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Country: India Location: Building No: 12C, Floor 9,10,11, Building No: 12B -Stilt floor, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India Role: Senior Associate - Source to Pay Location: Hyderabad, India Full/ Part-time: Full-time Build a career with confidence Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. Carrier is on a mission to make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter, and more sustainable. Our teams exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. About the role The P2P CoE SME will be responsible for providing subject matter expertise in the area of Procure-to-Pay (P2P) processes and systems. This role will involve working closely with various stakeholders to ensure the effective implementation and optimization of P2P solutions. The SME will also be tasked with identifying opportunities for process improvements and driving initiatives to enhance the overall efficiency and effectiveness of P2P operations. Additionally, the SME will play a key role in training and supporting end-users, as well as providing ongoing support and maintenance for P2P systems. Align and apply policies, rules, scripts & procedures to Global processes Support escalations and non-standard decisions in P2P ops Ensure up to date role mapping in workflows and tools Monitor compliance to local regulations Monitor process performance (i.e. KPIs, root-cause analysis) on regional/country level Develop and maintain Deep dives with business Apply continuous improvement & training instructions Stakeholder management on regional/country/location level Key Responsibilities: Operations: Execute operational tasks of P2P for SME Deliver lean, stable and controlled operations with high performance and quality Embed a continuous improvement mentality and way of working to operations Process: Ensures end-to-end integration of all elements of the process, functional ownership via policies, procedures, master data, controls, organizational structures and KPI’s; Ensure a healthy and robust internal control and risk mindset, and ensure that controls are delivered and relevant policies are compiled to. Requirements Experience: 3 years Graduate degree in Finance, Economics or equivalent work experience; Experience in P2P process improvement and root cause analysis; Understanding of Continuous improvement; Understanding analytical and problem solving skills; Customer service mindset with excellent customer service skills; Process oriented, detailed, analytical skills Technical knowledge: Excel, ERP knowledge Language: English (oral and written) Flexible, proactive Ability to navigate through complex organizational structures Presentation and social skills Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programme Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way . Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice
