Senior Technical Consultant

Position Overview

The Autodesk Enterprise Customer Success team is seeking a talented Technical Consultant to create and implement customized solutions for their Architecture, Engineering, and Construction (AEC) or Design and Manufacturing (D&M) sectors business. This role involves collaborating directly with customers to understand their specific Autodesk product customization needs and developing tailored solutions using Autodesk's products. As a global leader in 3D design, engineering, and entertainment software, Autodesk enables individuals and organizations to envision, design, and create a better world. With an extensive range of software tools, Autodesk empowers customers to address their design, business, and environmental challenges. Autodesk's solutions also help students, educators, and casual creators unlock their creative potential with user-friendly applications.

Responsibilities

• Collaborate with customers to assess the scope of their Autodesk product customization and configuration requirements

• Analyze customer needs and contribute to configuring Autodesk products to meet those needs

• Develop written specifications to capture business requirements for proposed solutions and configurations

• Work independently and with internal team members to estimate effort levels

• Collaborate with internal resourcing managers to create project plans for yourself and supporting team members

• Design system architecture, document implementation plans, and create detailed system designs

• Participate in all phases of software implementation projects

• Deliver tailored and configured solutions based on Autodesk core products in the Architecture, Engineering, and Construction (AEC) or Design and Manufacturing (D&M) domain

• Build trust with clients at all levels and establish a problem-solving relationship with both clients and colleagues

• Identify business requirements, functional designs, process designs (workflow mapping), testing, and training needs

• Contribute to Autodesk's intellectual property and resources by developing methods and sales materials

• Lead training and adoption initiatives for customers

• Work with your team to identify process and technology improvement opportunities that will enhance the team's ability to meet customer needs and scale

Minimum Qualifications

• A 4-year bachelor's degree in Civil/Mechanical Engineering, Computer Science, or a related field from an accredited institution

• 4+ years of software development experience with any of the Autodesk products, like AutoCAD, Autodesk Civil 3D, Autodesk Plant 3D, ACC(Autodesk Construction Cloud), APS(Autodesk Platform Services), Vault, Revit etc

• Expertise in customising solutions Autodesk core products in the Architecture, Engineering, and Construction (AEC) or Design and Manufacturing (D&M) domain

• Experience in developing .NET desktop application using WinForms/WPF

• Strong programming skills, especially in languages like C#

• Knowledge of the Autodesk products Application Programming Interface (API)

• Familiarity in creating and utilizing REST APIs / Web APIs using ASP .Net/.Net Core

• Required experience in Database Schema Design, SQL Server queries, and working with NoSQL, SQL Server, or Graph DB

• Familiarity with version control systems/Git

• Knowledge of agile development methodologies and tools

• Experience in product development is a good to have

Preferred Qualifications

• Strong self-motivation and ability to engage with both external and internal stakeholders

• Excellent vision and creativity, with the ability to integrate multiple products into cohesive solutions for customers

• Proven ability to design, develop, and test business solutions through effective workflows

• Skilled in documenting and understanding current state processes

• Open to new ideas, methods, and learnings, with a quick ability to implement them

• Excellent verbal and written communication skills

• Ability to communicate technical details at both granular levels and for high-level planning/status reporting to executives and stakeholders

• Ability to lead, follow, and support others as required

• Capable of leading and supporting account and project planning discussions

• Skilled in resolving customer issues with an innovative, can-do approach

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About Autodesk

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