3018 Service Quality Jobs - Page 21

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data priv...

The Global Services Delivery Lead will be accountable for the design, implementation, and operational performance of global HR service delivery across the employee lifecycle. This role ensures that services are delivered reliably, efficiently, and in alignment with business needs, leveraging technology, automation, and data-driven insights to enhance employee experience and productivity. We all have a critical role to play and add value. Here is how this role will help: Define and execute the global HR service delivery strategy in alignment with organizational goals. Lead Global transformation agenda to evolve our delivery strategy, optimize simplify processes, enhance automation, and improv...

We are looking for a skilled Assistant Manager to join our team in the hospitality industry, specifically in food and beverage operations. The ideal candidate will have a strong background in managing high-quality service delivery and leading teams to achieve exceptional results. Roles and Responsibility Oversee daily food and beverage operations to ensure consistency and quality of service. Develop and implement strategies to enhance customer satisfaction and increase sales revenue. Lead and motivate a team of hospitality professionals to achieve operational excellence. Collaborate with other departments to ensure seamless service delivery and resolve customer complaints. Analyze sales data...

We are looking for a highly skilled and experienced Guest Service Associate to join our team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by being courteous, attentive, and responsive to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyal...

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns. Maintain high standards of cleanliness and organization in public areas and guest rooms. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisf...

We are looking for a highly skilled and experienced Assistant Restaurant Manager to join our team. The ideal candidate will have a strong background in hospitality management and excellent leadership skills. Roles and Responsibility Manage daily restaurant operations, including staff supervision and customer service. Develop and implement effective marketing strategies to increase sales and revenue. Maintain high standards of quality, safety, and hygiene in the dining environment. Analyze customer feedback and implement changes to improve customer satisfaction. Collaborate with other departments to achieve business objectives. Train and develop new staff members to ensure they provide excell...

We are looking for a highly skilled and experienced Guest Service Associate & Sr. Guest Service Associate to join our team in the hospitality industry, with 1-3 years of experience. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly. Manage front desk operations, including handling guest inquiries, resolving issues, and maintaining accurate records. Coordinate with other departments to ensure seamless service delivery and high-quality guest experiences. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with colleagues to achieve sales targets, improve process...

Job Summary We are seeking a skilled SME in Order Management-Voice with 3 to 7 years of experience. The ideal candidate will have expertise in NSP - Order Processing and a strong background in Order to Cash Order Management Finance and Accounting. This role offers a work-from-home model with rotational shifts ensuring flexibility and work-life balance. Responsibilities Manage and oversee the entire order management process to ensure timely and accurate order processing. Collaborate with cross-functional teams to streamline order to cash processes and enhance efficiency. Utilize NSP Order Processing skills to optimize order handling and minimize errors. Provide exceptional customer service by...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we ll give you what you need to make it happen. It won t always be easy, growing takes grit. But at ABB, you ll never run alone. Run what runs the world. This Position reports to: Automation Service Manager Your role and responsibilities In this role, you will be responsible for installation, commissioning, testing, troubleshooting, and maintenance of PLC-based automation systems at customer sites. The role involves understanding project requirements, coordinating with customers, ensuring timely execution, and providing technical support for...

Purpose/Objective Operations Lead - Ground Transport Business is responsible for enhancing revenue, optimizing local operations, ensuring compliance, and service quality, analysing financial performance, setting revenue targets, and ensuring that the ground transport services contribute positively to the overall financial health of the organization. It also focuses on the day-to-day management and operational excellence of ground transport services. Key Responsibilities of Role Maximize Revenue Generation: Plan and execute strategic plans to maximize revenue from ground transportation services, including parking, car rentals, taxi services, ride-sharing partnerships, and shuttle operations. ...

Customer Service Jobs in Siliguri I BPO E-Commerce Support Customer Service Representative E-Commerce Siliguri, India Are you looking for exciting Customer Service Associate or Customer Service Representative jobs in Siliguri? Do you want to start or grow your career with a dynamic company that values growth and innovation? Join us as a customer service representative in Fusion CX Siliguri and cater to the customers of a leading E-commerce platform. Fusion CX, a leading global provider of customer experience solutions, is now hiring talented individuals to join our expanding team in Siliguri as a part of our effort to strengthen our presence in the northeast region. With a strong presence in...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

Role Relationship Officer- SBE Grade- E0 Job Description Assisting team in day to day tasks and coordinating with RMs for activities related to business. Document collection from client and to ensure completion of all the documents along with signatures and stamps. To ensure documentation is completed with utmost accuracy and to ensure the case is cleared in first pass. Coordinating with the internal teams for documentation to ensure smooth processing of client transactions. To understand clients business & provide appropriate working capital and business loan solutions. Deal across secured and unsecured lending such as Fund/ non-Fund based products like Cash Credit, Demand Loan, BG etc. Wor...

Role Relationship Officer- SBE Grade- E0 Job Description Assisting team in day to day tasks and coordinating with RMs for activities related to business. Document collection from client and to ensure completion of all the documents along with signatures and stamps. To ensure documentation is completed with utmost accuracy and to ensure the case is cleared in first pass. Coordinating with the internal teams for documentation to ensure smooth processing of client transactions. To understand clients business & provide appropriate working capital and business loan solutions. Deal across secured and unsecured lending such as Fund/ non-Fund based products like Cash Credit, Demand Loan, BG etc. Wor...

We are looking for a highly skilled and experienced Escalation Executive to join our team in the retail sector, located in Lower Parel, Mumbai. The ideal candidate will have a strong background in handling escalations and providing excellent customer service. Roles and Responsibility Handle complex customer complaints and issues professionally. Provide timely and effective solutions to customer queries and concerns. Collaborate with internal teams to resolve customer issues efficiently. Develop and implement strategies to improve customer satisfaction and loyalty. Analyze customer feedback and suggest improvements to processes and procedures. Maintain accurate records of customer interaction...

We are looking for a skilled Food and Beverage professional to join our team at Lakshmi North East Solutions. The ideal candidate will have a strong background in the food and beverage industry, with excellent communication and problem-solving skills. Roles and Responsibility Manage daily operations of the food and beverage department to ensure high-quality service. Develop and implement new menu ideas and recipes to enhance customer experience. Collaborate with other departments to ensure seamless service delivery. Conduct regular quality checks to maintain high standards of food and beverage preparation. Train and guide junior staff members to improve their skills. Analyze customer feedbac...

We are looking for a skilled Relationship Manager to join our team in Guwahati. The ideal candidate will have 2 to 7 years of experience and a strong background in relationship management, with excellent communication and interpersonal skills. Roles and Responsibility Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to deliver high-quality services and ensure customer satisfaction. Conduct market research to stay updated on industry trends and competitor activity. Provide exceptional cust...

We are looking for a skilled Pest Control Operator to join our team in Guwahati. The ideal candidate will have 2 to 5 years of experience and be responsible for ensuring the safe and effective operation of pest control services. Roles and Responsibility Conduct regular inspections to identify pest behavior, habits, and patterns. Develop and implement pest control strategies to minimize chemical use. Collaborate with clients to understand their pest control needs and provide tailored solutions. Operate and maintain equipment such as sprayers, foggers, and bait stations. Monitor and report on pest control activities to ensure compliance with regulations. Provide training and guidance to junior...

We are looking for a highly motivated and results-driven Sales Executive to join our team at Lakshmi North East Solutions. The ideal candidate will have excellent sales skills and the ability to work in a fast-paced environment. Roles and Responsibility Develop and execute sales strategies to achieve business objectives. Build and maintain strong relationships with clients and identify new business opportunities. Conduct market research and analyze industry trends. Collaborate with cross-functional teams to drive sales growth. Provide exceptional customer service and support. Meet or exceed monthly and quarterly sales targets. Disclaimer: This job description has been sourced from a public d...

1. Manage FB operations, guest services, 2. Experience center setups, team deployment 3.Budgeting, compliance, and service quality. 4. Ensure smooth operations, cost control 5. Deliver premium customer experiences across all sites.

We are looking for a Technical Support Coordinator who can manage daily support operations, ensure smooth communication between clients and the internal IT team, and help deliver timely and high-quality IT support services. This role is ideal for someone who understands IT processes and enjoys coordinating tasks, managing priorities, and keeping workflows Key Responsibilities Coordinate daily support requests and assign tasks to the IT Help Desk/Service Desk team. Track ticket progress and ensure timely resolution as per SLA. Act as the primary communication point for clients, providing updates and handling follow-ups. Monitor escalations and ensure they are routed to the appropriate technic...

We are looking for a highly skilled and experienced Quality Team Leader to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate will have a strong background in quality assurance and leadership, with excellent communication and problem-solving skills. Roles and Responsibility Lead the quality team in developing and implementing effective quality control processes. Conduct regular audits to ensure compliance with industry standards and company policies. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Develop and maintain quality metrics and reports to track performance. Provide training and coaching to team memb...

To oversee daily operations to ensure seamless guest check-in, check-out, and reservation procedures. To Maintain the highest standards of guest service, ensuring personalized attention in line with luxury hospitality expectations. To supervise, train, and motivate front desk staff to maintain professionalism, grooming standards, and service quality. To handle guest complaints, requests, and feedback promptly, turning potential issues into positive experiences. To coordinate with housekeeping, concierge, and other departments to ensure rooms and guest services are efficiently managed. To monitor room availability, rates, and occupancy to support the reservations team in maximizing revenue. T...

Experience: Must have experience of at least 6 months in the relevant field. Client Handling Must have some sort of prior experience in handling Indian and International clients Must be proficient in Proposal writing, keeping follow ups, requirement gathering, communication link between the development team clients Marketing Skills Reaching out and generating new business and clients. Experience with Sales of Web Design and Development projects will be an added advantage. Bidder must Able to work on different bidding platforms like Elance, Odesk, Guru, PeoplePerHour and othersSocial Media Able to use social media to generate sales leads Meeting Deadlines Ability to handle pressures of sales ...

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology At IDBS, one of Danahers 15+ operating companies, our work saves lives and we re all united by a shared commitment to innovate for tangible impact. You ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At IDBS, we are at the cutting edge of providing innovative software solutions and services that empower scientists and researchers to accelerate their discoveries by helping them design, execute a...