Senior Business Analyst

Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.

The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.

Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.

Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.

Tech innovators

Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.

Ownership takers

If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.

Challenge seekers

Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.

Proactive collaborators

Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.

GCL - D2

Ready to turn complex, regulated business challenges into scalable digital solutions that elevate both patient impact and business performance?

Based in Bangalore in a hybrid model (three days on-site, two days remote), will operate at the intersection of process, compliance, technology, and transformation to modernize how authority engagements run across multiple markets!

In this senior role, you will collaborate with business partners, operations, IT, and external providers to translate nuanced requirements into practical, end-to-end solutions. Thework will reduce cycle times, strengthen audit readiness, and improve user experience through process optimization, platform evolution, automation, and AI-enabled capabilities!

See yourself shaping the next wave of digital capabilities that are compliant by design and built to scale across a global enterprise.

• Business Analysis Leadership: Lead discovery, requirements gathering, process mapping, impact assessment, and definition of business rules, user stories, and functional requirements to advise robust technical build and delivery.
• Workshop Facilitation: Plan and run structured, outcome-focused workshops to elicit clear requirements from diverse business needs and markets.
• Quality and Acceptance: Define acceptance criteria with the Business Owner to ensure high-quality, testable outputs that meet business intent.
• Process Design and Enablement: Design, document, and help set up supporting processes that are efficient, controlled, and ready for adoption.
• Translation to End-to-End Solutions: Partner with organizational and technological partners to convert needs into clear functional and technical requirements that enable scalable, coordinated solutions.
• Compliance-by-Design: Align solutions with operational and regulatory requirements across markets to protect quality, integrity, and clarity.
• Digital Transformation and AI: Identify and support opportunities in AI, automation, and digital process improvement to drive efficiency, accuracy, and better user experiences.
• Delivery Collaboration: Work with IT, product teams, vendors, and project collaborators to deliver enhancements, integrations, platform changes, and digital capabilities on time.
• Platform and Process Evolution: Give to the roadmap, guiding platform evolution and process improvements in line with strategic transformation priorities.
• Cross-Functional Alignment: Facilitate stakeholder discussions and alignment sessions to drive clarity, decisions, and momentum across complex initiatives.
• Testing and Readiness: Coordinate UAT, support documentation, provide training inputs, shape communications, and champion adoption for smooth go-lives.
• Customer Happiness: Maintain high levels of internal and external customer happiness through responsive, attentive engagement.
• Outcomes and Value: Deliver measurable improvements in cycle time, compliance posture, and user experience while enabling scalable operations across markets.

• 7+ years process design, improvement and implementation management experience
• Bachelor's degree or equivalent experience (ideally Engineering, Computer Science, or other technical difficulty)
• Validated experience working across both business and technical teams to shape and deliver effective solutions
• Strong experience working with enterprise CRM / workflow ecosystems, integrated SaaS environments
• Experience supporting digital transformation, systems change, or platform-enabled business improvements
• Strong understanding of business processes, controls, compliance and operational impacts in solution compose
• Proven ability to engage optimally with senior stakeholders and operate across complex cross-functional initiatives
• Ability to handle challenging priorities and work effectively in a global matrix environment
• Excellent interpersonal, conflict management and customer relationship skills
• Excellent written and verbal communication skills

• IIBA Certification with experience within the pharmaceutical, life sciences, or another regulated environment
• Exposure to Salesforce Life Sciences, digital workflow tools, or modern service platforms
• Experience with AI-enabled tools, automation solutions, or digital copilots
• Experience in shared services, global operations, or transformation-focused environments
• Experience supporting business readiness, adoption, or change activities
• Familiarity with enterprise platforms and integrations, including SAP HANA, or similar ecosystems and working in geographically distributed and matrixed teams

Join a high-performing, digitally savvy community that powers the enterprise to deliver for patients every day. We will work shoulder to shoulder with authorities from different rigors, often in the same room, fusing design thinking with data to turn bold ideas into scaled reality. We move with pace, accept intelligent risk, and put ethics, compliance, and clarity at the center of how we operate. Here, your analysis will influence how we streamline processes, elevate data quality, and enable smarter ways of working across markets. We value perseverance alongside ambition, and we back your growth with significant responsibility, complex challenges, and the chance to see your solutions improve outcomes on a global stage.

Step into this role to shape compliant, scalable digital operations that matter—share your application and start creating impact today.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.