About Procucev-
Procucev is a B2B procurement platform. Buyers raise RFQs for industrial and commercial supplies through our two products — Get My Quote (GMT) and Buy From Stock (BFS) — and verified sellers buy credit packages to access those RFQs and quote on them. We are relaunching the business with a sharp three-month target: more qualified buyer RFQs, and more sellers paying to reach them. Inside sales is where both numbers are won or lost every day.
What you'll do-
Run the calling floor (this is what you'll be measured on):
- Lead the telecalling team day to day — daily targets, call lists, scripts, call reviews, and a stand-up every morning.
- Drive buyer-side outcomes: buyer registrations, first RFQs, and repeat RFQs from our existing buyer base.
- Drive seller-side conversions over the phone: turn registered sellers into paying subscribers on our 50-credit package, and renewals when credits run low.
- Qualify and route: pass larger buyers and high-potential sellers to the Business Development Manager with clean notes, not just a name.
Process and pipeline:
- Build call scripts, objection-handling notes, and WhatsApp/email follow-up templates for each segment — and rewrite them when the numbers say they aren't working.
- Work leads coming in from email (Apollo), SMS, WhatsApp, Google Ads, and website forms within the same working day.
- Keep the pipeline honest in our CRM / tracker: every call logged, every stage updated, no "interested" leads left untouched for a week.
- Report weekly on calls made, connects, registrations, RFQs raised, seller conversions, and revenue — with the reasons behind the misses.
Team building:
- Help hire, onboard, and coach callers and interns; listen to recorded calls and give specific feedback.
- Spot patterns from the floor — which categories, cities, and buyer types convert — and feed them back to marketing.
What we're looking for-
- 4–10 years in inside sales, tele-sales, or a call-centre-led B2B sales role, including leading or coaching a team of callers.
- Experience selling to Indian SMEs, manufacturers, traders, or suppliers. B2B marketplace or SaaS subscription experience is a strong plus.
- A track record you can put a number on: conversions, revenue, or team targets hit.
- Fluent English and Hindi; working Kannada, Telugu, or Tamil is a real advantage for our seller base.
- Comfortable with CRMs, Google Sheets, and WhatsApp Business — you will live in the data.
- Calm under daily targets, and direct enough to tell the team (and us) what isn't working. Good to have
- Exposure to industrial categories — MRO, electricals, packaging, raw materials, fabrication.
- Experience with dialers, call recording, or tools like Zoho CRM, LeadSquared, or HubSpot.
Why this role-
- You own a number that directly decides whether the relaunch works.
- Direct line to the Business Head — your floor insights shape strategy, not just scripts.
- Small team, fast decisions, visible impact.
Pay: ₹500,000.00 - ₹1,000,000.00 per year
Work Location: In person
