Senior Vice President - Guest Experience and Services Excellence RMZ

15.0 - 25.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Role Summary RMZ is entering a pivotal phase of transformationshifting from building management to experience curation . The SVP Guest Experience & Service Excellence will be the strategic architect and operational leader responsible for institutionalizing RMZ's new service framework across all office assets. This role demands a seasoned leader with deep experience from luxury hospitality , high-touch guest operations , or service-led premium environments . The mandate is to elevate how RMZ welcomes, engages, and serves every tenant, guest, partner, and employeeensuring every interaction reflects purpose, pride, and belonging . The SVP will set the direction, lead execution, and enable a com...

Posted 4 weeks ago

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Head of Customer Support Vinfotech

4.0 - 8.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Customer Service Manager at our company in Indore, you will be responsible for building a strong customer relationship management strategy to ensure customer satisfaction. Your key responsibilities will include: - Managing and monitoring daily orders assignments through the customer service team - Coordinating activities with all other functions of the department - Establishing and monitoring service KPIs - Monitoring and analyzing results, and implementing changes accordingly - Achieving customer service objectives by contributing customer service information and recommendations to strategic plans and reviews - Implementing production, productivity, quality, and customer-service standa...

Posted 3 months ago

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Area Service Manager myG Digital hub

8.0 - 12.0 years

0 Lacs

kozhikode, kerala

On-site

You are an experienced and proactive Area Manager in Service (Electronics) entrusted with the responsibility to lead and manage service operations across multiple locations. Your primary focus will be on ensuring efficient service delivery, customer satisfaction, and adherence to service standards. Your key responsibilities will include managing and overseeing after-sales service operations across assigned branches or service centers. You will be in charge of ensuring timely installation, repair, and maintenance services for all electronic products. It will also be your responsibility to drive service KPIs such as TAT (Turnaround Time), FTR (First Time Resolution), and customer satisfaction ...

Posted 4 months ago

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Senior Service Engineer Road Construction & Infrastructure Equipment TMI ENGINEERING PRIVATE LIMITED

15.0 - 19.0 years

0 Lacs

haryana

On-site

The job requires a candidate with a Diploma in Mechanical Engineering or ITI (Mechanical Trade) coupled with a minimum of 15 years of hands-on experience in Service & Maintenance of Asphalt Plants, Concrete Batching Plants, Heavy Earthmoving Machinery, or similar equipment used in Road & Infrastructure Projects. The ideal candidate should possess an in-depth understanding of mechanical, hydraulic, electrical, and electronic systems used in batching and construction plants. They should have a proven ability to diagnose faults, conduct root cause analysis, and resolve complex equipment breakdowns. Familiarity with spare parts planning, preventive maintenance, and field support operations is es...

Posted 5 months ago

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