Posted:6 days ago
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities: Ensure delivery meets customer expectations, adhering to SLAs and ensuring customer satisfaction through noise-free operations. Assess team performance against set standards, taking corrective actions when necessary to ensure goals are met. Identify and drive value beyond SLAs and contractual terms, uncovering transformation and value-sharing opportunities. Provide strategic leadership in relationship management and communication at all levels, coordinating multiple deadlines and creating cohesive teams. Oversee payroll processing service delivery, ensuring accuracy and compliance with legislation, including Build to Gross, Pay processing, and reporting. Lead and manage multi-disciplinary functions (process & technology) to operationalize the entire Finance and Accounting operations lifecycle. Coach, mentor, and train the team while facilitating process standardization, simplification, and automation to improve operational efficiency.Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business AnalyticsCertifications
Certified Employee Benefits Specialist (CEBS) - The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI)Required Skills
Compensation Program Design, Data Analytics, Data Science, Global Payroll, Human Capital Management (HCM), Incentive Compensation, Payroll Management, Payroll Processing, Stakeholder ManagementLanguage
English (Required)Language Proficiency -
Proficient - C2Additional Job Location -
Job Type
RegularMaster Skill List -
HRO - Payroll & BenefitsRemote Type -
OfficeWork Shift -
Flex Time (India)Free courses, interview questions and practice for each skill.
Full Time
Genpact
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