AI Agent ServiceNow Developer Trilyon, Inc.

6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Senior AI ServiceNow Developer, you will work within the Business Systems Team supporting the entire ServiceNow lifecycle, including design, development, enhancements, testing, deployment, administration, and support. Your focus will be on enhancing and expanding existing ServiceNow modules already in use, including ITSM, CSM, Service Portals, AI & Integrations, which act as a core capability for internal and external customer experience. Key Responsibilities: - Take ownership of small-to-medium initiatives, from requirement gathering to delivery - Implement new platform features, enhancements, and automation capabilities - Update and extend the Service Portal with custom...

Posted 1 day ago

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International Customer Service Representative SkillVertex

0.0 - 4.0 years

0 Lacs

karnataka

On-site

Role Overview: You will be responsible for providing high quality Tier 2 Customer Support service to customers with a focus on 100% issue resolution and customer satisfaction. You will adhere to defined processes and procedures while handling inbound calls, emails, and chats. Your goal will be to achieve SLA targets and business outcome indicators set by the client. Key Responsibilities: - Receive inbound calls/emails/chats and ensure accurate logging of cases and interactions in the required tool - Provide recruitment support to candidates as per defined processes - Assist customers with navigational support on self-service portal - Conduct security verifications in compliance with company ...

Posted 1 month ago

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