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Bangalore Strategic Solutions
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Service Desk Analyst 1

Service Desk Analyst 1

Bangalore Strategic Solutions

0 years

|

1 - 3 Lacs

Bengaluru

Posted:3 months ago| Platform:

Apply

Skills Required

Email Support Voice Support International Voice Process Chat Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role : SD Analyst Shifts : Rotational ( 5 days WFO ) Location : Bangalore. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins Identify and escalate tickets requiring urgent attention and action Open to working in a 24x7 environment with rotating shifts and rotating weeks off

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Bangalore Strategic Solutions

Bangalore Strategic Solutions

www.bangalorestrategicsolutions.com

Consulting

Bangalore

50-100 Employees

9 Jobs

Key People

Aarav Sharma

CEO
Priya Iyer

CFO
Rajesh K. Gupta

Head of Consulting

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