3018 Service Quality Jobs - Page 19

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Has advanced and specialized expertise within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures. Functional Knowledge Has developed skills in a range of processes, p...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perf...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination action...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Has advanced and specialized expertise within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures. Functional Knowledge Has developed skills in a range of processes, p...

we do consider the candidates with 0 -1 year of experience. Job Summary Join our dynamic team as a Customer Service Professional where you will play a crucial role in ensuring customer satisfaction by efficiently managing order entries and addressing customer inquiries. This hybrid role offers a unique opportunity to work in a rotational shift environment providing flexibility and exposure to diverse customer interactions. Your contributions will directly impact our companys reputation and customer loyalty. Responsibilities Respond to customer inquiries promptly and professionally to ensure high levels of customer satisfaction. Manage order entries accurately to facilitate smooth processing ...

Job description A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and longterm partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering the complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our clientele includes Fortune 500 & FTSE 100 companies Create processes to enable quality interventions and practices across the life cycle of an employee- from hiring to production. Lead project delivery teams through the adoption of ...

Ensure superior customer service during all branch transactions. Act as a key coordinator between tellers, team leaders, and customers. Primary Responsibilities: 1.Manage maker-checker roles, customer assistance (May I Help You), and inventory authorization.2.Act as custodian for lockers, vaults, and keys; ensure safety and regular checks.3.Provide front-end service including cash disbursal, DDs, cheque handling, and query resolution.4.Address customer grievances and provide solutions per bank policies.5.Support BOSM in daily operations and branch service standards.6.Guide and assist customers with banking transactions and referrals.7.Monitor and improve service quality; implement corrective...

Ensure superior customer service during all branch transactions. Act as a key coordinator between tellers, team leaders, and customers. Primary Responsibilities: 1.Manage maker-checker roles, customer assistance (May I Help You), and inventory authorization.2.Act as custodian for lockers, vaults, and keys; ensure safety and regular checks.3.Provide front-end service including cash disbursal, DDs, cheque handling, and query resolution.4.Address customer grievances and provide solutions per bank policies.5.Support BOSM in daily operations and branch service standards.6.Guide and assist customers with banking transactions and referrals.7.Monitor and improve service quality; implement corrective...

Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1.Drive CASA book growth, yield, fee income, and business quality targets.2.Manage branch sales and service environment effectively.3.Build and deepen relationships with retail customers.4.Plan and execute cross-sell strategies and improve sales productivity.5.Lead local sales campaigns and promotions.6.Foster a customer-centric culture that ensures high engagement and satisfaction. Additional Responsibilities: 1.Coordinate with BOSM and team leaders to drive business growth.2.Oversee daily ...

Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1.Drive CASA book growth, yield, fee income, and business quality targets.2.Manage branch sales and service environment effectively.3.Build and deepen relationships with retail customers.4.Plan and execute cross-sell strategies and improve sales productivity.5.Lead local sales campaigns and promotions.6.Foster a customer-centric culture that ensures high engagement and satisfaction. Additional Responsibilities: 1.Coordinate with BOSM and team leaders to drive business growth.2.Oversee daily ...

Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1.Drive CASA book growth, yield, fee income, and business quality targets.2.Manage branch sales and service environment effectively.3.Build and deepen relationships with retail customers.4.Plan and execute cross-sell strategies and improve sales productivity.5.Lead local sales campaigns and promotions.6.Foster a customer-centric culture that ensures high engagement and satisfaction. Additional Responsibilities: 1.Coordinate with BOSM and team leaders to drive business growth.2.Oversee daily ...

Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1.Drive CASA book growth, yield, fee income, and business quality targets.2.Manage branch sales and service environment effectively.3.Build and deepen relationships with retail customers.4.Plan and execute cross-sell strategies and improve sales productivity.5.Lead local sales campaigns and promotions.6.Foster a customer-centric culture that ensures high engagement and satisfaction. Additional Responsibilities: 1.Coordinate with BOSM and team leaders to drive business growth.2.Oversee daily ...

Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1.Drive CASA book growth, yield, fee income, and business quality targets.2.Manage branch sales and service environment effectively.3.Build and deepen relationships with retail customers.4.Plan and execute cross-sell strategies and improve sales productivity.5.Lead local sales campaigns and promotions.6.Foster a customer-centric culture that ensures high engagement and satisfaction. Additional Responsibilities: 1.Coordinate with BOSM and team leaders to drive business growth.2.Oversee daily ...

Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1.Drive CASA book growth, yield, fee income, and business quality targets.2.Manage branch sales and service environment effectively.3.Build and deepen relationships with retail customers.4.Plan and execute cross-sell strategies and improve sales productivity.5.Lead local sales campaigns and promotions.6.Foster a customer-centric culture that ensures high engagement and satisfaction. Additional Responsibilities: 1.Coordinate with BOSM and team leaders to drive business growth.2.Oversee daily ...

Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1.Drive CASA book growth, yield, fee income, and business quality targets.2.Manage branch sales and service environment effectively.3.Build and deepen relationships with retail customers.4.Plan and execute cross-sell strategies and improve sales productivity.5.Lead local sales campaigns and promotions.6.Foster a customer-centric culture that ensures high engagement and satisfaction. Additional Responsibilities: 1.Coordinate with BOSM and team leaders to drive business growth.2.Oversee daily ...

Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1.Drive CASA book growth, yield, fee income, and business quality targets.2.Manage branch sales and service environment effectively.3.Build and deepen relationships with retail customers.4.Plan and execute cross-sell strategies and improve sales productivity.5.Lead local sales campaigns and promotions.6.Foster a customer-centric culture that ensures high engagement and satisfaction. Additional Responsibilities: 1.Coordinate with BOSM and team leaders to drive business growth.2.Oversee daily ...

Lead overall branch operations, customer service, and retail product marketing. Drive business growth by achieving targets in book size, yield, fee income, and customer quality. Primary Responsibilities: 1.Drive CASA book growth, yield, fee income, and business quality targets.2.Manage branch sales and service environment effectively.3.Build and deepen relationships with retail customers.4.Plan and execute cross-sell strategies and improve sales productivity.5.Lead local sales campaigns and promotions.6.Foster a customer-centric culture that ensures high engagement and satisfaction. Additional Responsibilities: 1.Coordinate with BOSM and team leaders to drive business growth.2.Oversee daily ...