Senior Network Engineer

Company: GlobalXperts Technology
Job Title: Senior Network Engineer
Experience: 7+ Years
Location: Hyderabad / Bangalore / Gurugram / Chennai
Work Mode: Work from Office (WFO)
Employment Type: Full-Time
Shift: Rotational IST Shifts (Including Early Morning and Weekend Coverage)

About GlobalXperts Technology

GlobalXperts Technology is a global IT services and technology solutions provider delivering infrastructure support, network engineering, field engineering, managed services, and professional IT solutions to clients worldwide. With operations spanning 100+ countries, the company focuses on reliable technology delivery and efficient global IT operations.

Job Summary

We are looking for an experienced Senior Network Engineer to manage, monitor, troubleshoot, and optimize enterprise network infrastructure across global environments. The ideal candidate will have strong hands-on expertise in network engineering, network management tools, and operational support, preferably with experience in Juniper switching, Juniper Mist Wireless, Fortinet SD-WAN, and Cradlepoint routers.

The role requires strong troubleshooting capabilities, a proactive approach to network operations, and flexibility to work in rotational shifts aligned with global service requirements.

Key Responsibilities

• Manage, monitor, and troubleshoot enterprise network infrastructure to ensure high availability and optimal performance.
• Configure, maintain, and support network devices, including switches, wireless infrastructure, SD-WAN solutions, and routers.
• Work with Juniper switches, Juniper Mist Wireless, Fortinet SD-WAN, and Cradlepoint routers.
• Utilize network management systems, monitoring platforms, and operational tools to identify and resolve network incidents.
• Perform root cause analysis (RCA), incident management, and problem resolution to minimize network downtime.
• Monitor network health, performance metrics, alerts, connectivity, and service availability.
• Coordinate with internal IT teams, global stakeholders, vendors, and service providers to resolve complex network issues.
• Follow established incident, change, escalation, and service management processes.
• Maintain accurate technical documentation, troubleshooting records, configuration details, and incident reports.
• Identify recurring issues and recommend improvements to network reliability, monitoring, and operational efficiency.
• Participate in shift handovers, scheduled maintenance, and weekend support rotations as required.

Required Skills & Qualifications

• Minimum 7+ years of experience in Network Engineering, Network Operations, or Network Infrastructure Support.
• Strong knowledge of enterprise networking concepts, including TCP/IP, routing, switching, VLANs, DNS, DHCP, and network troubleshooting.
• Hands-on experience with network monitoring tools, network management systems, and operational support platforms.
• Experience with Juniper switches, Juniper Mist Wireless, Fortinet SD-WAN, and Cradlepoint routers is highly preferred.
• Ability to troubleshoot network connectivity, performance, availability, and configuration-related issues.
• Experience in incident management, root cause analysis, escalation handling, and operational documentation.
• Strong analytical, problem-solving, communication, and coordination skills.
• Ability to work independently in a fast-paced, global network operations environment.

Shift & Work Schedule

• Candidates must be comfortable working rotational shifts and providing scheduled weekend coverage.

Preferred Candidate Profile

The ideal candidate is a technically strong network engineer with practical experience in enterprise networking technologies, network monitoring and management tools, and global network operations. Candidates with hands-on expertise in Juniper and Mist environments, Fortinet SD-WAN, and Cradlepoint routers will be preferred.

Important: Candidates must be comfortable with the specified rotational shifts, extended shift duration, and work-from-office requirements.

Pay: ₹2,000,000.00 - ₹3,000,000.00 per year

Work Location: In person