The Sales Professional is responsible for providing support for the key accounts and manage the tiers that support customers on designated programs They will enable excellence and consistency in overall customer support and responsiveness. General Responsibilities Develops strong and effective internal and external relationships Participates in development and submittal of customer quotations for assigned tiers following defined process Communicates directly with customers on assigned responsibilities and tasks Assists with the following activities within the regional sales team related to all accounts: account setup, lead-times, order quantities, payment terms, product pricing, shipping terms, supplier codes, supplier portals, and tier related items Supports the following activities between customers and the internal organization matrix as needed: delivery, payables, quality, warranty and other customer related issues, escalations and discrepancies Experience / Qualifications A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands Strong communication skills; oral, written and presentation Strong organization, planning and time management skills to achieve results Strong personal and professional ethical values and integrity Holds self-accountable to achieving goals and standards Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers #LI-NS1 SmarterTogether Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication As OneSensata, we are working together to make things work together Click here to view Sensata Recruitment Privacy Statement Click here to view our Sensata Recruitment Privacy Statement for China NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
The Embedded Engineer ensures that the software and hardware work together ensuring complex systems operate correctly and efficiently. It is their responsibility to analyze, tests and performing digital coding. You will collaborate with others to carry out different embedded software activities that are included in the lifecycle of a product. General Responsibilities Design and understand all software and hardware systems to work towards new design development. Familiarity with analog & digital circuits Ensuring and testing that all functions are working correctly. Handles the troubleshooting for software and hardware functions. Identifies and problem solving on any issues that may occur during the scope of the process. Creating and updating documents to ensure the understanding of any procedures. Collaborating with other groups of engineers and stakeholders to ensure successful design and implementation. Maintains and complies with regulations and procedures. Translate customer application and system requirements into functional software design requirements and solve challenging problems through software development. Analyses the existing software and improving the processes. Experience / Qualifications A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands Strong communication skills; oral, written and presentation Strong organization, planning and time management skills to achieve results Strong personal and professional ethical values and integrity Holds self-accountable to achieving goals and standards Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers #LI-NS1 SmarterTogether Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication As OneSensata, we are working together to make things work together Click here to view Sensata Recruitment Privacy Statement Click here to view our Sensata Recruitment Privacy Statement for China NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an efficient and timely manner. Builds strong partnership internally with production, planning, logistics and business functions to identify and drive alternatives to deliver the customer order requirements. General Responsibilities Serves as customers main point of contact related to delivery and order status for assigned customer portfolio Provide guidance to customers about quantities on stock, required time to produce and deliver. Review customer requests related to production lead–time, assess transportation mode and service to be used based on customer coverage Reviews daily customer demand and validates deviations, also subject to specific customer needs Ensures proactive internal notification of customer delivery risk following Customer Impact Alert processas well as sending a proactive external notification to customers on supply risk minimum 1 week prior to the customer order schedule date Review regularly and assist in the timely resolution of customer concerns/ claims/ cares on the portals related to the delivery process Executes manual order entry process withing required timeline and accuracy Communicates with customers in the event of inventory opportunities of supplying orders at an earlier time Participates in timely reviews and investigations of root cause for customer short-payments Coordinate with planning and /or logistics teams to ensure execution of shipments, per customer needs / requests and follow up with customer needed information Coordinate with customers to determine shipping method Experience / Qualifications A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands Strong communication skills; oral, written and presentation Strong organization, planning and time management skills to achieve results Strong personal and professional ethical values and integrity Holds self-accountable to achieving goals and standards Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers #LI-NS1 SmarterTogether Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication As OneSensata, we are working together to make things work together Click here to view Sensata Recruitment Privacy Statement Click here to view our Sensata Recruitment Privacy Statement for China NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
The IT Salesforce System Admin will work closely with business stakeholders to understand current business processes, identify opportunities for improvement, and drive the execution of enhancements. to manage and optimize our Salesforce platform. This role will be responsible for the day-to-day configuration, maintenance, and support of our Salesforce org, ensuring it meets the evolving needs of the business. You will collaborate with cross-functional teams including Sales, Marketing, Customer Support, and IT to maintain system integrity, improve user experience, and support business processes General Responsibilities Serve as the primary system administrator for the Salesforce platform and related applications (Sales Cloud, Service Cloud, etc.) Manage user setup, profiles, roles, permissions, and security settings Create and maintain custom objects, fields, workflows, validation rules, reports, and dashboards Handle routine platform maintenance, including data integrity, deduplication, and sandbox refreshes Troubleshoot and resolve system issues, user inquiries, and integration problems Work closely with business stakeholders to gather requirements and implement scalable solutions Manage Salesforce integrations with third-party applications (e.g., marketing tools, ERP systems) Assist in training users and developing documentation for processes and best practices Support the implementation of new Salesforce features and releases, including testing and deployment Participate in system implementations, including the migration of legacy systems into Oracle E-Business Suite (EBS) and other enterprise applications as we look to simplify our technology stack and sunset legacy systems and solutions. Assist in business process redesign and documentation for new and existing technology solutions. Conduct prototypes, configuration setup, and transaction/control table management. Experience / Qualifications A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind Result orientation - Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe Teamwork - Ability to work with others and work synergistically with fellow team-members Planning and Organizing - Ability to plan, prioritize and organize work and schedules in all areas to meet requirements Problem solving - Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions Time Management - Ability to assessing your ability to manage your time, and the effectiveness of your team to reach department objectives Conflict management - Ability to recognize and work towards a mutually agreeable solution when confronted with conflict Decision making - Ability to think through possibilities and make sound decisions with appropriate degree of risk; knows when he / she has enough data to make an informed decision Resilience - Ability to work under pressure and prioritize Strategic thinking - Ability to turn strategy into action, to see the big picture and use this ability productively Managing objectives - Ability to decide what needs to be accomplished and design a plan to achieve the desired results Team Management - Ability to delegate, motivate, mentor, develop and manage team to achieve objectives. Manage external resource against SLA and operational metrics Budget Management - Ability to project and present annual operation Expense and Capital budget in departmental budget process Preferred Experience / Qualifications 5+ years of experience as a Salesforce Administrator Any relevant certifications in Salesforce, Business Analysis (CBAP), Project Management (PMP, PMI-ACP), or ITIL. Experience with Salesforce Marketing Cloud, Service Cloud and/or Pardot Strong understanding of Salesforce best practices and platform capabilities Proficiency in process automation (e.g Flows) Strong business analysis and process improvement experience, preferably within infrastructure, applications, and data management environments. Proven ability to work across multiple domains Technical understanding of IT systems and ability to translate business needs into IT solutions. Experience supporting Master Data Management (MDM) efforts and ensuring proper governance. Experience with project management methodologies (Agile, Waterfall, or hybrid approaches). Light scripting/programming capabilities (e.g., SQL, Python, PowerShell) for automation and analysis purposes. #LI-NS1 SmarterTogether Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication As OneSensata, we are working together to make things work together Click here to view Sensata Recruitment Privacy Statement Click here to view our Sensata Recruitment Privacy Statement for China NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
The Sales Account Management Professional is responsible for achieving significant long term sales growth and customer satisfaction along with managing the overall customer relationship with the assigned accounts. This employee will work as a primary contact for assigned accounts, including engineering, purchasing, quality, manufacturing and other areas. This employee coordinates involvement of other team members as needed. Responsible for all business development and sales at assigned accounts and achieving significant sales and profit growth to meet or exceed goals set by the Sales Manager while achieving superior supplier ratings. General Responsibilities Organizes the direct sales process and achieving sales targets Key participant in visits to current and potential clients Collaborates with performing routine account management activities Submits short and long-range sales plans and prepares sales strategies utilizing available marketing programs to reach nominated targets Ensures that clients receive high quality customer service Experience / Qualifications A university degree required (i.e. Bachelors degree) or equivalent relevant work experience Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands Strong communication skills; oral, written and presentation Strong organization, planning and time management skills to achieve results Strong personal and professional ethical values and integrity Holds self-accountable to achieving goals and standards Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers We are seeking candidates who hold an MBA in Marketing and possess approximately seven years of proven experience in a similar industry. #LI-NS1 SmarterTogether Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication As OneSensata, we are working together to make things work together Click here to view Sensata Recruitment Privacy Statement Click here to view our Sensata Recruitment Privacy Statement for China NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.