Senior Technical Operations Analyst

Job Description

Tech Operations analysts role is to drive major TRR exercise and manage overall resiliency test across all 3 geographies of AFI - US, India and EMEA. We need a person who can provide technical oversight in the review of TRR plans and identify opportunities for resiliency, recovery, and automation. Drive automation for simulation of failure scenarios to be leveraged during exercises. Head BCM product features development within the team in a federated model. Lead TRR program maturity toward zero downtime goal for critical applications recovery. Facilitate application failover as a recovery mechanism during major incidents. Drive DR Operations deliverables for successful completion aligned to prioritized product roadmap. Responsible for developing and reporting on KPI for the DR Program. Create and execute recovery events during exercises as required by the DR program. Participate in the ORR process to ensure smooth transition of applications in production. Key Responsibilities To drive major TRR exercise and manage overall resiliency test across all 3 geographies of AFI - US, India and EMEA. To provide technical oversight in the review of TRR plans and identify opportunities for resiliency, recovery, and automation. Proficiency in scripting languages, like Python or Shell/powershell Drive automation for simulation of failure scenarios to be leveraged during exercises. Head BCM product features development within the team in a federated model. Lead TRR program maturity toward zero downtime goal for critical applications recovery. Facilitate application failover as a recovery mechanism during major incidents. Drive DR Operations deliverables for successful completion aligned to prioritized product roadmap. Responsible for developing and reporting on KPI for the DR Program. Create and execute recovery events during exercises as required by the DR program. Participate in the ORR process to ensure smooth transition of applications in production. Required Qualifications Bachelors/masters degree in computer science/information systems or equivalent. Person should have above qualifications and 2-4 years of experience in relevant disciplines including: At least 2-4 years of strong experience in managing overall resiliency test. At least 2-4 years in scripting languages, like Python or Shell/powershell Hands on experience in automated failover/failback of recovery activities and automation Hands-on experience to drive automation for simulation of failure scenarios to be leveraged during exercises Working knowledge on zero downtime goal for mission critical applications recovery Knowledge of ITIL practices Hands-on experience on creating, executing recovery events during exercises as required by the DR program. Participate in the ORR process to ensure smooth transition of applications in production. Preferred Qualifications Candidates who have used following tools (or have familiarity with below) will have added advantage: Service Now BCM Automation tools or scripting knowledge experience Sound knowledge about Cloud Technology and exposure to AWS etc Familiarity with monitoring tools Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Technology