Job
Description
Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What You’ll Do Role title: General Manager - Talent Acquisition Services Department: HR Services Band & Grade: F 13 Sub-department: HR CoE Services Reports to: Head of HR CoE Services Location: VOIS India, Pune Role purpose: The Talent Acquisition Services General Manager leads a team responsible for executing and delivering recruitment administration and operational support across Vodafone markets globally. This role holds accountability for the team’s performance in Talent Acquisition (TA) administrative operations, including leadership hiring support, youth hiring processes, vetting administration, and other tailored TA services for various regions. The incumbent serves as the subject matter expert for TA administrative processes, partnering closely with Talent Acquisition Heads across Vodafone entities to ensure seamless support and alignment with market-specific needs. Key Accountabilities Lead TA team consisting of admin and operation enablers distributed across geographies to deliver the organizational talent acquisition strategy Lead the Youth Hiring operations team for Vodafone European and African markets Drive Executive Hiring operations for Group Leadership team to enable a seamless candidate experience Enable Executive Talent Market insights for Group Leadership hiring to enable succession management and leadership pipelining Drive Vetting admin operations for multiple markets by coordinating with candidates, Talent acquisition partners and external vetting agency Lead the end to end talent acquisition administration for multiple markets Support talent acquisition purchase order process administration and execution for markets Enable LinkedIn Talent Insights as a service Manage recruitment analytics and reporting of key talent acquisition performance metrics Full supervisory responsibility for a team of Talent Acquisition professionals, contributes to team operating standards, sets direction and enables performance. Responsibility for the team’s day to day delivery of the Talent Acquisition services against KPI’s and project deliverables of the functional Talent Acquisition plan Leverage systems, applicant tracking tools, and data to optimize hiring processes and enhance team efficiency while adhering to Vodafone process guidelines, relevant legal and regulatory requirements. Who You Are Candidate profile Knowledge In-depth understanding of end-to-end recruitment processes, talent acquisition strategies, and candidate sourcing methodologies. Strong knowledge of recruitment systems, Applicant Tracking Systems (ATS), and data-driven reporting tools. Familiarity with employment laws, regulatory compliance, and diversity hiring practices. Awareness of team management principles and the importance of delivering quality hires to achieve business objectives. Outside in perspective on current market trends and best practices in talent acquisition Skills Proven leadership and people management skills, including the ability to coach, develop, and inspire high-performing teams. Exceptional stakeholder management and communication skills, with the ability to collaborate across business functions and HR teams to deliver the talent strategy Strong analytical and problem-solving skills to monitor KPIs, optimize processes, and drive operational excellence. Ability to manage multiple priorities, high pressure situations and foster a results-driven team culture to deliver an exceptional candidate experience Experience Minimum 12+ years of experience in talent acquisition/Human Resources, with at least 3 years in a leadership role. Demonstrated success in leading high-performing recruitment teams to meet KPIs and business objectives. Hands-on experience with recruitment tools, ATS platforms, and data-driven reporting to improve efficiency. Attributes Results-oriented and proactive, with a strong focus on achieving team goals and driving operational excellence. Collaborative and empathetic leader who fosters a positive, inclusive, and high-performing team environment. Adaptable and resilient, with the ability to thrive in a fast-paced, changing environment. Professional and customer-focused, with a commitment to delivering exceptional experiences for candidates and stakeholders. Must Have Technical / Professional Qualifications Bachelor’s degree in human resources, Business Administration, or a related field. Experience in a multinational matrixed organization is a must Budget: N/A Direct reports: 5-6 Extended reports: 60+ Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's In It For You Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can. Show more Show less
