Senior Consultant

Job Description

Title: Consultant Base Location: Hyderabad / Delhi Role: Permanent Experience: 2 to 5 Years (Relevant) This is a client facing role with the key responsibility of undertaking digital transformation of construction operations for our clients through successful delivery and implementation of customer product to the client. Responsibilities: • Support in engaging and managing the client for construction operations transformation. • Coordinate & understand client projects, processes, plans etc. • Set up and implement across client projects as per client requirements. • Conduct product training and handhold the customer on using the product. • Interact and liaison with client users and teams on various procedures such as resolution of queries / issue / escalation etc. • Proactively support client management by undertaking & presenting project related analysis-based insights from data in the company to help clients expedite construction. • Prepare case studies to quantify and present the impact of company delivered to client projects. • Undertake client feedback on product improvements and provide it to the company product team for consideration. • Ensure the highest quality of software delivery to clients. • Ensure completion of project delivery milestones as per schedule. • Provide product demos whenever required and help the sales team in securing deals. Experience and Qualification: • Bachelor’s degree in civil engineering from a reputed college (preferably Tier 1 college). • MBA / PGDM in construction management from IIM institute (preferably Tier 1 college). • 2 to 5 years of work experience (relevant) • Experience of working on construction project sites, preferably roads or metro or buildings. • Experience of preparing high quality presentations to clients / customers. • Experience in using MS Excel or similar tools for analysis, modeling, dashboards etc. • Experience of working with project management software. Skill Requirements: • Ability to multitask effectively and work independently as well as part of a team. • Strong analytical and problem-solving skills to identify and solve client issues. • Excellent organizational and time management skills. • Strong relationship building skills with exceptional communication & client service skills. • Highly detail oriented with a knack for analysis-based insights identification Show more Show less