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NTT DATA, Inc. logo

Security Managed Services Engineer (L2)

3 - 5 years

5 - 8 Lacs

Mumbai

Posted:2 days ago| Platform: Naukri logo

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Skills Required

Security engineering network configuration Microsoft azure storage aws

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: PCAP Engineer Configuring network devices for traffic capture Ensuring proper routing of captured packets to storage. Monitoring network health and performance. Installing and configuring PCAP software and storage. Managing system health and availability. User access control and permissions. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience Certification: Proposed OEM Level Certification is a must. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Workplace type : On-site Working

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NTT DATA, Inc.
NTT DATA, Inc.
www.nttdata.com

IT Services and IT Consulting

Tokyo Plano

10001 Employees

1479 Jobs

    Key People

  • Denise S. Kinsley

    CEO

  • Ryuhei Sakamoto

    President and CEO of NTT DATA Corporation

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