About this role:
Wells Fargo is seeking a Senior Infrastructure Engineer. This role covers jobs which design, build, enhance, and integrate the technology infrastructure required to support various platforms and Wells Fargo's business portfolio.
In this role, you will:
Lead or participate in multiple end-to-end requests to migrate, upgrade and decommission the infrastructure for CCIBT application teams, including server, storage, and network upgrades, virtualization, and cloud adoption
Serve as primary liaison and provide training to application teams and collaborate with peers, Infrastructure Solutions team colleagues and managers to resolve migration issues and achieve goals
Be process-focused to ensure migration deadlines are met, identify and resolve issues blocking migrations, track migration metrics and milestones, and keep application teams, and Infrastructure Solutions team colleagues and managers informed of progress
Identify potential risks, develop mitigation strategies, and resolve issues promptly to maintain migration timelines
Recommend courses of action to right-size infrastructure requests and maintain cost effectiveness
Work to drive adoption of insights and metrics as a resource for the Infrastructure Solutions team to enable a data-driven decision-making approach, with emphasis on reducing cycle time for infrastructure requests and ensuring clean, audit-ready infrastructure ticket quality
Ensure all infrastructure requests adhere to regulatory, security, and compliance standards
Maintain detailed documentation and provide regular status updates to leadership and stakeholders.
Required Qualifications:
4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education.
Technical Experience: 4+ years of Business Systems Data or Technology Infrastructure Engineering and Solutions experience, with at least 2 years focused on technical infrastructure projects and data centre migrations.
Technical Knowledge: Strong understanding of infrastructure (servers, storage, networking), virtualization, and cloud platforms (Azure, GCP).
Detail-oriented, results-driven operational discipline: accurate documentation, repeatable processes, measurable reliability improvements.
Customer Service: Excellent ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving application teams' issues.
Time Management: Ability to thrive in a fast-paced environment, managing multiple priorities while maintaining high standards of quality and responsiveness.
Soft Skills: Excellent communication, leadership, and problem-solving abilities.
Tools: Familiarity with incident or ticket management systems, including updating tickets, tracking status, or documenting resolution steps. Familiarity with migration tools (e.g., VMware vMotion).
Metrics: Demonstrated ability to define and deliver migration metrics (e.g., capacity) that support strategic planning and tracking.
Desired Qualifications
Experience with large-scale migrations and hybrid environments.
Knowledge of disaster recovery planning and business continuity.
Work Location: Bangalore / Hyderabad
