3018 Service Quality Jobs - Page 16

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on track, and leveraging global delivery capabilities to enhance service quality. You...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on track, and leveraging global delivery capabilities to enhance service quality. You...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on track, and leveraging global delivery capabilities to enhance service quality. You...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on track, and leveraging global delivery capabilities to enhance service quality. You...

Dip in EEE / B.E. - EEE Department: Quality Designation: Quality Engineer Role: Service Transformers / testing Experience: 6 months to 2 years Location: Thirumudivakkam, South Chennai Very good salary with free lunch and bonus On-roll staff

Roles and Responsibility Oversee daily hotel operations, including front desk, housekeeping, and food and beverage services. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage budgets, forecasts, and financial reports to optimize hotel performance. Supervise and train staff members to achieve high levels of service quality. Coordinate with vendors and suppliers for timely delivery of goods and services. Ensure compliance with health and safety regulations and company policies. Job Requirements Proven experience in hotel management or a related field. Strong knowledge of hospitality industry trends and best practices. Excellent communication, problem-solving...

About Us Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotels cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, Southeast Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customer engagement with Exotels suite of communication APIs, Ameyos omnichannel contact centre (merger), and Cogno AI ...

Sales service Engineer (resident engineer): Vadodara | Chandigarh | Chennai Location: Vadodara | Chandigarh | Chennai Desired candidates profile: The candidate is responsible for maintaining service quality, ensuring customer satisfaction and timely completion of service requests, including follow-up for payments. They should also handle service reporting and analysis, meet or exceed sales targets and provide accurate sales forecasts. Generate leads and strategically convert inquiries into orders. Required Experience, Skills and Qualifications Qualification: Graduate in Electronics Electrical Mechatronics Electronics Instrumentation Science is required with a strong background in service tro...

Ensure a warm, professional, and personalized welcome to every customer visiting the branch. Provide guidance and support to customers, ensuring a smooth and pleasant experience throughout their visit. Collect and document customer feedback to help improve service quality and customer satisfaction. Maintain a courteous and approachable attitude while resolving basic customer queries or directing them to the concerned department. Uphold company service standards, ensuring a positive brand image at all times. Location KOTTAKKAL State Kerala Country INDIA

Ensure a warm, professional, and personalized welcome to every customer visiting the branch. Provide guidance and support to customers, ensuring a smooth and pleasant experience throughout their visit. Collect and document customer feedback to help improve service quality and customer satisfaction. Maintain a courteous and approachable attitude while resolving basic customer queries or directing them to the concerned department. Uphold company service standards, ensuring a positive brand image at all times. Location PALAKKAD NEW State Kerala Country INDIA

Ensure a warm, professional, and personalized welcome to every customer visiting the branch. Provide guidance and support to customers, ensuring a smooth and pleasant experience throughout their visit. Collect and document customer feedback to help improve service quality and customer satisfaction. Maintain a courteous and approachable attitude while resolving basic customer queries or directing them to the concerned department. Uphold company service standards, ensuring a positive brand image at all times. Location ALAPPUZHA NEW State Kerala Country INDIA

Ensure a warm, professional, and personalized welcome to every customer visiting the branch. Provide guidance and support to customers, ensuring a smooth and pleasant experience throughout their visit. Collect and document customer feedback to help improve service quality and customer satisfaction. Maintain a courteous and approachable attitude while resolving basic customer queries or directing them to the concerned department. Uphold company service standards, ensuring a positive brand image at all times. Location CHALAKKUDY State Kerala Country INDIA

At Armanino, you determine your career path. This means its possible to pursue challenges you are passionate about, in industries you care about. Armanino (USA) is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work. Armanino (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino (USA), we know you don t check-out of life when you check-in at work. That s why we ve cre...

SEO Account Manager/ SEO Senior Account Manager SEO Account Manager/ SEO Senior Account Manager | Position Please rotate your device to portrait mode to view this website. SEO Account Manager/ SEO Senior Account Manager SEO Account Manager/ SEO Senior Account Manager We are seeking an experienced SEO Account Manager/ SEO Senior Account Manager to join our dynamic team at Position 2 . In this role, you will be responsible for driving SEO and GEO strategies, managing client accounts, and ensuring the successful execution of SEO campaigns that align with our clients business goals. The ideal candidate will have a strong understanding of SEO best practices, including GEO (Generative Engine Optim...

Team Leader Summary: The Team Leader in the Customer Service department is responsible for leading a team of customer service representatives to ensure high-quality service delivery and customer satisfaction. The role involves overseeing daily operations, resolving escalated customer issues, and providing guidance and support to team members. Roles and Responsibilities: Lead and motivate a team of customer service representatives Monitor team performance and provide feedback for improvement Handle escalated customer inquiries and complaints Develop and implement strategies to enhance customer service processes Ensure compliance with company policies and procedures Qualifications: 4+ years of...

Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: Key Responsibilities Manage and execute day-to-day operational tasks for EMEA region processes. Ensure compliance with global standards and internal controls. Monitor and report on process performance, identifying areas for improvement. Collaborate with cross-functional teams to resolve issues and maintain service quality. Support audits and provide accurate documentation as required. Handle renewals, modifications, and escalations related to assigned processes. Contribute to process optimization and automation initiatives. Required Qualifications & Skills Bac...

As an AVP in the Travel Domain, you will be responsible for leading, optimizing, and transforming large-scale travel contact centre operations. Your role will involve ensuring operational excellence, service quality, and compliance while driving automation, travel technology integration, and continuous improvement across multiple customer touchpoints such as voice, email, and chat. You will collaborate with global stakeholders, clients, and cross-functional teams to achieve business targets, enhance customer experience, and deliver cost efficiencies. Key Responsibilities: - Lead and optimize large-scale travel contact centre operations - Ensure operational excellence, service quality, and co...

Job Description: You will be responsible for leading, optimizing, and transforming large-scale travel contact centre operations within the travel domain. Your role will involve ensuring operational excellence, service quality, and compliance while driving automation, travel technology integration, and continuous improvement across multiple customer touchpoints (voice, email, chat). You will collaborate with global stakeholders, clients, and cross-functional teams to achieve business targets, enhance customer experience, and deliver cost efficiencies. Key Responsibilities: - Lead and optimize large-scale travel contact centre operations - Ensure operational excellence, service quality, and co...

About goSTOPS - goSTOPS is India's premier backpacker hostel chain, providing vibrant, affordable stays and experiences to the youth traveller With a rapidly expanding network across the country, we re committed to making travel affordable, accessible, and unforgettable Join us as we shape the future of travel for the next generation! ROLE OVERVIEW - goSTOPS, India s fastest-growing backpacker hostel brand, is seeking an experienced and results driven General Manager (Branch Level) to lead property operations, strategic execution, and cross-functional team management in the North region This is a senior leadership position responsible for ensuring operational excellence, enhancing guest sati...

Role & responsibilities The role holder is accountable for establishing robust Quality Management System for end to end operations (Customer To Customer) in the organization by handling Customer concerns under any given circumstances, providing appropriate recommendations / solutions on quality performance, bringing confidence to the customer on product application, improving internal processes, building in-house capability, reducing rejections and compliance through quality tools and techniques, adhering to customer visit plan, implementing digitization in customer quality and initiating & sponsoring quality oriented CFT projects in order to achieve the business plan goals (Rejections, COPQ...

Quality Service Specialist, EU : Location: Bengaluru, KA, IN, 560034 Company: Actylis 0pt> 0pt> Actylis is a global solutions provider with over 75 years of experience, specializing in streamlining the management of critical ingredients and raw materials for our business partners 0pt> 0pt> We offer both sourcing and manufacturing solutions tailored to meet diverse and evolving needs, ensuring a reliable, agile, and secure supply network Our commitment to customization allows us to create flexible solutions, whether it s a unique specification, custom packaging, or tailored logistics strategies 0pt> 0pt> With deep expertise in quality and regulatory compliance, sourcing and logistics manageme...

Job Brief: This is a role for an experienced transport operations supervisor with a deep understanding of the transport business and a large network of drivers Someone who is not only unafraid to be hands-on and work from the field but is also tech savvy to operate the latest transport management software from his desk About the firm: NVS Travel Solutions is a 17-year-old firm that provides mobility services pan India In 2023, NVS has scaled to an owned fleet size of 900+ vehicles and also has its own in-house tech team, which has been building software solutions for the transport industry for the last 4 years, making the future of this firm bright and greener Job Responsibilities: Key Respo...

: Facilities Designation: Senior Manager/ Assistant Vice President - SWP (Lead) Location: Bangalore Reporting To: Senior Vice President We are looking for a highly driven and hospitality-oriented Individual to oversee operations across multiple managed office centres. The ideal candidate will have strong experience in administration, sales enablement, concierge services, customer/guest management, and facilities management. This role requires an individual who can lead Centre Managers, enhance customer experience, ensure smooth operations, manage Client moves project transition and drive revenue performance. Role & Responsibilities: Multi-Centre Operations Management Oversee end-to-end opera...

Job Descriptions Senior Guest Service Associate - F&B Service Department Food & Beverage Job Location Wayanad Job Transferable Yes Type of Job Permanent Job Role F&B Service is responsible for delivering exceptional guest dining experiences by providing high-quality service, maintaining standards, and supporting the F&B team during daily operations. The role ensures smooth Villa functioning Qualitative Requirement (a) Mandatory Qualification: BHM Experience: 3 to 4 Age: 25 to 28 Key Skills Minimum 2-4 years of experience in F&B Service, preferably in resorts or premium Villas. Strong communication and guest-handling skills. Knowledge of service styles, table setup, wine service (optional), a...

Job Family: Cloud Platform Administrator Business Title: SAS MCS Cloud Operations Administrator As a Cloud Platform Administrator for the SAS MCS team in SAS s Cloud and Information Services (CIS) division, you will be responsible for all aspects of our hosted and remote managed SAS application environments. You will work collaboratively with customers, analysts, developers, and implementation team members to deliver world class SAS service. You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, and support. You will work with global R&D, Product, Technical Support, global PSD/Partners, and CIS teams to dr...