Senior Operation Specialist M365 with focus on IAM, admin & governance activities

Role Overview: As a Senior Operations & Admin Specialist at MAHLE, your role is to manage and optimize Microsoft Entra ID and Microsoft 365 services with a strong focus on daily operations, security, and efficiency. You will handle administration tasks such as user and license management, access controls, and compliance tasks. Additionally, you will contribute to the design and improvement of operational services based on ITIL principles. Your responsibilities will also include supporting operations processes by implementing and monitoring FinOps practices to ensure cost transparency and license optimization. Key Responsibilities: - Perform daily administration and operations on Microsoft 365 tenant level, including identity, licensing, policies, and service settings while adhering to MAHLE security and compliance policies. - Manage Entra ID (Azure AD) identities, groups, licenses, and role assignments. - Operate and maintain RBAC models for secure and efficient access management. - Handle identity lifecycle operations such as user onboarding, offboarding, and group membership management. - Support the design of operational processes, automation, and ITIL-based service models. - Assist in FinOps activities by monitoring license usage, optimizing subscriptions, and reporting on costs. - Provide 2nd/3rd level operational support. - Monitor governance processes and ensure alignment with enterprise standards. Qualification Required: - Several years of hands-on experience with M365 tenant administration, including identity, licensing, and service configurations (Exchange, Teams, SharePoint, OneDrive). - Strong operational knowledge of Microsoft Entra ID (identity, access, RBAC). - Familiarity with FinOps principles for license and subscription optimization. - Ability to design and improve operational services. - Strong communication skills, customer orientation, and analytical thinking. - Fluent in written and spoken English. - Certified or proven knowledge at the level of one or more following certificates: MS-102/ MS-721/ MS-700. Additional Company Details (if any): MAHLE, an international leading development partner and supplier to the automotive industry, focuses on developing innovative solutions for climate-neutral mobility of tomorrow. With sales of 11.7 billion in 2024 and operations in 28 countries, MAHLE is committed to reducing CO2 emissions through e-mobility, thermal management, fuel cells, and clean combustion engines. Note: The email address for further questions or applications is gauri.janugade@mahle.com.,