Service Desk Analyst - L1

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions that cater to the most complex digital transformation needs of clients. With a comprehensive portfolio encompassing consulting, design, engineering, and operations, Wipro assists clients in achieving their ambitious goals and establishing sustainable, future-ready businesses. Operating across 65 countries with a workforce exceeding 230,000 employees and business partners, Wipro is committed to supporting customers, colleagues, and communities to thrive in a constantly evolving world. The role's primary objective is to serve as the initial point of contact for B2B users reaching out to the Service Desk for assistance in resolving end-user issues aligned with the Customer's objectives. The ideal candidate should possess a minimum of 1 year of experience in Service Desk and Customer Service, along with proficiency in conversational English at a B2+ level. Key Skill Requirement: TIS Service Desk Wipro is in the process of crafting a modern organization and is seeking individuals who align with its vision. As an end-to-end digital transformation partner with ambitious goals, Wipro values individuals who are inspired by reinvention whether it be personal growth, career development, or skill enhancement. Embracing change is inherent in Wipro's DNA, reflecting its commitment to evolving alongside the evolving world. By joining Wipro, you become part of a purpose-driven business that encourages you to shape your own reinvention. Realize your aspirations with Wipro, a workplace that celebrates diversity and inclusivity, including applications from individuals with disabilities.,