital expenditure plans Conduct regular property inspections and implement preventative maintenance programs Ensure compliance with building codes, regulations, and safety standards Coordinate projects and property renovations Prepare detailed property performance reports for clients and senior management Implement sustainability initiatives to improve energy efficiency and reduce operating costs Respond to emergency situations and develop contingency plans ...

As a Customer Experience Professional here at Honeywell, you will be responsible for engaging with customers to recover cores and managing the billing process for late returns. This role is vital in maintaining customer satisfaction while ensuring that our business operations remain efficient and effective. Your attention to detail, strong communication skills, and ability to work under pressure will be key to your success in this role. You will report directly to our Customer Experience Supervisor, and youll work out of our Bangalore location. In this role, you will impact the customer experience by providing exceptional service and support during critical situations. YOU MUST HAVE Skills: ...

Roles & Responsibilities Meet or exceed monthly / quarterly / annual sales targets for construction chemicals products (e.g. waterproofing, tile adhesives, sealants, concrete admixtures, protective coatings, etc.). Identify, pursue, and close new project opportunities in the building, infrastructure, residential, commercial project sectors. Develop and maintain relationships with key stakeholders: contractors, builders, architects, consultants, project owners. Understand specifications for construction chemical products; work with technical / R&D teams to ensure product solutions align with project requirements. Prepare sales forecasts & reports; monitor market trends, competitor activities;...

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control We require your basic details to proceed with the application. This information helps us evaluate your application.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control We require your basic details to proceed with the application. This information helps us evaluate your application.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control